APEX RESTORATION

Subcontractor hired by Apex to do re-build was not qualified. Electrical, carpentry, painting and plumbing all had to be redone. Damage was done to other parts of the home and appliances during the job and not repaired or replaced. Apex reps did not return phone calls. Job took 6 months, just thinking about the story from start to finish wears me out.

MY HUSBAND AND I WERE VERY UNSATISFIED WITH THE WORK. THE PATCHING WAS NOT SEAMLESS, AND THE PAINTING WAS STREAKY. AFTER 5 MONTHS AND SOME HEAVY RAIN, THE EXACT SAME WATER DAMAGE OCCURRED. APEX SAID THEY DID NOT GUARANTEE THE WORK, AND EVEN SAID WE OWED THEM $295 FOR THE CAULKED GUTTER (WHICH WE AND OUR INSURANCE CO. HAD NEVER RECEIVED A BILL FOR). THEY ALSO SENT A LETTER SAYING THEY WERE CONTACTING A LAWYER IN 7 DAYS IF WE DID NOT PAY. THEY DID SEND A NICE GUY OUT TO REVIEW THE DAMAGE. HE ACTUALLY GOT ON THE ROOF AND TOOK PICTURES, WHICH IS SOMETHING THEY DIDN'T DO THE FIRST TIME. HE CAME UP WITH A DIFFERENT AREA WHERE THE WATER MAY HAVE COME FROM AND THE CONCLUSION WAS THAT WE COULD MAKE ANOTHER INSURANCE CLAIM AND HIRE THEM AGAIN TO FIX THE SAME PROBLEM. (EVENTUALLY THEY DID AGREE TO REMOVE THE ''OUTSTANDING'' BALANCE FOR THE GUTTER WORK). SO NOW WE ARE LOOKING AT ANOTHER $500 DEDUCTIBLE, AND 5 MONTHS OF WATER LEAKING INTO THE HOUSE, WHICH MOST LIKELY CAUSED EVEN MORE DAMAG