5 Star Appliance

appliance repair, small appliance repair service

About us

5 Star Appliance, is a locally owned and operated company that values honesty, integrity, and treats your home as if it were our own. You will find us to be competitively priced, while still paying close attention to the details of every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction. Give us a call today to get your project started!

Business highlights

8 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 26-50 of 161 reviews

Michael k.
05/2024
5.0
They were very professional, timely and courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig W.
05/2024
5.0
This team diagnosis a don repaired my dryer in under 30 minutes. I had it serviced by another â leading company twice in 6 monthsâ - they identified tru root caused and immediately corrected. They didnâ t make me wait to order parts- they even called to see if if I would like an earlier appointment. This is a class act with Technician Anthony.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose S.
04/2024
5.0
Anthony was honest, had working and professional. He installed recessed lights in two rooms and our hallways. He worked with us to make sure we got exactly what we wanted. Went above and beyond. Would definitely hire him again and will recommend him to any of our friends or neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri T.
04/2024
5.0
Very polite and quick. Explained everything as he went.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Clay S.
03/2024
5.0
Fast, knowledgeable, honest, and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$390

Linda C.
03/2024
5.0
Some of the best customer service I have ever had.Awesome workers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$287

Bob F.
03/2024
5.0
Very knowledgeable and great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff L.
02/2024
5.0
Anthony and Brad were every thorough! Completed the repair very quicly and we very thoughtful on cleanliness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb K.
02/2024
5.0
Anthony and Brad were the best that I have had They were very professional, accommodated me without hesitation. I totally recommend them for whatever your needs are. They Took the time to answer all of my questions and made me feel very comfortable with them being in my home. they cleaned up when they were done I will hire them again, without any question I was completely completely satisfied with them in the work they did

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura N.
02/2024
5.0
This company is trusted and does good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Christian F.
02/2024
5.0
Anthony was great! We was very knowledgeable and let us know everything he was doing! He was very social and friendly to my family. Amazing customer service! Iâ d recommend him and 5 Star Appliance to anyone!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$52,148

Jeff L.
02/2024
5.0
Anthony and Brad were very professional and explained what was wrong and corrected the problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve D.
02/2024
5.0
Should change their to 10-Star Appliance. Anthony is a master of his craft. Gave them a call because my refrigerator was not cooling properly. Anthony basically diagnosed the problem in the first 5 mins of our conversation. Arrived at the house a couple hours later and the refrigerator about, repaired , and back together in 30 mins. Very friendly, super nice guy and knows is stuff. I would hire Anthony to work on anything you haveing a problem with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marie K.
01/2024
5.0
Prompt knowledgeable about Appliiance honest about repairs no overcharge great customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$16,500

Cindy M.
01/2024
5.0
Anthony is very nice & answered all my questions.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Melissa B.
12/2023
5.0
Anthony and Brad were so kind, did the job perfectly. Anthony actually saved the day by getting me in on a cancellation when no other company could help til after Christmas vacation was over. He got my model number and got my part the same day which is not easy. I would and WILL recommend d them to everyone I know. THANK YOU AGAIN!! ***** FIVE STARS IS AWESOME!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael K.
12/2023
5.0
They did an excellent job on my fridge repair. They were very responsive, on time, and knowledgeable to fix the problem. Would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Dave T.
11/2023
5.0
Went above and beyond

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David P.
10/2023
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

lewis m.
10/2023
5.0
Technicians were great did a great job explain the problem and what needs to be done got it back running like new I recommend this company to any one that needs appliances repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elaine G.
10/2023
5.0
I would HIGHLY recommend these young men . Very professional , prompt, respectful. They were on time an kept me in the loop on everything they were doing. Very personable. They clean up after themselves. No need to look for a better price very reasonable. Good job Anthony an Brad. Will always keep you on speed dial.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shonda I.
09/2023
5.0
Very professional, knowledgeable, timely, thorough and trustworthy. Really appreciated his focus on customer service and providing a great outcome. Kept me informed along the way. I look forward to working with him again on future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott H.
09/2023
5.0
Prompt, professional service. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brittany M.
09/2023
5.0
After having someone come look at my water heater and then not be able to fix it, Anthony came out and fixed it right away. Fast and efficient, very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$119

Diane W.
09/2023
5.0
Very prompt returning our calls and showing up for service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Contact information

34752 Donnelly St, Westland, MI 48185


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

5 Star Appliance accepts the following forms of payment: CreditCard
Yes, 5 Star Appliance offers free project estimates.
No, 5 Star Appliance does not offer eco-friendly accreditations.
No, 5 Star Appliance does not offer a senior discount.
No, 5 Star Appliance does not offer emergency services.
No, 5 Star Appliance does not offer warranties.

Contact information

34752 Donnelly St, Westland, MI 48185


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed