TOP LINE FENCE

I was very satisfied with the project. The owner, Dan, is easy to work with and a good communicator. His work crew cleaned up after themselves and were hard working. After the job I asked Dan to send them back because the chain link was a little high above the rail and he happily did this. They came back and re-leveled things even though it was only a few inches off. I was very pleased with Dan's customer focused attitude and willingness to send his crew back for a minor issue. The finished job looks excellent.

This company sent four workers to get the job done in a single day, as the fence keeps my two large dogs in the yard. They were pleasant, quick, and creative (for getting the trees out) and we were very happy with their work.

Dan called back right away. Came out very quickly to give a quote. He had a very reasonable price and I liked him, but I chose someone else because their quite had more detail to it.

They were real easy to work with. Dan was great - easy to talk to and got things done.

Overall a great experience, Dan bid the contract in June, but due to other work I was completing, could not start until October. The fence was in within a week, and I really love the craftsmanship. I am new to fences, and did not realize they put it together one slat of wood at a time. Guess I spent too much time looking at Menard's and at the 6 foot sections that were pre-constructed. The fence was duo purpose, privacy and to keep my Shepard in the yard, but I wanted it to add to the value (be aesthetically pleasing), so I went a bit extra on the fence (king batton board with window). The job was tricky, because I have an in ground sprinkler system (which came with the house) and no plans or specs- so we did not know exactly where the lines were-so with instruction I asked them to mark the grass if they hit a sprinkler line (I knew it would happen- but wanted to know where-so I could fix it later). They did hit two spots as they put in 43 posts (pretty minor)and they marked them.

Three families living side by side contracted Top Line Fence to do the above described work. It only took about 2 weeks from the contract signing date until they came out to begin removal and haul away. We were contacted a day before each work phase to let us know they were coming out. The crew chief was very professional and so was the team. They worked fast. BUT IN WORKING SO FAST THEY: Missed filling several old post holes, they dumped the old dirt into our back woods filling low spots but they never raked it out, the grass in our yard was new as of the start of the summer and it got destroyed along the fence line about 96 foot by 3 foot strip, they forgot to cut one of the posts off, they left one privacy board and a post with a big crack that both should have been repaired with wood glue and a clamp. EVERYTHING THEY FORGOT TO DO WE ENDED UP REPAIRING OURSELVES. Communication is slowed because Top Line does not have a working email address only a phone contact.

The project went well. The crew came twice: Once to dig holes and set posts in concrete and the second time to build and place the fence. The crew was amazing;I couldn't believe how fast they were able to construct and complete the fence. They really know what they are doing. I made two changes to the project, added some posts set in another part of the yard and had them cut two openings in the fence, and they were able to accommodate the changes easily and at a fair price. The fence was built in a difficult spot, uneven topography and heavily wooded, and an in-place chain link adjacent to it. They were able to set the fence very close to the chain link, build the fence from the one side, and work around trees. One panel corner of the fence came loose about a month after the job was completed but I was able to easily correct it and didn't need to contact the company. Otherwise, the fence looks great and I'm very happy with it.

We had an excellent overall experience with the entire process of this project (from conception and price estimates to the actual building of the fence). We researched three other companies for this project and found that Dan provided the best customer service, price and willingness to get us on the schedule as soon as possible. Some other companies had us waiting at least a month and a half! Dan's team of workers were very friendly and hard-working, and a pleasure to work with. The fence was completed promptly and is everything we expected. It turned out beautiful and we are very satisfied.

Dan was prompt returning my original phone call. He met with me, discussed what I was after and offered some suggestions. He did a very good job of explaining the process and my options. He gave me a good bid and accepted the job. During the process, I had to put him off several times and re-schedule start dates due to some other landscaping being done. Dan was very flexible and accomodated getting the fence done around my schedule. His crew was fast, curteous and professional. My wife & I happened to be laying sod in & around the fence as it was being completed and it was a pleasure to work with the crew. They were even very careful of our new sod! Great experience, competetive price, beautiful fence. And to top it off, Dan came back several weeks later to do a no-charge ''tweak'' a gate that needed to be raised after we added a paver sidewalk!

