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Zen Windows Twin Cities
Doors (Interior) - Install or Replace, Metal Siding: Install or Completely Replace, Metal Siding: Repair or Partially Replace,
About us
At Zen Windows, we think that finding replacement windows and doors for your home should be a simple, pleasant experience. The owner, Steve, will work closely with you via e-mail and phone to help you find the best solution for your window project without ever having a salesperson visit your home. We have our own in house installers. We believe in our products and installers and thus provide a lifetime warranty on both the labor and material of your windows and doors.
Business highlights
34 years of experience
Services we offer
We offer vinyl and wood grain replacement windows that offer convenience and durability. Vinyl windows come in in double hung, and special shapes. Many colors and finishes are available as well. We also offer sliding doors in several styles. Zen guarantees the highest quality and professionalism on the market., awning, bay, bow, casement, garden, hopper, picture, round top, slider
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.0189 Reviews
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Showing 176-189 of 189 reviews
Ruth F.
Jul 2015
unknown
Response from Zen Windows Twin Cities
"Thank you [Member name removed] for the review. Welcome to the Zen family. We pride ourselves on great communication, respect of our clients homes and doing whatever it takes to make our clients happy. Thank you again."
JIM S.
May 2015
From the first contact to the time they finished the installation Steve was very easy to communicate with and was very up front about the costs and options. I liked that I was able to send him the approximate size of the windows for the pricing without having to make an appointment. When it came to the installation day Steve and his crew were punctual and very professional. I had to leave to go to work but when I came back it was like they were never there, except for the great windows were in place.
There was no pressure at any point of this process. Even though it was a small job, Steve did a very good job at making feel like a VIP customer. Definitely will use him again on other projects.
There was no pressure at any point of this process. Even though it was a small job, Steve did a very good job at making feel like a VIP customer. Definitely will use him again on other projects.
Response from Zen Windows Twin Cities
"[member name removed], Thank you so much for the review. We are glad that you enjoyed our user friendly business model with no pressure, no stress and upfront pricing and no surprises. Welcome to the Zen family."
Melinda M.
May 2015
It went really well. They showed up on time, installed quality windows, and they were professional during the whole process. I would highly recommend them.
Response from Zen Windows Twin Cities
"[Member Name Removed]. Thank you for the review. We pride ourselves on timeliness, communication and respect for peoples homes. Thank you for being a Zen client. Steve"
JENNIFER F.
Apr 2015
Steve and his crew from Zen Windows did a great job. They showed up on time and worked until the new windows were completely installed and met my expectations. They were organized and kept everything extremely clean on both the inside and outside of my house. They took the time to explain functionality of the windows when they were done and after they left you wouldn't have known they were there. I am very pleased with the windows. They look great and I look forward to cooking in my kitchen this winter without feeling the wind blow through it.
Response from Zen Windows Twin Cities
"[Member Name Removed], Thank you. The Zen windows brand is defined by a painless process, immaculate installation and attention to cleanliness and communication. Thank you again for allowing us to add some Zen to your home. Steve"
Peter G.
Jan 2015
My dad had Zen replace some windows and was very happy. The orginal windows of our 1964 house were definitely showing their age, and we were looking to replace some. At first, I was going to go with a big box store, but found that communication with them was not going well.
From start to finish, my experience with Zen Windows was top notch. I emailed Mr. Copsey to ask about an estimate and he had numbers back to me the next day. We set up a time for measuring and he was out when he said he would come. He let me know when he would order the windows (the day after measuring), how long the windows would typically take, and gave me a range of days to pick from when they would be installed. Once Zen received the windows (they arrived as expected) we set up a day. The crew came when they said they would. Wow.
When I came home after the install it was as if the windows were teleported in place. There was not the slightest hint of the crew ever having been in my house. They lay paper down on the floor, move furniture back in place, and replace window treatments. They also haul every trace of the old windows away.
The results were spectacular. The vinyl matched the woodwork on all five windows almost perfectly, and the windows themselves look beautiful from both the inside and outside. SO nice to get rid of those old, ugly aluminum storm windows!
Once we moved ahead with Zen Windows, Mr. Copsey made it clear to us that he wanted us to be 100% satisfied. If anything is not to your satisfaction, he said, let us know and we'll make it right. The quality install, beautiful windows, excellent communication, good price, and responsiveness leaves me 100% satisfied.
Based on our experience with Zen, we are going to have them replace the rest of the windows in our house, and we'll be recommending them to anyone who needs new windows.
From start to finish, my experience with Zen Windows was top notch. I emailed Mr. Copsey to ask about an estimate and he had numbers back to me the next day. We set up a time for measuring and he was out when he said he would come. He let me know when he would order the windows (the day after measuring), how long the windows would typically take, and gave me a range of days to pick from when they would be installed. Once Zen received the windows (they arrived as expected) we set up a day. The crew came when they said they would. Wow.
