Aurora Asphalt & Concrete

They did a great job. It was started on a Thursday and concrete poured on Friday. They removed the frame the next week. It is a little difficult mowing my lawn with the large gap left after removing the wood frame. I may have to buy some dirt to fill in the gap so the lawn and concrete are even.

The estimator showed up on schedule and took a look at the project. He very candidly told us that this project was too complex and large for their company and schedule. I appreciated his honesty and professionalism. I have experienced contractors in the past who get in over their heads and it ends up costing much more than quoted and/or is much lower quality than expected. Even though he did not do the work or give an estimate, he provided recommendations for other contractors and was very friendly and personable. I would recommend this company based on that interaction.

The guys at Aurora Asphalt did a great job seal coating our driveway. They cleaned everything off the driveway and sealed the cracks. The seal coating they did looks fantastic. It is like we have a new driveway.

This is the second time that we have used Aurora and once again, they did a very nice job.

Great experience from beginning to end! Steve (the estimator) provided a clear diagram detailing the work to be completed along with detailed estimate of cost. Ron (the owner) was good about keeping us posted on status of the start of the project. And the workers were great! They were professional and hardworking while getting the job done right. I would recommend Aurora to family and friends!

I purchased the coupon quite a while ago and frankly kind of forgot about it for a while. When I purchased the coupon they had 3 dates that I could pick for getting the driveway sealcoated. I had chosen dates that were pretty close to when I purchased the coupon. I never heard from them. I finally contacted them and left a Voicemail. I was called back within the day (I think it was actually within an hour or two). Don was very nice and stated that he could do the work on Monday. This worked with me so I said okay. It rained on Monday so the service could not be performed. I was a little concerned I would be waiting a while for a rescheduled date. This was not the case though. Don called me on Monday and stated that they would be out on Wednesday afternoon to perform the service. They actually showed up just before noon and went right to work. They brushed out the cracks in the driveway and then used the hot crack sealer. I had a lot of cracks so I was pleased that they got them all. Before they did that though they did blow all the debris and sand off the driveway. I had to leave so I didn't see the rest of the process but the driveway sure looked good when I came home! The crew that performed this service were very friendly and seemed to care about my concerns about the cracks and getting a good job. I hope this last at least a couple years and will update this review if I have any issues or the seal coating doesn't last.

They're great. The resurfaced driveway gives a lot of "pop" to the total landscape of our front yard. I would use them again.

Aurora responded to my email quickly and got the job done in less than a week. The crew arrived on time and The job was done exactly as described and I was very happy with the result. I have used this company for several years and will use them again!

The initial pouring went well, done but the apron was to go across in front of our front steps and this part of the planning was neglected. They did come out though and finished the job. This was on or about July 31. There were no problems with this part of the transaction, and everything looked ok. In early January 2016, we noticed the concrete apron started to crack first on the right side. Ron Reibling was notified by phone on or about January 5, 2016. On January 14, 2016, I sent an email and a confirmation that he had replied to my phone call saying he would be out to look at the damage in the spring. On January 29, I sent an additional email informing him that the left side was now cracking and the entire apron had risen an inch higher than the garage floor. I sent photos and asked that when repairs be made that something be done to correct the problem, which appeared to my amateur eyes to be water seeping in the seams of the apron and then freezing. On about May 5, 2016, I received a call from Ron Reibling and he said that we had hairline cracks and that cracking was common in cement, and that he would not fix the damage. I questioned him at length about this, asking what other types of cracks would possibly occur. I mentioned the cracks were entirely through the 2 cracked pieces, so what other type of crack would you possibly incur? Ron just kept repeating that concrete cracks and there would be no repair. I asked who would spend $1450.00 to have an Asphalt strip removed and replaced by concrete if that concrete would only last 5 months? That made no sense. Ron just kept repeating that concrete cracks and that there would be no repair. I then told Ron I would look at other methods of resolution, because to me it was clear, he was not willing to back up the work that his company had performed. I could not be more dissatisfied nor feel more mislead after spending $1450.00 for an apron that only lasted 5 months. I believe the proper repairs should be made.

Tanner called to see if we were available and provided an estimated arrival time. He arrived on time and was courteous. He got right to measuring the driveway and answered all my questions regarding the cost and what the scope of work entailed. His crew worked hard for hours and finished our driveway with amazing results. The sealing of the driveway really dressed up the house and grounds. All the cracks have been sealed, so we feel confident that we'll have many more years of good use for our driveway.

