HI-TECH PEST CONTROL

I called the company while I was out of town but my kids were home and they are in their twenties. I explained that right before I left I realized we had bed bugs and that they needed to be dealt with asap as my daughter is is majorly afraid of bugs and has been having a very bad reaction that we had thought were hives. Instead of easily answering my questions about cost, the procedure and how many visits he went on and on comparing his business to Orkin. I told him I am not asking him to compare himself to another company just answer the questions directly. I finally got him to say that he could inspect that day and call me back, it should be taken care of in one spraying and he would give me a cost once he inspected. He went on and on again about his six month warranty and how Orkin only gives 1 month. After he inspected he called back and told me $825 and could do it the next day and again it would be taken care of in one spraying but that they always come back about 2 weeks later to inspect again just to make sure they are gone. I set it up with him for the next day and my kids spent all day and night up washing clothes and getting everything picked up off the floor like he said. The kids let me know he had sprayed and all seemed well.  I got home a few days later and my daughter was looking better. Then I noticed  a day or two later that she had fresh bites. I called the company and the owner swore he had told me it would take two applications and he wasn't  coming back until the 2 weeks mark because they might still die off from the application he had done a week before. I was very upset. Not only did he not kill them in the one application he swore would do it but he told me I was lying. He had told my kids the same thing. I was also so mad that he would let us be bit up again for another week until he would come again. Not only that but he blamed it on my daughter saying she wasn't clean enough and it was too hard to get behind her bed (a loft bed). He refused to come out for that next week. We waited in a bug infested home for a week until he came back at the 2 week mark. He sprayed and left and left no paperwork. When I called and talked to his girl who only takes messages he never called back and never sent paperwork. I pray we never have to call him back because he will not come 6 month warranty or not, he will never come back. He took the money and ran and tried to make it all our fault on his way out. This guy is a total scam artist and will say anything to get your business but once he has your money he never wants to hear from you again and will berate you for wasting his time which is way too precious to spend on you as he has new clients waiting on the other line. BEWARE.