House2Home Custom Furniture

I paid this company nearly $200 for a custom made Adirondack chair. They were polite, friendly and said that my chair would be delivered in about 10-14 days. I never heard back from them, the chair was not delivered, and I have since read on several websites that the company has gone out of business. Their own website is gone, and the phone number is is answered by an anonymous message. I have contact the Arlington, MN City Attorney, who according to one website, is collecting information from harmed customers, with the possibility of filing criminal charges. I would encourage other customers who have been ripped off to do the same.

 DO NOT order from this company unless you are willing to have a nightmare experience.  They seem like nice people at first who may have gone in over their heads and have taken more orders than they can handle.  I don't mind some delay, but endless delays with no communication and total disregard for customer service is unacceptable.  You should not take people's money if you cannot fulfill the order in a timely and professional manner.  And if you cannot fulfill people's orders you should promptly refund money.