I ordered 60 yards of top soil and they delivered 54 yards. The difference was approx. $100 in top soil I was shorted. How do I know this? When the truckers dropped off the 2-30yd loads even they said one load was larger than the other. I then took pictures to prove my point. My front end loader bucket holds 1.25 yards. We picked up 43 total buckets full x 1.25 yds. = 53.75 then there was none left. I called mid way from loading and spreading the top soil and Steve told me to finish the job and whatever is shorted "he will take care of it." When finished I told him I need to buy some extra grass seed which costs approx. $100. I asked him if he could give me the grass seed to make up the difference in soil I was shorted. He now said he would have to check with the owner. The owner told him that there is nothing he can do since their employee claimed he loaded the right amount of top soil. Therefore, the owner was putting his employee's word over the customer when I have proof I was shorted. I wasn't asking for much but rather just wanted some level of customer service to make me happy and they refused to make me happy. Therefore... here is their review and I will never do business with them again and would recommend for you to do the same. Why? If something would go wrong (and often times something always goes wrong), you want the assurance that the business will "make it right" and Landscape Direct didn't make it right.
Description of Work: Delivered Top Soil
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$1,400
Diann W.
04/2015
2.0
lawn service
 + -1 more
unknown
Description of Work: They were below what I expected
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$500
George J.
06/2014
5.0
lawn service, landscaping
 + 0 more
unknown
Description of Work: I bought 5 Yards of mulch. It was delivered within a hour. I am well pleased with this company. I've been dealing with Landscape Direct for many years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Jeff B.
04/2014
5.0
landscaping, lawn service
 + 0 more
We deal with them constantly and they are great people.
Description of Work: Landscape Direct comes here weekly to cut our grass, plow our snow and do our landscaping. They also do bush trimming, mulching, sprinkler repair and they do anything outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jeanne N.
04/2014
1.0
lawn service
 + -1 more
called a week ago to have them do a quote, the guy said only Myron can do that took my name and number. A week went by and no phone call. Called Monday 4/21 spoke to a lady who said Myron is very busy. And I said does that mean you do or do not want more business.....she said he would call Monday night. Its Wednesday no Mryon. This place it too busy too handle business don't call them
Description of Work: called a week ago to have them do a quote, the guy said only Myron can do that took my name and number. A week went by and no phone call. Called Monday 4/21 spoke to a lady who said Myron is very busy. And I said does that mean you do or do not want more business.....she said he would call Monday night. Its Wednesday no Mryon. This place it too busy too handle business don't call them.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Ellen P.
07/2012
5.0
landscaping, lawn service
 + 0 more
I pay by the year and I get a 10% discount, so it is well worth it to me. They are wonderful. They take great care to make sure your property looks beautiful.
Description of Work: Landscape Direct cuts my lawn, trims my bushes, plows my snow, and re-grasses the dog pen.
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Service Categories
Lawn and Yard Work,
Landscaping
FAQ
LANDSCAPE DIRECT is currently rated 3.5 overall out of 5.
No, LANDSCAPE DIRECT does not offer free project estimates.
No, LANDSCAPE DIRECT does not offer eco-friendly accreditations.
No, LANDSCAPE DIRECT does not offer a senior discount.
No, LANDSCAPE DIRECT does not offer emergency services.