Still continue to be impressed by the quality of service provided by Aurora. Driveway needed to be sealed since it was newly installed last year (also performed by Aurora). The two individuals who performed the task were very courteous, professional, and caring in their application of the sealant. They even went so far as to tie back some bushes/plants to prevent them from getting sealant on them. Talking to the two briefly, it was evident they prided themselves in their work and enjoyed working for Aurora. Their sealant application cleanup were noteworthy. Would definitely recommend Aurora to anyone interested in driveway installation whether asphalt or concrete.

Really prompt replies online; easy to set appointment. Came to our home within a few days of initial contact. Arrived on time, super professional. Assessed our situation and provided options and high level price estimate. We will eventually work with them, but later this summer after graduation party is over. Appreciated the honest assessment and options, gave us plenty of good information to work with.

I called them up because I thought there were imperfections in the work that they did so they came out and did it the second time. I am sure they did it in the fall or somewhere around there because I called them and told them that I didn't think the job was very good. As a matter of fact you look at my driveway this year even after they...we didn't have a bad winter this year at all and the stuff that they are laying down has completely flaked off. The patches of areas that don't even look like they were ever treated. I would never use them again. Well, I probably give them a C+ for the work being done but if it is supposed to last at least a year or two, then I would probably give them a D. The price was fine. We talked to them on the phone so probably a B, because we did argue a little bit. Not if the sealing isn't guaranteed for a couple of years. Who wants to put out $119, $120 every year to have this done and you know what they are going to tell you is the first winters of Minnesota, wear and tear on the driveways as they do on roads but yet I remember I had somebody do my driveway years ago when I was working and it was like something that lasted for at least 4 years. I just see it as, it should last longer than a season. I think the gentleman that I talked to originally was quite professional. He disagreed with me when I told him there were imperfections in the driveway but regardless of whether he disagreed with me or not, he came out immediately and redid the driveway. Their work is excellent as far as not getting it all over the garage door or all over the yards, it is isolated to the driveway, it is just that I think it was a weak sealant solution and I think it needs to be able to last a lot longer than a season. That is what I would explain to anybody, it would be up to their choice whether they want to use them or not.

I wasn't home when the service was provided but am very pleased with the results.

It went great, but they sprayed on the landscape rock next to the driveway. other firms that I have used, moved the rock before spraying. Not real happy about that part. Otherwise, generally pleased with the job.

As requested, I proposed three alternative service dates, but they could not do any of them. Otherwise, everything went quite well.

Work was preformed and completed by the scheduled date and in a timely manner. First day-removed existing asphalt and prepped area for the pour. Next day-poured concrete and finished. Steve-(at time of estimate was professional, courteous and took the time to answer all of my questions. I was not home on the first day for the prep, but on the second day I was only able to see the gentleman that finished the project. He was very neat and also professional and courteous. Excellent work done and very happy with the finished product. One small comment-I noticed the next day after the work was completed, the sunken areas in the driveway were a little longer than what the estimated 4' apron covered, leaving small indentations in front of the apron. We probably could have gone with a 5' apron. Over all, I am happy with the work done and would recommend AURORA to anyone with a similar job.

They were average. A few days after I did the deal, I had to call them to see what the timing was; it was hard to find out when they were going to do it. It wasn't that much cheaper than the company I used in the previous years. I would go back to the company I used to use.

This went fine but they told me after they were finished. That it would cost extra. This was the second time I was using them.

Scheduler returned called promptly and set up work consistent with requested time. However, had to follow up with company three times because each time they sealed it rained within 12-24 hours of service. What they did was fine -- it is a relatively old driveway that is nearing the end of its usefulness -- and while they were very responsive to follow-up requests, it was a bit disappointing that they did not check with me the next day given that rain had occurred.

They did the work well. My driveway was larger than the "special price" so they charged more. Please be careful to confirm exactly what you are getting for the special price.