When I came home after the install it was as if the windows were teleported in place. There was not the slightest hint of the crew ever having been in my house. They lay paper down on the floor, move furniture back in place, and replace window treatments. They also haul every trace of the old windows away.
The results were spectacular. The vinyl matched the woodwork on all five windows almost perfectly, and the windows themselves look beautiful from both the inside and outside. SO nice to get rid of those old, ugly aluminum storm windows!
Once we moved ahead with Zen Windows, Mr. Copsey made it clear to us that he wanted us to be 100% satisfied. If anything is not to your satisfaction, he said, let us know and we'll make it right. The quality install, beautiful windows, excellent communication, good price, and responsiveness leaves me 100% satisfied.
Based on our experience with Zen, we are going to have them replace the rest of the windows in our house, and we'll be recommending them to anyone who needs new windows.
Response from Zen Windows Twin Cities
"Hi [member name removed], thank you for the review. We pride ourselves on taking care of every detail and making this an enjoyable process in every way possible. The Zen brand believes in punctuality, respect of our clients homes, cleanliness and making sure this is stress free. Thanks again for being a Zen client. Steve"
Aditya B.
Dec 2014
unknown
Response from Zen Windows Twin Cities
"[Member Name Removed], we appreciate your review and thank you for being a Zen client. We always try to over deliver and make this a great experience for our clients. Steve"
Sharon L.
Dec 2014
unknown
Chuck B.
Dec 2014
Does not apply
Response from Zen Windows Twin Cities
"."
Jodie H.
Dec 2014
The owner Steven Copsey was so professional, friendly and knowledgeable and it was a pleasure to work with him and his crew. I'm super impressed. The windows look so good I couldn't stop looking at them I kept going in and out of my house to see them even though it's so cold out. The frame of the windows look so fresh, bright and clean and the trim looks so slim it leaves more of the window exposed letting the outside in, much more than my neighbors who have a lot of white trim that takes away from the window, Now I really can't wait for Spring. The windows just brighten the rooms and they look beautiful. I opened them last night and they just slide open and easy to clean. I am amazed at how great they look. One of the biggest reasons I bought my condo was because of the beautiful big windows and now they have really been enhanced and accented which I believe will really add to the value of my home. I highly recommend Zen windows to everyone, they did an exemplary job, excellent quality, good service and a great price.
Sally G.
Dec 2014
Everything went so smoothly, which is always surprising when you live in a 1926 St. Paul home :). Steve was great to work with and we were very happy with our 5 new windows and the work they did. They were fast yet paid attention to detail and their clean up was amazing. Drop cloths everywhere and they vacuumed up the mess the window removal made. I will definitely use them again in the future.
Joey P.
Dec 2014
Steve from Zen Windows was great to work with from the day I purchased the deal from Angie's list to the install date and the follow up email afterward. He and his workers did a great job installing 5 new energy star rated windows at my house. He was on time for every appointment from coming out to taking measurements to doing the install over a few hours on a Friday. He and his crew were professional and quick workers. Taking extra measures not the make or leave a mess. I highly recommend his services.
Joel M.
Nov 2014
Steve was very responsive and easy to work with. He explained all of the details of the windows and service well. There were some additional costs from the original add based on window color and trim, but all was clear before work was done. The men who came out and did the work were efficient and polite. They took care to cover all of the openings to the room so that dust wouldn't spread throughout the house and the heat wouldn't all escape. The windows look great and the install was done very professionally. I would totally recommend Zen windows.
Julia S.
Nov 2014
Zen windows was great. From communication by phone or email and working around my schedule, they were informative, helpful, and NOT condescending like a lot of contractors. They didn't make me feel like I was lucky to have their service. They told me they appreciated and wanted my business!
Paul M.
Nov 2014
Contacted Zen Windows via email after looking into several providers (e.g. Champion WIndows, Renewal by Andersen, etc) and Zen was the first to get back to me and provided an initial estimate via email. I was able to send pictures and rough dimensions of the existing windows to help the process. I was very impressed by the responsiveness and speed of the quoting and measuring process.
After comparing a few of the quotes, Zen Windows was price competitive, but also have a very good process for purchasing, quality control and installation. I'd much rather have all of the steps controlled by Zen than have different sub contractors through each step.
I'm also very happy with the quality of the windows. The vinyl frame with double pane low-e glass filled with argon seems to keep things nice and cozy. There is 1 Andersen wood frame window in the same room and it seems to have much higher air penetration.
After comparing a few of the quotes, Zen Windows was price competitive, but also have a very good process for purchasing, quality control and installation. I'd much rather have all of the steps controlled by Zen than have different sub contractors through each step.
I'm also very happy with the quality of the windows. The vinyl frame with double pane low-e glass filled with argon seems to keep things nice and cozy. There is 1 Andersen wood frame window in the same room and it seems to have much higher air penetration.
Cyndi D.
Nov 2014
Steve immediately told me what he needed in order to make a bid and then showed up later to take all the measurements. My windows are really old, it's pretty much winter inside when it's winter outside. He showed up on the first day of installation with his workers, who were polite, efficient, and great with the dogs! I work at home so I was able to not miss a beat during the two days of installation.
