Approved ProAbout us
Family owned and operated for 30 years! We provide moving and storage solutions to homeowners, renters, builders, and businesses. We also offer packing and unpacking, and customize services to meet your needs.
Business highlights
Eco Friendly
Family owned & operated
Emergency services offered
31 years of experience
Services we offer
Household, office, & apartment moves, climate-controlled storage, full service packing, deliveries, in-house moves, model home furniture moves, free moving boxes & piano moving.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Visa
- Discover
- MasterCard
Our recent projects
- 22
Assorted photos uploaded by Quality Moving & Storage
Reviews
4.8601 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 8% | ||
| 2% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 601-601 of 601 reviews
ROBERT B.
Dec 2009
Moving
We were moving from one home (still on the market) to another that we had just completed about 5 miles away. They were able to work with us to take what was needed and leave behind what was needed to stage the old home. At the new home, there is a tricky driveway and there was a bit of lawn damage that was taken care of within a week and looks as though nothing happened. Great service, great people and very efficient. There was a slight discrepancy on the quote vs. what was charged on a second move (when we sold the old home) and the owner quickly took care of the difference!
Victoria M.
Nov 2009
Moving
They did a great job. They picked up what we packed, and it went smoothly.
Amy W.
Nov 2009
Moving
The movers were very flexible, fast, and did not break/scratch/harm any of our possessions. We would recommend these folks to anyone who needs moving service. We had a three person crew as we were moving into a 3rd floor walk-up. They did a great job and were careful not to scratch the wood floors in the new home.
DIEGO O.
Sep 2009
Moving
My wife and I wanted to hire movers without breaking the bank. We called 3 companies and selected Quality Moving and Storeage because they were very upfront with us regarding cost. The basic premise being that the more we did prior to them coming, the less expensive the move would be. We undid the beds and packed household contents in boxes. They day of the move, these guys arrived on time at 8am with 4 guys and two trucks. They worked solid through the morning without taking long breaks. The furniture handled with care. They broke for a half hour lunch period and returned in the early afternoon to unload. We were done by 3pm. They unloaded with as much care as we loaded. Again, we didn't ask them to make up our beds.
ALISON A.
Jun 2009
Moving
When I initially made the arrangements I was working over email only with Nick, as I was not in MN. I missed a conformation email or call with the time they would arrive and had a panicky Saturday night-before-the-move, as Nick was out of town, but Dave worked everything out for me and the movers were here and ready the next morning. So, in the end this was no big deal. The movers were careful with my stuff, using blankets to protect stair railings, etc. and were kind and enthusiastic throughout. After the service was complete I got a prompt follow up phone call from Dave to be sure all had gone well-- and it had. I appreciated this check-in call.
Barbara T.
Jun 2009
Moving
Excellent.
BEVERLY T.
Jun 2009
Moving
Excellent from start to finish. Professional, courteous and fast!
Lesley K.
May 2009
Moving
They didn't estimate correctly on the amount of trucks they needed. So the move took longer than it was supposed to. It would have taken even longer had I not rented a Uhaul truck to finishe the move.
