Lifetime Fitness

They gym has state of the art equipment but the staff is very busy chatting with their buddies and unwilling to answer questions

They have a high price, but it's big and open 24 hours.

I joined lifetime in November 2012. Impressed with facility and staff. During peak times it gets pretty packed in the free weight area. It is also pretty expensive. Overall I like the place just due to the stuff you can't get other places. It's clean. Nice locker room. And good equipment.

Finally received a phone call from Lifetime after the many attempts of contacting them. They claimed they only had one cancellation on record for me that was effective in January. They would not refund my money because of no prior documentation. One of my many other complaints with Lifetime. Each time I was in their facility to cancel, I requested documentation that I had cancelled my membership. The first time they told me I would receive an email. The second time they said they could not print me anything off because the printer was not working. The third time he claimed I would get an email. None of that ever occurred and because of that I cannot get my money refunded to me. Prior to my cancellations, I had put my membership on hold due to two surgeries I had. There was suppose to be a and quot;medical holdand quot; on my account. I even went as far as having my doctor fax over a note that provided proof that I was physically incapable of using their gym at the time. The next month, I had another charge on my account for $10.73. That continued until I went in to their office to cancel my membership. They then told me that there was nothing on file about my medical hold. No fax from the doctor. Nothing. Now, over a year later, because they cannot provide paperwork to their customers and they cannot honor a verbal or contract agreement, I continue to be out my hard earned money. Kristen at Lifetime told me that my membership is now cancelled and that I could not receive my money back because of their inability to provide documentation that I did request. I asked for the number to their corporate office. I attempted to call them three times and continuously was forwarded to an operating system. I am absolutely fed up and I want my money back. Lifetime does a great job of screwing people over.

It is an excellent facility. They take interest in your goals. They have excellent equipment that is neat and clean. They sanitize it quite often. They have wonderful classes and the teachers are excellent. They have nutrition food plans. They send emails to everbody and the manager is an excellent person. It is great for kids.

Overall, my experience with them has been good. The center is most convenient for me, and they have plenty of amenities. It is a nice place, but their prices are high. I would continue to use them in the future.

They are consistent of what they have to offer. The employees are very friendly. The club is very clean. They are very well-trained, helpful, and very professional. I would use their service in the future too.

We like the fitness equipment and the food court at this location. There are enough televisions if you want to watch while using aerobic equipment and the place is well maintained. My daughter also likes that the lockers lock with your ID card so no change to carry. She also enjoys being able to use the exercise class studios when there are no classes, because she is a competition dancer and loves having a practice space. The staff is friendly and helpful. We have not used the spa feature yet, but plan to explore it soon.

We go many times a week for various activities. During the summer we used the outdoor pool quite often. The child center is wonderful, and my kids usually don't want to leave. I also have my kids in fitness classes and swim classes. Teachers are wonderful, and the kids always look forward to going. Facility is clean and bright and all staff members are friendly and courteous. Lots of equipment, and I have never had to wait to use anything. Monthly dues for family are $117/MO and includes two hours each day for childcare.