We had Aurora replace our Asphalt driveway with as Concrete driveway in early September 2015. We experienced numerous issues with Aurora. Below is our review from Mid November 2015, driveway poured in early September 2015 (driveway 2.5 months old). Our payment to Aurora has been the down payment only. Color mismatch. Aurora poured our driveway from two trucks out of necessity due to the size. The two pours resulted in dramatically different colors which are completely unacceptable to us. We brought this to the attention to Ron approximately 1 week after the driveway was poured. Ron said it would match closely after 28 days. Considering the color difference, we disagreed but told him we would wait. 2 months have passed since the driveway was poured and it still looks dramatically different. Multiple independent professionals who work with concrete have told us this had to be due to the use of different mixes being used. Ron maintains it was due to the difference in the weather 2 hours apart from 1st pour to 2nd pour. Whatever the case, the color should not be this different. Had we been told they would pour two different color concretes, we would not have chosen Aurora. Pictures below. o The textures of our two pours are dramatically different. You can feel it with your feet or hands. This is due to them being broom finished at different times in the curing process. This too makes the driveway appear mismatched with itself, in addition to the color. Everyone who comes to our house asks us why our driveway does not match. Two months after being poured, our sidewalk panel has a seem to seem crack. We also have many chips at seems (poured in September, this is mid-November). I walked around our block and less than 10% of the sidewalk panels have cracks and they are 15 years old and have experienced some of the coldest winters in Minneapolis? history. Ron replaced 5 of our sidewalk panels that are a part of our driveway or 20% have cracks after 2 months and no winter weather. Aurora broke 3 sprinkler heads. Ron pointed out that the language in the contract states they are not liable for damaged sprinkler heads and this is true. However, we had a contractor replace our patio this spring and he verbally told us to move sprinkler heads and we did it and experienced no issues. From a customer service perspective, it would have been nice to have been given this heads up from a ?top rated? Angie?s list company. Aurora damaged one un-replaced sidewalk panel, garage cement floor and walkway panel upon removal of our asphalt driveway. Ron claims he could tell from a picture of the damage that the walkway panel and driveway panel were already chipped. We disagree, because we did not replace the sidewalk panel because it was not damaged along with the garage floor. Ron had the city sidewalk patched, but it clearly looks patched and we presume the patch will not last as long as undamaged sidewalk. Aurora splashed wet cement on my bricks and did not clean it off ? it is now dried on. In fairness to Aurora, I have not brought this up, but just inspected my driveway one more time for the purpose of this review. Aurora left our hose on top of our flowers and damaged them. They also left the hose running. My wife and I were home at this time and it would have been courteous to ask us to use the hose. Obviously they should have taken better care to turn off the water and not damage our property as well. Aurora dug out the driveway larger than the driveway size for the forms (clearly necessary). However, Aurora proceeded to leave a trench on each side of the driveway and our walkway after they completed the driveway. It would have been nice to know that we would have a significant amount of work to do ourselves once the driveway was poured. This is a customer service issue. Had we been told this was part of our responsibility, we would not have picked Aurora because we did not want to have to do any additional work. After the work was completed, Ron stated this is the way they always do it, but are we supposed to know this? Our neighbors had a concrete driveway poured and this work was done for them. The cost of their driveway was less than ours. Some of the joints are not flush. Ron says this is acceptable. We believe it perhaps acceptable after a freeze thaw cycle, but not on a brand new driveway. Our overall experience with Aurora was very bad. The only decent aspect was the quoting process. An additional example of poor customer service is not telling a customer when they can walk/drive on the sidewalk. This is something we had to ask. Truly not a big deal, but there are a lot of little things in addition to the actual work that make an experience positive or negative. If you think a newly poured driveway should crack, you are okay with your driveway not matching itself and are okay with being in the dark about what to expect, and are indifferent to a lack of care for the customer, this is a good match for you. If not, ask actual people about their experiences with this company or any other company you choose. Ron will reply below that all of this is not a big deal and should be expected. However, the bottom line is we are completely dissatisfied. Ron asked us if we wanted a discount and we said no, we just wanted it done right. Now we want our down payment money back.

I had met with several contractor regarding this project and really appreciated Steve's expertise and professionalism at our first meeting. He was able to answer all my questions, gave me pros and cons of different options. I had gotten a number of quotes for asphalt and concrete and was impressed with their price. Their concrete price was better than some I had gotten for all asphalt. It took several weeks for them to start the job but that was fine. Just needed it done before the snow started flying. They tore out the old on Friday prepped it and did the concrete pour on the following Monday. It Looks great! very pleased with the relief cuts they made in the driveway and the new longer sidewalk looks really nice.

The 2 man crew did a nice job, edged the driveway, filled large cracks, sealcoated driveway. The cost was higher then the value. smaller cracks did not fill in to surface level.

The work was not performed since the vendor said that the project requires resurfacing and not seal coating.