Response from Quality Moving & Storage
"I personally went out and bid this move and took a very good look at what they had to move. While I was there I noticed they were already well ahead of the game as they were moving packed boxes to the upper level. I told them it was nice to see such a proactive customer especially being that they were not moving for quite some time. They had said they were like that and that they were going to keep at it and be very prepared. I bid the job for 2 full sized moving trucks and 4 movers, I felt in my honest and professional opinion that would work fine. In fact only the rarest of moves garners 3 trucks and those are some very large estate style homes. The member home was a standard two level, 3 to 4 bedroom home with a pretty full basement. While there, we looked into the garage and the customer said only a few things were going there. On move day the customers were not there until quite a bit later in the day, they had parent(s) there to manage. This is typical but can cause some issues with them not being the ones there when the estimate was done. If the members were there at the onset, we would have likely had a different outcome at day’s end, being that we would have been working through the bumps directly with him as we went along. We loaded up two trucks very full and there was a few things not fitting into the trucks, so we said we would have to make another trip back with a smaller crew and a truck. The move was across town and a second trip would put the move well over estimate. As all of our moves, we simply move on an hourly system, an hourly rate is set and I estimate the job to take X amount of hours based on the walk through. This is very well stated in the estimate. We were very up front with the parents as the day went along...letting them know that it will likely require an additional trip due to the additional items in the garage and the level of preparation. At some point (later in the day) the customer rented a U-Haul to grab the final items. It seemed as if they expected it and they were fine doing so…since we had offered to come back and all. At this time it getting a U Haul was mutually fine as they understood that they were not as far along with all of their preparation and that there surprisingly was a load of lumber and sheet rock that had appeared in the garage...quite a bit of it. This was new since the estimate. It was more than enough to create a 3rd trip. We wrapped up the job to a satisfied customer and felt we put the same very courteous, efficient and honest service on the table as always. It was not known that the customer was as upset or discouraged as the Angie’s List report would show...otherwise we would have worked through the situation with them. We feel we deserve the opportunity to correct or at least try to correct any problems before a report is filed. We highly respect our reputation with Angie's List and feel in this case we were not given a fair shake to satisfy the overall move and customer. Our other reports will show what Quality Transfer truly means to our customers and the first class service we provide. Nothing was sacrificed in this move, in fact, we feel as if we did all we could to bill it accordingly as well as estimate it properly. We were on time, nothing was damaged, no breaks were taken but lunch and we worked very hard. Not to forget, this customer got a very low rate; simply because of the logistics of the move...we were trying to accommodate them in their longer move and tried to lessen the blow with us being on the road so much. So we lowered the rate substantially. I honestly feel that I bid the job correctly and fairly."
RYAN K.
Mar 2009
Moving
I could not have been happier with the service that Quality provided. Dave went out of his way to provide guidance on how to prepare for an efficient move. The moving staff was punctual, polite, pleasant, and extremely hard working. Most importantly they were extremely careful with all of our furniture and belongings and there were no casualties in the move.
Chris W.
Mar 2009
Moving
I called several companies for quotes and was armed with a list of questions to ask a mover before you hire them. Quality answered about 75% of my questions without being asked and had prompt answers for the others. I was quoted an hourly rate with no other costs involved (no fuel surcharge, no "long carry" charges, etc). I did get two lower rates quoted to me but one had an array of potential charges that I didn't feel like dealing with and the other was a little more vague with the answers to my questions. The movers showed up precisely when they said they would at 8am and wasted no time in getting started. They made a quick survey of my stuff and had me point out the items that weren't to be moved by them. It took roughly 40 to 45 minutes for them to have everything loaded -- including wrapping my entertainment center in padding and then plastic to protect it. They left for my new home (about 50 minutes away) about 10 minutes before I did but I figured that driving a truck, I'd still beat them there. I was surprised to see them already in my driveway ready to unload with I got there. They wasted no time unloading, either. Unfortunately, they were unable to get my couch into the lower level because of the angle of the door/staircase and the 6 foot height of the ceiling at the entry point (my couch is 6' 7" long). Although, it wasn't for lack of trying -- they spent roughly 20 minutes trying different angles and directions and even took apart part of the outside door to try for a better fit. In the end, they didn't charge me for this time because they couldn't make it work. The "issue" came when they presented me the bill. I was initially billed at a higher rate than I was quoted via e-mail and over the phone. When I questioned it, the lead mover explained that was what on their schedule but that he'd call to confirm the quote I was given. Sure enough, the office had forgotten to put down their new, lower price and they fixed it on the spot.
Donna D.
Feb 2009
Moving
They were efficient, professional and did everything in a timely manor. They were friendly and the price was reasonable.
Thomas H.
Feb 2009
Moving
The estimate was the most reasonable I received. Cost per hour was comparable, but Quality Moving charged straight time only. No minimums. Day of the move: service was excellent. I was called an hour prior to move to confirm. The movers were knowledgeable, extremely professional, and efficient. I would hire Quality Moving in the future.
MICHELLE H.
Oct 2008
Moving, Storage
The QTS Team moved us out of our condo, stored these items in their truck overnight (because we weren't closing on our new house until early the next day), gathered items from a storage facility the following day and moved everything into our home in SW Mpls. They arrived on time if not a little early to every location. Their team was refreshed and wasted little time getting our furniture into our three story house. They attempted to fit three of our sofa's into our basement stairwell without complaint. They are a bit pricey but they plan for success and efficiency. They were careful with our furniture and our house. I have used them twice. I would use them again.