They were flexible, and it was easy to work with the team. They were professional. They showed up when they said they would. There were no hidden costs. They were quick on the job. The cost was lower than the competition, however, the attention to detail a little less then expected. They left some cement, posts, and boards from the previous fence that we needed to dispose of. I would hire them again.

The price was very good, and although it was installed a few weeks later than promised, it went up amazingly quickly and looks great. Unfortunately, within a few weeks we had small problems with gates not closing well, etc., and called to have these fixed (under warranty). We were told several times that someone would come out, but nobody ever did. We ended up repairing the gates ourselves. At this point we still had not been billed for the fence, although we had paid a deposit beforehand. Several months later, apparently someone came by and worked a bit more on the gates--we only noticed, because a bill was also left on our front porch. So, it took over 4 months to receive a bill (which at first did not reflect the deposit already paid). Now, 8 months later, we astonishingly receive out of the blue another bill for the same amount (save your canceled check). In summary, Top Line does excellent work, but their responsiveness and organization is too poor to recommend them.

Dan was very quick to get us an estimate and was able to get the work done right away. Jake installed our fence with a helper. Jake was awesome! I really appreciated his "get it done, can do attitude." We had a VERY challenging installation with a lot of rocks and obstacles to work around. Our fence is wonderful, and our dog is able to run freely in the yard. Jake works over 12 hours the day he installed our fence! He left NO mess behind and even got rid of the dirt from the holes! Thank you!!! I would highly recommend this company!

Dan and his team did an excellent install right on time. Their pricing beat other companies but quality did not suffer. They even returned to lower the entire fence at my request with no additional charge. I get many positive comments from my neighbors.

Lightning fast to get there and build, and they are responsive to calls and emails. I had special request as I was having an open house to sell my property, and the fence was a must have. So he made it fit into his busy schedule, and had it done in one day. I would recommend this workman very highly.

Dan was great to work with. We called him in late November to put a fence in for our new puppy. Even though it was quite late in the season, he was happy to do the work for us. He did it in a timely fashion and did excellent work. He and his staff were professional, and his price was reasonable.

I am amazed, and grateful that Dan would take on my job so late in the season. We had just moved in, and needed the fence to contain our dog (and little kids). He and his workers were very prompt, and did a great job cleaning up. The fence is arrow straight, and level. Looks Great! I highly recommend Top Line for people looking for a good small company to build their fence.

WE WERE EXTREMELY PLEASED. WE USUALLY DO NOT CHOOSE THE LOWEST BID BUT TOP LINE FENCE CAME HIGHLY RECOMMENDED OFF THE LIST SO WE WENT WITH THEM. DAN DID EXACTLY WHAT HE SAID. HE GOT THE FENCE IN WHEN HE SAID HE WOULD AND EVERYONE IN OUR NEIGHBORHOOD IS COMMENTING HOW NICE IT LOOKS. OUR SCHNAUZER PUPPY IS ENJOYING IT TOO.

DAN IS GREAT TO WORK WITH. HE IS AN EFFICIENT WORKER. HE ALSO DID SOME WORK ON OUR DECK FOR US AT A REASONABLE COST.

ACTUAL COST WAS $100.00 LESS THAN ESTIMATE, WHICH WAS SOMEWHAT LOWER THAN OTHERS. THE WORKERS WERE QUIET AND COURTEOUS. THEY REMOVED THE OLD FENCING AND SET THE POSTS IN ONE DAY. THEY LEFT THEM TO CURE FOR FOUR DAYS; UPON RETURNING, THEY COMPLETED CONSTRUCTION OF NEW FENCE & GATES IN ONE DAY, CHEERFULLY WORKING INTO THE EVENING TO COMPLETE THE JOB.

