5 Star Appliance

appliance repair, small appliance repair service

About us

5 Star Appliance, is a locally owned and operated company that values honesty, integrity, and treats your home as if it were our own. You will find us to be competitively priced, while still paying close attention to the details of every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction. Give us a call today to get your project started!

Business highlights

8 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 51-75 of 161 reviews

Wanda M.
09/2023
5.0
The repair men was able to get the part I needed and fix my dryer the same day. Awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$342

luis m.
05/2023
5.0
Washer Service on a weekend, Rapid response, !0 star service Anthony is a go to guy! Highly recommended! **********

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sally S.
06/2022
5.0
Anthony was responsive, knowledgeable and incredibly professional. I plan to hire him again for projects around the house. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne W.
05/2022
5.0
He was very knowledgeable and able to tell what the problem might be. He was right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy B.
04/2022
5.0
Anthony was great! Very prompt and affordable! Was able to fix our dryer very quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vicki H.
02/2022
5.0
Positive

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Cheryl B.
02/2022
5.0
Very professional and informative. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barron E.
01/2022
5.0
Quick response

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol H.
10/2021
5.0
Anthony was courteous, efficient, prompt. Thank you Anthonyư

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Huong ( Cindy) M.
09/2021
5.0
Anthony was awesome! He was prompt, efficient with his service, and friendly. I felt he has my best interest at heart and fix what needed to be fixed. He is definitely in my contacts for my future repair issues. Thank you, Anthony! You are appreciated!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

VIRGINIA G.
08/2021
5.0
After calling, I was able to get an appointment for the next day. I appreciated the timeliness of the project.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Maureen S.
06/2021
5.0
Dryer. Was saved! Took it apart and put new belt in! Amazing!! Still happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca R.
04/2021
5.0
They were very fast, friendly, and professional. The price was great also! I would highly recommend them!! They came and repaired my dryer and they did such a great job that I'm now going to have them service my refrigerator!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mandar D.
04/2021
5.0
Great work and reasonable price !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kate C.
03/2021
5.0
Anthony was informative, his work was great and I was very happy. If the need arises, I will call on them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed Y.
03/2021
5.0
Anthony was quick and courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yolanda T.
02/2021
5.0
Anthony was great; very professional and knowledgeable. I called and was able to setup an appointment on the same day. He was able to fix the problem in my dryer; never gave up trying to find out what was wrong with it. And he does not try to sell anything that I don't need. He did a GREAT job and I highly recommend him and the company. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin B.
02/2021
5.0
Anthony, was great. Professional, kind and knows his stuff..

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Janet P.
02/2021
5.0
Fast professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James O.
01/2021
5.0
Excellent company, super fast too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David T.
12/2020
5.0
Less than an hour to complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

viswa n.
09/2020
0.5
I hired him based on his reviews which were awesome, but when the person came to my home the diagnosis was wrong. The tech provided me an estimate outlining the issue / fix and left. Then after he left he sent a text and an estimate which outlined a completely different problem than what he originally provided me. I uploaded both estimates to the warranty company, who questioned why there were two different estimates outlining two different issues, and refused to approve either estimate. I then reached out to the manufacturer of the gas dryer who sent over a technician, and the problem was not any of the issues 5 star claimed. The cost to me was 75 dollars.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
4.0


Grant B.
09/2020
5.0
Very professional. Called me back on weekend to set up an appointment. Kept me informed on what they were doing the whole time. Cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom F.
08/2020
5.0
Anthony and his partner were great. Timely, courteous, knowledgeable, and friendly. I will highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

34752 Donnelly St, Westland, MI 48185


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

5 Star Appliance accepts the following forms of payment: CreditCard
Yes, 5 Star Appliance offers free project estimates.
No, 5 Star Appliance does not offer eco-friendly accreditations.
No, 5 Star Appliance does not offer a senior discount.
No, 5 Star Appliance does not offer emergency services.
No, 5 Star Appliance does not offer warranties.

Contact information

34752 Donnelly St, Westland, MI 48185


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed