5 Star Appliance

appliance repair, small appliance repair service

About us

5 Star Appliance, is a locally owned and operated company that values honesty, integrity, and treats your home as if it were our own. You will find us to be competitively priced, while still paying close attention to the details of every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction. Give us a call today to get your project started!

Business highlights

8 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 1-25 of 161 reviews

Brian _.
06/2025
5.0
Work was done correctly and efficiently. Knowledgeable - Anthony explained exactly what was happening with the dishwasher.
Rating CategoryRating out of 5

Debbie G.
03/2025
5.0
Anthony did the job like a real professional! He diagnosed the issue, looked for the part right after he left our home. He then called us once he found the part about an hour later and then came back out to correct the problem . Then before he came out the second time we had a mix up in a text ( not one by Anthony) but we thought it came from him. Within minutes he addressed our concern without looking at us negatively and reassured us of the date for install was still in place. Great job!
Rating CategoryRating out of 5
$249

Melanie D.
03/2025
5.0
If we could give anything 10 stars, we would. The level of empathy and compassion only proves they absolutely care about the customer, not the bottom line. Thank you Anthony! You will be referred to ALL.
Rating CategoryRating out of 5

Marcya R.
02/2025
5.0
Anthony was awesome! Thanks for helping us diagnose the solution. We appreciate you.
Rating CategoryRating out of 5

Sheri F.
02/2025
5.0
Very happy with the service and the product. Anthony is skilled and knowledgeable. Takes the needed time to inspire confidence.
Rating CategoryRating out of 5

Larry P.
02/2025
5.0
Anthony was great, professional, polite and helpful.
Rating CategoryRating out of 5

Al M.
02/2025
5.0
Great, friendly service!
Rating CategoryRating out of 5
$215

Jeremy B.
02/2025
5.0
Great customer service. Fast, clean, professional and no BS. Will recommend to family and friends. Definitely will call for any future problem's. .
Rating CategoryRating out of 5

Kori S.
02/2025
5.0
Anthony provides incredible service! He’s been to our home a couple of times to provide washer and dryer repairs. His integrity, discipline, and extensive knowledge truly set him apart. His prompt communication and reasonable pricing make him our go-to appliance repair guy! Anthony is hard working and dedicated! We want to recommend Anthony and his company to everyone! He is the absolute best! Thank you Anthony! We hive you 10 stars!!!!
Rating CategoryRating out of 5

justin p.
01/2025
5.0
Anthony is the absolute best he is my go to guy for all my appliances extremely knowledgeable and always goes above and beyond. Extremely fair on price 100% would recommend him to anyone in the area
Rating CategoryRating out of 5

Daniel S.
01/2025
5.0
Anthony was knowledgeable and professional. He fixed my problem and took the time to explain everything to me in great detail!
Rating CategoryRating out of 5

Robert P.
12/2024
5.0
Anthony was very prompt in scheduling, arrived on time, and was efficient and knowledgeable about the source of our dishwasher leak. Trustworthy. We are keeping his business card handy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Misty Z.
12/2024
5.0
We hired Anthony to repair our dishwasher latch. His communication was definitely the best communication Iâ ve ever had with any company I hired yet. While he was here, I had trouble with the furnace as well. He right away took a look at it and got me what I needed to move forward on that repair. I highly recommend his services and I know Iâ ll be calling him for any work in the future. Thank you, Anthony for your hard work and great communication!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen M.
11/2024
5.0
I was impressed with this company. The communication, arrival time, professionalism, respect and curiosity of the service gentleman was impeccable. The repair was explained perfectly and done excellent. They did not try to tell me that I needed to get a new appliance, they took time to fix what was wrong. did not rush through the repair made sure everything was cleaned up and put back in its place before leaving. I give this company a 5 star rating and use them again if need to. If you hire them you will not be disappointed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kelly P.
10/2024
5.0
Great communication before and during the appointment!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

mary s.
10/2024
5.0
They knew my washer from a previous service call and were able to troubleshoot my issue over the phone and resolve it . Prompt call backs are always made too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly C.
09/2024
5.0
I contacted him while he was in a window of time during his day and he was able to come over and help out. He wasn't able to go to the next appointment because it was set for a later time in the afternoon so it was perfect unicorn timing. He diagnosis an uncommon issue with my dishwasher, replaced a couple of parts and now it's running back to normal

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tiffani H.
09/2024
5.0
They are extremely quick, friendly, insightful, informational, professional, and affordable!! I will be keeping them on speed dial if I ever need more repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Delilah M.
08/2024
5.0
They are quick to respond professional extremely knowledgeable considerate I think they are the best! I highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jenny S.
08/2024
5.0
Fast and great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul M.
08/2024
5.0
This company can fix anything and has the best customer service Iâ ve ever known. I hire them for everything I need around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorraine O.
08/2024
5.0
Very satisfied with service we tecieved. Anthony very knowledgeable and even diagnosed a few other issues. All fixed. Very friendly reliable and friendly. Very satisfied try them you will be too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elsy R.
06/2024
5.0
Tony is top notch!! He and Brad did an outstanding job. We hired them to remove the doors & drawers off our brand new fridge so they could get it inside our kitchen. It was not easy, but they did whatever they had to in order to complete the job with the best attitude & a smile. So professional & respectful! So knowledgeable, never rushed, never complained, took whatever time necessary. I will highly recommend them to everyone I know. So courteous & friendly. They are truly worth every penny and do an amazing job! Itâ s rare to meet such exceptional service people these days, but these guys have it in spades!! HIGHLY, HIGHLY recommend them! Thanks a million, Tony & Brad!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Austin K.
06/2024
5.0
I recently had a stackable washer and dryer installed by an outstanding team, and I couldnâ t be more impressed. They were punctual, professional, and efficient. The installation was seamless, and they took great care to ensure everything was perfect. They answered all my questions and even cleaned up afterward. If you need a reliable and skilled team for appliance installation, I highly recommend them. Phenomenal job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul M.
06/2024
5.0
Excellent client service, prompt responsiveness, honest, and great to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

34752 Donnelly St, Westland, MI 48185


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

5 Star Appliance accepts the following forms of payment: CreditCard
Yes, 5 Star Appliance offers free project estimates.
No, 5 Star Appliance does not offer eco-friendly accreditations.
No, 5 Star Appliance does not offer a senior discount.
No, 5 Star Appliance does not offer emergency services.
No, 5 Star Appliance does not offer warranties.

Contact information

34752 Donnelly St, Westland, MI 48185


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed