Founded 1985 • With Angi since October 2001
Service Provider ResponseThe work we performed was with in the price we had quoted, including the charge of "shop supplies". This charge is a vary standard charge at most if not all professional auto repair shops. How we "Alexander's" equate this charge based on the amount of labor time a particular job takes. The idea less time less supplies needed. The reason it showed as the same exact charge on two repair orders is because that is the cap we charge. This charge is related to the many things needed to do repair work that can not be billed out individually "welding gas, floor cleaners, subscriptions to keep diagnostic tools and repair information up to date, too many to list". This is a accounting trail thought buy the most reputable automotive management classes in the country. Hope this helps you at least understand why we, and other shops have this charge. We did reach out to Philip with no response as of yet. He has been a customer in the past and we hope to see him again, please call if you would like to discus this further.
Service Provider ResponseSorry we were not able to meet all your expectations on your visit. The snow and parking restrictions offer a challenge for us we are working to improve on. We do offer rides to the light rail station, and am happy to help accommodate our customers special needs. If you do decide to give us a try again, just let us know how we can help and we do what we can to make working with us as easy as possible. Thank You for giving us the input to be able to improve our services.
Service Provider ResponseThank you for the review. We are not able to find this name in our data base it is likely under another name. We are not sure what you are seeing with the window we could have cleaned it, but we would never undertake a repair on a customers car with out first talking with them even if we were responsible. Since we are unsure of how to reach you we are not able to call and talk about this, if you get see this please call we would like to clarify.
Service Provider ResponseThank your points are well taken and we will do our best to keep improving. We do appeciate your continued business. Yes we do miss Ben he is a GREAT manager and good friend. You can find him at the "Angry Catfish" bike shop. Look him up for your bicycle needs!
ALEXANDER'S IMPORT AUTO REPAIR is currently rated 4.8 overall out of 5.
ALEXANDER'S IMPORT AUTO REPAIR is open:
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
ALEXANDER'S IMPORT AUTO REPAIR accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Ask ALEXANDER'S IMPORT AUTO REPAIR for details on free project estimates.
Yes, ALEXANDER'S IMPORT AUTO REPAIR offers eco-friendly accreditations.
Yes, ALEXANDER'S IMPORT AUTO REPAIR offers warranties.
ALEXANDER'S IMPORT AUTO REPAIR offers the following services: Import brand auto service.
Domestic car service. Paint & body work.
2022 Super Service Award
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2022 Super Service Award
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