EXCELLENT! DAN WAS GREAT TO WORK WITH, THE FENCE IS BEAUTIFUL AND THE CREW WAS COURTEOUS AND EXTREMELY HARD WORKING. THEY CAME ON A SATURDAY TO FINISH THE JOB AND STAYED TILL 7 PM!

HE DID A GREAT JOB, MOUNTING CEMENT AROUND EACH POST SO SNOW AND WATER WILL NOT ROT THE WOOD. DAN WAS VERY PATIENT AND EXTREMELY EASY TO WORK WITH AND ATTENTIVE TO ALL OF OUR REQUESTS. ONE SECTION HAD A CROOKED BOARD ACROSS THE TOP (NOT QUITE LEVEL) AND DAN RETURNED TO FIX IT. THE FENCE IS BEAUTIFUL AND WE RECEIVE LOTS OF COMPLIMENTS ON ITS APPEARANCE AND DAN'S WORKMANSHIP. THE PRICE WAS VERY REASONABLE COMPARED TO OTHER ESTIMATE'S WE RECEIVED. I WOULD HIGHLY RECOMMEND TOP LINE FENCE, NO MATTER HOW BIG OR SMALL A JOB. JERRY & SANDY EWALD.

DAN, THE OWNER, RETURNED MY CALL AFTER I DISCUSSED THE PROJECT WITH HIM AND HAD TO GO OUTSIDE TO TAKE MEASUREMENTS. WHEN I AGREED TO HIS APPROXIMATE ESTIMATE, WE AGREED THAT HE WOULD STOP BY AT HIS CONVENIENCE TO TAKE MEASUREMENTS AND HAVE A LOOK TO SEE IF MY POSTS WERE THE TYPE THAT WOULD ACCEPT THE GATE. HE CAME BY A FEW DAYS LATER AND SAID HE COULD STICK BY HIS ESTIMATE AND OFFERED ME A SLIGHTLY LOWER PRICE IF I COULD WAIT A WHILE AS IT WAS HIS BUSY SEASON. THIS I AGREED TO, SENT HIM A CHECK, AND AROUND 2 1/2 - 3 WEEKS LATER HE INSTALLED THE GATE TO MY SATISFACTION. WHAT PLEASED ME MOST, WAS THE ATTENTION HE GAVE TO SUCH A SMALL JOB.

OVERALL GOOD EXPERIENCE. DAN WAS GREAT TO WORK WITH, KEPT ME INFORMED, WAS ON TIME AND COMPLETED THE WORK PER COMMITMENT. I MADE A CHANGE FROM THE PREVIOUS PLAN ON ONE GATE AND HE RESPONDED WELL TO MY REQUEST. AM PLEASED WITH THE RESULT ON THE GATE. THE WIRE MESH, AS INSTALLED, DID NOT KEEP MY SMALL DOG FROM ESCAPING, SO I HAD TO GO BACK AND SECURE THE MESH IN A FEW SPOTS MYSELF. IN ADDITION, THERE ARE ONE OR TWO POSTS THAT WIGGLE, BUT OTHER THAN THESE TWO ITEMS, AM PLEASED WITH THE FINAL RESULT.

TOP LINE WAS GREAT, PERFORMANCE WAS FANTASTIC. PRICES WERE OUTSTANDING AS WELL. DAN IS GREAT TO WORK WITH AND I FELT LIKE HE WAS SHOOTING STRAIGHT WITH US THE ENTIRE TIME. WOULD DEFINITELY USE HIM AGAIN AND RECOMMEND HIM TO ANYONE.

VERY WELL DESIGNED, TO OUR SPECIFICATIONS AND BEAUTIFULLY CONSTRUCTED. DAN WAS RESPONSIVE, HELPFUL IN EVERY WAY AND GAVE US THE BEST POSSIBLE ADVICE AND GUIDANCE FOR WHAT WE TOLD HIM WE WANTED. WE HIGHLY RECOMMEND HIM AND HIS WORK.