Andrea S.
Sep 2008
Moving, Storage
The movers were very efficient and pleasant to work with and they did a careful and quick job of moving me out. They also reassured me that I would get the storage bill in the mail by the next week, which I did. The only issues I really had were having to be rescheduled, which made my business feel less than important to them and then to have also been told that I may not be able to get my things back/they may not be able to move me until the middle of a week (which could cause me to pay for part of October as well). I do not feel as though the people running the show from the office are really taking their paying customers as seriously as they should. I have been paying for storage since mid-August and would like to pay them to move me in to my new place, but they have put me on the back burner.
CHERYL S.
Sep 2008
Moving
Quality Moving & Storage was great. Free boxes were readily available, movers arrived on time, worked hard, were careful of belongings and new wood floors.
Judy L.
Aug 2008
Moving
Two men showed up on time, listened to my goals, went on a walk-through with me and then set about making the move happen. They completely worked out all the logistics, taped boxes together, filled them, taped them shut, and moved them upstairs in an orderly configuration. They followed my request to have access to certain cabinets, to be able to move through the space, and to place the boxes low enough that I could move them myself as I tackle my sort and pitch project. They were completely professional, didn't damage anything, were courteous and speedy. They worked steadily the entire two hours they were here and made countless trips up and down stairs. Before they left, they asked if I needed anything else moved in other rooms and had me check that the job had been done according to my specifications. It was, down to the last detail. These guys were fabulous. I will definitely call upon them when I tackle the garage. I did not have an estimate done in advance. I knew the hourly rate and hoped to keep the job to 1 hour, but that wasn't realistic. I hadn't been able to accomplish the job in five years, so I am more than happy to pay. They charged the hourly rate I had been quoted. They do charge their hourly rate for travel time. Fortunately, they are located nearby.
Response from Quality Moving & Storage
"WOW! WHAT KIND WORDS...IT IS ALWAYS SO NICE TO HEAR BACK FROM OUR CUSTOMERS...ESPECIALLY THOSE WHO FOUND US AT ANGIE'S LIST. THIS PARTICULAR CUSTOMER'S COMMENTS ARE THE KIND WE STRIVE FOR AND WHEN WE HIT THOSE GOALS WE HAVE ACCOMPLISHED WHAT WE HAVE SET OUT TO DO. BEING THAT WE ARE FAMILY OWNED WE FEEL WE ARE ABLE TO OFFER THE FINEST SERVICES, ATTENTION TO DETAIL AND CUSTOMER SATISFACTION LIKE NO OTHER. THESE COMMENTS ARE VERY FLATTERING...AND ALTHOUGH WE HEAR THEM OFTEN, THEY MEAN THE WORLD TO US!!! THANKS TO WONDERFUL CUSTOMERS LIKE THIS ONE, WE HAVE BEEN ABLE TO STAND TALL IN THE MOVING AND STORAGE INDUSTRY!!! BLUSHING, NICK F QUALITY TRANSFER, INC."
Richard J.
Sep 2007
Moving, Storage
They did a fantastic job!! Before the move we stopped by their location to pick-up boxes on two occasions. Both times their employees helped us load the boxes in our car. On the move-out day they showed up on-time and the crew was ready to work. They carefully disassembled a number of beds and other items. They wrapped furniture, pictures, glass table tops, etc. The move-out went much quicker than we expected and there were no scratches or gouges in the walls when they had finished. On the move-in day they showed up on time and started right in. Their crew once again was very careful not to gouge our freshly painted walls. They quickly brought the furniture in and reassembled it with no issues. They even helped us re-organize the furniture when our initial plans changed. All the guys on the crew were great!!
AMY B.
Mar 2007
Moving, Storage
They were on time, early, actually! They had four guys because one extra large couch needed to be hoisted down over a second story deck (too large to fit in stairwell). The appropriate furniture was wrapped in plastic. Two guys drove some of the furniture up to St. Michael and the others loaded furniture into storage. All four men were pleasant, professional, and the foreman, with whom I had the most contact, was great!
KAREN R.
