
About us
We are your one stop shop for all your insulation needs. Century Insulation is proud to offer quality work with experienced Technicians at affordable pricing. Free estimates.
Business highlights
Services we offer
We specialize in new and existing homes, apartments, condos, townhomes, offices and commercial projects.
Services we don't offer
There is no insulation project that we cannot help you complete.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
- 4
Assorted photos uploaded by Century Insulation
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
2% | ||
0% | ||
0% | ||
6% |
Filter reviews by service
"This was a 2 part project. The first part being, installing closed cell spray foam in the basement. At our first visit the customer called stating some areas were not completed. Owner of the company Travis, went to the house and informed you there were areas that were missing framing and the toilet needed to be pulled as it was only 1/2” off the wall. We then made a return trip and completed these areas (no additional fees). We then got a phone call from the customer that there were some issues that were not satisfactory and she was requesting a partial refund. I/Jesse one of the other owners called you directly discussed it with you and just issued a partial refund, even though I felt the issues were not as bad as the customer made out to be, but ensuring our customers feel they got a value is important. We were then given the go ahead to complete the attic work. Our crew was onsite had completed the work. The same night I get a frantic phone call from customer (I am an owner and she has my personal cell phone number) after inspecting the attic there was a batt in the attic. She had started being extremely belligerent at this point, but again we sent back. Travis, trapped the batt (at no cost) and safely released it outside. We then touched up the attic and left. Months later we had started receiving contact from the customer that she was not satisfied. I again personally spoke with her again. The customer stated that she had another company come out and tell her that the bypasses were not sealed and provided an estimate to remove all the insulation, seal it, RE-insulate. We stand by our work and we would come back out to address. Our crew arrived to the project in the exact state that we left it. This means that nobody had been in the attic to inspect anything as you would 100% know for sure. We performed our own inspection and found all areas inspected to be properly installed. 11 months later the customer back charged the card and got a full refund. Customer emailed yesterday to get us back out “to finish”"
"I apologize for the lack of follow through. We always strive to provide the best services to our customers and have obviously fallen short here. We have made alot of changes to our processes and have added additional support staff to ensure customers dont fall through the cracks."
Licensing
State Contractor License Requirements
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