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Buff Whelan Chevrolet
Air Ducts & Vents Cleaning Service, Commercial Air Ducts & Vents Cleaning, Commercial Ducts & Vents Cleaning,
About us
#1 Chevrolet Dealership in Michigan since 2001, because here our customers are #1! Service Department: Monday & Thursday 7:00 AM - 8:30 PM; Tuesday, Wednesday, Friday 7:00 AM - 5:30 PM Body Shop: Monday - Friday 7:00 AM - 6:00 PM
Business highlights
55 years of experience
Services we offer
New Chevrolet cars, trucks & SUVs; a full Service Center staffed with Chevy Certified Service Technicians servicing Chevrolets as well as many other makes and models; Body Shop & Parts Department., trucks & SUVs; a wide variety of Pre-Owned and Certified Pre-Owned cars
Accepted Payment Methods
- CreditCard
Reviews
4.816 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 13% | ||
| 6% | ||
| 0% | ||
| 0% |
Showing 1-16 of 16 reviews
Diane K.
Jul 2018
Good service!
Response from Buff Whelan Chevrolet
"Thank you for the kind words and for your business, [Member Name Removed]! Please let us know if we can be of further assistance to you. Enjoy your new Chevy and drive safe!"
Keith M.
Aug 2017
I've got a guy there who knows what I want, and I get a new lease car every two years and it takes about fifteen minutes. What I did was, must have been 10 years ago, I got all the ads out of the Sunday newspaper for cars and basically emailed all the dealers and said "What's the deal?" This guy Jeff called from Buff Whelan came back to me with very quickly, very straight forward deal and I've used him ever since. They're 30 miles away, and I drive by 5 dealers to get there. These guys know how to move the metal. They make their profit on the volume they do. I think they are the biggest dealer in the country in terms of how many cars they sell.
Response from Buff Whelan Chevrolet
"Thank you for the great review! Please let us know if we can be of assistance at all in the future!"
Shelly S.
Jun 2017
...
Response from Buff Whelan Chevrolet
"Thank you for the review, [Member Name Removed]! We look forward to working with you again! : )"
James R.
May 2017
My experience with them is excellent. I give them the highest grade. I did price comparison and it was comparable to other places.
Response from Buff Whelan Chevrolet
"Thank you for taking the time to review us, [Member Name Removed]! We are so grateful for your kind words and look forward to working with you again! : )"
Debra B.
Oct 2016
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Response from Buff Whelan Chevrolet
"Thank you for the great review! We're thrilled to hear that you recommend visiting us again, and we hope we get a chance to work with you again soon!"
Debra B.
Oct 2016
It took them about an hour.
Response from Buff Whelan Chevrolet
"Thank you for the great review! We're thrilled to hear that you recommend visiting us again, and we hope we get a chance to work with you again soon!"
Tim W.
Oct 2016
I bought it at 3000 miles.
Response from Buff Whelan Chevrolet
"Thank you for your review, we are so excited to hear that you recommend us for service again! We look forward to working with you again soon!"
Tim W.
Oct 2016
They were good, excellent and they took care of me.
Response from Buff Whelan Chevrolet
"Thank you for the review and compliments, we are so glad to hear you enjoyed our service and that we were able to take such great care of you. We look forward to working with you again!"
Denise S.
Jul 2016
We've always been pleased. Our salesman is always very nice and knows our whole family.
Response from Buff Whelan Chevrolet
"Thank you for the kind words! We love how our team members become part of the family, we look forward to working with you again!"
Joseph K.
Apr 2016
unknown
Response from Buff Whelan Chevrolet
"Thank you for your recommendation and review! We are thrilled to hear that you are very satisfied with us and enjoyed our staff during your visit here. We look forward to working with you again!"
Anthony D.
Mar 2016
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Response from Buff Whelan Chevrolet
"Thank you for taking the time to send us a review, we look forward to working with you again!"
Ralph S.
Jun 2015
My husband has been very pleased with the work that they do. The car is under warranty. Everything is done promptly. He never has to wait too long when they are doing the work.
Response from Buff Whelan Chevrolet
"Thank you for taking the time to send us your kind words and recommendation! We're thrilled to hear we were able to take care of you in an appropriate amount of time, we look forward to working with you and your husband again!"
M C.
Sep 2013
drove into Buff Whelan's service area; described the problem; they provided a rental car;they called with the diagnosis; provided the service called when the car was ready -- all in one day.
Response from Buff Whelan Chevrolet
"Thank you for taking the time to send us your feedback and recommendation! We're so glad to hear that we were able to get you taken care of, we look forward to working with you again!"
Eileen W.
Sep 2013
Battery was checked, I was given the results of battery life and provided with the cost of a new battery which I decided to purchase. They were finished with all service in shorter time than promised. The waiting area is comfortable with coffee and tea. An employee came in to see if anyone needed anything and if we were comfortable.
Response from Buff Whelan Chevrolet
"Thank you for taking the time to share your experience with us, we're thrilled to hear you enjoyed your time with us while you were here and that we were able to get you taken care of quickly and efficiently. We hop we get to see you again soon!"
Pat E.
Feb 2013
The staff is friendly and knowledgeable.
Response from Buff Whelan Chevrolet
"Thank you for taking the time to send us your kind words and recommendation. We love to hear that you enjoyed our friendly team and that they were able to get all of your questions answered. We look forward to working with you again in the future!"
PATRICIA W.
Sep 2009
The appointment did not go well. I was charged for .5 hours of labor, which was 52.00. The service rate is excessive at 104.00 per hour. I waited one hour and 45 minutes for the car even with an appointment. Nicole in the service department is not a good person to work. At the end of the appointment Buff Whelan had a service reminder. I told the service people that I thought that work had been done. I inquired about the computerizing of records which normally is done. Nicole said there were no previous records available. I produced the hard copy of the service record which was dated just 9 months before. There people are not very honest and be sure and take any hard copies with you if you decide to book into the service department at Buff Whelan. Not a good day for me
Response from Buff Whelan Chevrolet
"We are very sorry to hear how unsatisfied you were with your visit to us, and we would like to speak with you further so we can better understand what happened. Our General Manager, Jack Bos would like to investigate your situation, please give him a call at 586.274.0302 so he can look into the matter. We look forward to speaking with you and hope to have the opportunity to earn your business again, thank you."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Buff Whelan Chevrolet is currently rated 4.8 overall out of 5.
Buff Whelan Chevrolet accepts the following forms of payment: CreditCard
No, Buff Whelan Chevrolet does not offer free project estimates.
No, Buff Whelan Chevrolet does not offer eco-friendly accreditations.
No, Buff Whelan Chevrolet does not offer a senior discount.
No, Buff Whelan Chevrolet does not offer emergency services.
No, Buff Whelan Chevrolet does not offer warranties.