Nov 2006
Moving
Mike and Ezra (2 terrific ambassadors for Quality Transfer & Storage) arrived at the appointed time, 9:00 AM. They loaded the van in little over 1 hour, drove 10 miles, unloaded the van without taking a break. No visible damage. They were friendly and cheerful the entire time. It was a pleasure having them around. Completed the move in 4 hours. Received Senior Discount.
CYNTHIA C.
Aug 2006
Moving
Two clean cut young men arrived on time. They were a delight to work with. Their attitude was excellent and they were so fast. They were finished in about 3 hours. My house is only a couple of blocks away so that helped a little. I did not have any problem with breakage. Some of the items were large and heavy; sofa bed, hutch, dressers full of clothing, boxes, etc.
MEG F.
Jul 2006
Moving, Professional Moving Service Piano
They quoted and promised 3 guys for the move. Actually, 6 guys ended up helping out to make it a smooth move into our home. They did not charge me for the extra guys. They arrived a bit early and ended early too. They were very polite.
PAUL M.
May 2006
Moving
We did a lot of research on Angie's list to find a local packing and moving company and decided on Quality Transfer. We were extremely pleased with their employees, their work and the job. The staff was wonderful to work with and provided excellent service. The packing and the move went without a glitch and not a single thing was broken which was very impressive. There was only one minor problem. The dining room table got a small scrape on it. I called the owner who came over to inspect the table promptly. Since it was decided that the scrape was a result of the move, the owner took the table and had it repaired and brought the table back looking fabulous. We were very appreciative of their customer service and care in pleasing their customers. We would highly recommend them.
JANICE T.
Sep 2005
Moving
EXCELLENT - THE TWO MOVERS WERE ON TIME, WERE POLITE AND CAREFUL WITH MY FURNITURE. I WOULD USE THEM AGAIN AND RECOMMEND THEM TO OTHERS.
AMY F.
Jun 2005
Moving
I WAS EXTREMELY SATISFIED. I WAS PARTICULARLY HAPPY THAT THEY COULD ACCOMMODATE MY NEED WITHOUT CHARGING FOR TWO MOVERS, TRIP CHARGES, OR OTHERWISE HAVING A HIGH MINIMUM CHARGE.
Cherie V.
Jun 2005
Moving
THE MOVING CREW DID A FANTASTIC JOB. THEY WERE EXTREMELY QUICK AND EFFICIENT--THEY HAD US OUT OF OUR HOUSE IN SHAKOPEE IN THREE HOURS AND MOVED INTO OUR HOUSE IN PLYMOUTH IN 2 1/2 HOURS. THEY WERE PROFESSIONAL IN THEIR DEMEANOR AND VERY COURTEOUS. THEY WERE CAREFUL WITH OUR BELONGINGS AND WITH THE HOUSES THEY WERE WORKING IN. THEY COVERED BOTH FURNITURE AND DOORWAYS WITH BLANKETS AND HAD MATS SO AS TO NOT WALK DIRECTLY ON THE CARPET. WHEN THEY MOVED US IN TO OUR NEW HOME, THEY SEPARATED THE CREW INTO TWO TEAMS--ONE TO WORK OUTSIDE AND ONE TO WORK INSIDE WITHOUT SHOES TO PROTECT OUR NEWLY INSTALLED CARPET. WE HAVE HIRED MOVING COMPANIES BEFORE AND THIS COMPANY FAR EXCEEDED ANY WE HAVE WORKED WITH BEFORE.
Licensing
Bonded
Insured
Licensed*
Trade License Number
4071303
Trade License Expiration
09/05/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Quality Moving & Storage is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Sunday: 9:00 AM - 6:00 PM
Quality Moving & Storage accepts the following forms of payment: American Express, Visa, Discover, MasterCard
Yes, Quality Moving & Storage offers free project estimates.
Yes, Quality Moving & Storage offers eco-friendly accreditations.
No, Quality Moving & Storage does not offer a senior discount.
Yes, Quality Moving & Storage offers emergency services.
Yes, Quality Moving & Storage offers warranties.
Quality Moving & Storage offers the following services: Household, office, & apartment moves, climate-controlled storage, full service packing, deliveries, in-house moves, model home furniture moves, free moving boxes & piano moving.