He took the reduction on the windows promised through Angie's List with grace...
The windows are high quality and will last the duration of the house. We're still going to get a bay window in the front and I'm sure I'll be thrilled.
They know exactly what they are doing--and I was looking for high grade windows and got them.
He took the reduction on the windows promised through Angie's List with grace...
The windows are high quality and will last the duration of the house. We're still going to get a bay window in the front and I'm sure I'll be thrilled.
They know exactly what they are doing--and I was looking for high grade windows and got them.
Kelly E.
Nov 2014
Cancelling the deal. With the type of windows, it would have ended up costing me more.
Paul G.
Oct 2014
Zen was the first window company I contacted for a bid. They were the first because they advertised a bid over the phone. Steve had a quote back in 5-10 minutes. I proceeded to get three more bids. One of the bids was lower, but they were going to leave the inside finishing (jams and trim) to me. The other two bids were considerably higher. Finally, I contacted Zen back and asked them to come out with a window for my inspection. Their features topped each of the other windows I had inspected. Besides the superiority of the window, I especially liked the interior appearance - how it matched my other woodwork and the fact that the screen also featured the woodwork finish.
Mr. Copesy accompanied his installation crew and arrive right on time on the morning of the installation. Steve introduced me to the crew, made sure that everything was ready and then left. The two installers were polite and personable. They laid covering on the floor all the way from the front door, up the stairs and into the bedroom. The installation was flawless. The two installers were masters. They were very meticulous, neat and precise and it showed in the end result.
The interior finish was perfect. The stain on the jams and trim matched the finish on the window perfectly. The jams were solid oak as compared to my original pine. The corners of the trim are all tight and they covered the paint line all around the trim. What amaze me most was how perfectly the window fit, complete with jam and trim, into the original opening. It was as if the replacement windows were exactly the same as the windows that were replaced.
When the job was completed, they rehung the curtains and installed the blinds. They even vacuumed the bedroom floor before they left.
In time, the rest of the windows in my house will need replacing. There is no doubt who will replace them.
Hamid S.
Oct 2014
I purchased the deal after he came to my house to look at the windows and confirmed the deal would work for me. After purchasing it, he told me the windows do not qualify for the deal. He was going to charge me a lot of extra costs. I tried to work with him, but the extra fees were too much, so I’m looking for an alternate company.
Response from Zen Windows Twin Cities
"Dear Angie’s List members. We cherish you as our clients and realize that you are integral part of our business culture, which is to create a win win experience for you every time. There are two sides to every story. We offered a Big Deal for 5 white, double hung, sliders or picture Insert windows. This member purchased the Big Deal coupon without realizing it was not valid for casement windows. The member had casement windows, added all new interior oak trim, vinyl siding installation and needed a permit, all of which was in the Big Deal fine print as additional charges and then added an additional two windows for a total of seven. Although none of the member’s windows fit the Big Deal, I offered to honor the discount of $1501.00 and deduct that amount from his total. He agreed. The member then wanted to add two more windows for a total of nine casement windows and said he needed a real big discount on the two windows. Although I tried to accommodate him and gave an additional 30% off those two windows, he threatened to give me a bad Angie’s List review if I did not give him 75% off. I wish I could make every customer 100% happy, and usually do so; however in this case there was no way this was possible."
Renee K.
Sep 2014
It was Great! No sales man and NO high pressure. Steve answered all our questions. The guys were done installing the windows in a day and cleaned up extremely well. They said they would be here at 8:30 am and actually got to the house around 8:15. We really like the lifetime warranty on the windows and feel at ease knowing that. Everything was very professional.
Deb K.
Aug 2014
It was excellent from the start. We interviewed two other companies and had to deal with the salesman coming to our house and listening to their two hour sales spiel. Steve emailed us the quote after he helped us determine what windows were the best fit for our house. Austin came out to measure and ordered the windows. The installation took a couple days and the guys were very clean and organized. Steve called daily to check in on us and to see if we had any concerns and to make certain we were happy throughout the install. The window quality is superior and the trim work is flawless.
Teresa M.
Aug 2014
As a single parent I really appreciated that I did not have to have a salesman come to my house. The estimate process was so easy. Initially when I called Zen Windows, I left a voicemail and Steve called back within an hour. He asked me some questions and emailed me a quote a couple minutes later. I am looking forward to having the windows installed.
Licensing
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FAQ
Zen Windows Twin Cities is currently rated 5.0 overall out of 5.
Zen Windows Twin Cities accepts the following forms of payment: CreditCard
Yes, Zen Windows Twin Cities offers free project estimates.
No, Zen Windows Twin Cities does not offer eco-friendly accreditations.
No, Zen Windows Twin Cities does not offer a senior discount.
No, Zen Windows Twin Cities does not offer emergency services.
No, Zen Windows Twin Cities does not offer warranties.