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Mitch The Plumber

Plumbing, Drain Cleaning, Water Heaters,

About us

For 30 years Mitch The Plumber has provided residential plumbing & commercial plumbing services to Ann Arbor, Saline, Ypsilanti, and the rest of Washtenaw County. Mitch The Plumber employs a staff of experienced, licensed, and insured plumbers to solve any plumbing issue. We can handle all plumbing jobs no matter how big or how small. Our goal is to provide same day service for any plumbing issue at home or at the business. Mitch The Plumber is proud to be a locally owned & operated plumbing business serving all of Washtenaw County since 1979. We stress customer service and know customer retention and referrals come only by providing outstanding service at competitive prices. LICENSE #8377.

Business highlights

46 years of trusted experience

Services we offer

Plumbing, Hot Water Heaters, Garbage Disposals, Faucets, Toilets

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
4%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 119 reviews

Penelope M.
02/2021
5.0
plumbing
  + -1 more
Water leaks were contained and I received a referral to 800waterdamage who removed damaged items in basement and a damaged shelf was removed from beneath the kitchen sink.
Description of Work: Faucet replaced and water line to refrigerator replaced.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$509

Jennifer M.
11/2020
1.0
plumbing, drain cleaning
  + 0 more
Absolutely terrible. I was absolutely disgusted with the "service" provided by your company. The level of sexism, was extreme. This was one of two times I've actually been treated as such. Clearly, we did not go with your company. On top of all that, I was given a false arrival time. When I called back I was told there was only one emergency appointment for the day, which would have been mine since she scheduled me for the same day, within an hour and a half. I was told it would be an hour, and she would personally call me 20 minutes prior to arrival. That never happened. Not impressed, clearly. Going with an an actual nationally well known company with customer satisfaction. Do better.
Description of Work: Leaking bathroom pipes

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Mitch The Plumber
[Member Name Removed], we always strive to do our best for all of our customers so we’re extremely disappointed to hear that we have let you down. We tried our best to get to your emergency call as quickly as we could once our schedule permitted. Once we saw that this was for a service that we do not provide we offered a recommendation for a company that we thought would still be able to help you that day. We are sorry we let you down.

Seth B.
08/2020
5.0
plumbing
  + -1 more
The guys that showed up to make the repair of our wet bar sink were very kind and professional. They quickly diagnosed the problem and made a speedy repair. They were in and out in maybe 30 min, all while being respectful of COVID and wearing masks. Would hire again tomorrow!
Description of Work: Leaky wet bar sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Dennis W.
08/2020
5.0
plumbing
  + -1 more
Very well. Knowledgeable and professional plumber. They kept us advised as the service progressed. A part was needed, but because of the age, the plumber didn't have one on-hand. They were able to get one quickly and the job was successfully completed in no time. Highly recommend
Description of Work: Rebuild shower valve cartridge / re-caulk spout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Becky S.
06/2020
5.0
electrician, plumbing
  + 0 more
All problems solved!! The gentlemen that came were courteous and professional. Everything was fixed in a timely fashion, they were careful about clean up and wore masks and gloves (Covid).
Description of Work: Leaking pipes and hot water heaters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve K.
02/2020
5.0
plumbing, wells
  + 0 more
My well take failed and I called Mitch to help. He had two guys over the same day. They were able to quote me a fixed price and get the installation done all in the same day. Everything works perfectly. Mitch came at the end to check everything out. I highly recommend this company.
Description of Work: Replaced the well water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,375

Eric Q.
11/2019
5.0
plumbing
  + -1 more
They did an excellent job. Would definitely use them again.
Description of Work: Replacing a kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

robert B.
11/2019
4.0
plumbing
  + -1 more
Well, Except, I assumed he would replace the non working fixtures with those of the same finish. We had brushed nickel in there but he replaced them with shiny chrome. So, make sure you are clear before the plumber goes out to purchase supplies. Also, the charge for supplies was quite a bit higher than if we had purchased them ourselves.
Description of Work: Tub faucet replaced

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Mitch The Plumber
Hello, Thank you for your review! We apologize for the mix up with the finishes. We would be happy to switch out the incorrect fixtures with replacements in the proper finish for you. Give the office a call at 734-995-5063 and they can assist with setting that up. To ensure the best quality of our work, we use the materials that we feel meet our standards and are the right match for your job. This might account for the price difference you mentioned. We appreciate your business and your feedback. Please let us know if there is anything else we can assist you with and thank you for choosing Mitch the Plumber!

Joan R.
04/2019
5.0
plumbing, wells
  + 0 more
I felt fortunate that I was able to find a plumber that would fix (replace) my sump pump the same day as the problem happened. I couldn't leave town before the sump pump was fixed since I didn't want the basement to get water in it. Excellent help from Mitch the Plumber repairman!
Description of Work: My sump pump stopped working in early morning. I didn't know what I was going to do since I was leaving town. After a few phone calls, I found Mitch the Plumber would be able to come out the same day!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom L.
08/2018
5.0
plumbing, water heater repair
  + 0 more
GREAT! They could come out the same day, which others could not. Once here, the promptly diagnosed the problem, and replaced the water heater within a couple of hours. As a bonus, I'd had some other minor plumbing matters for some time. Those were addressed very rapidly and professionally. An additional plus - their rates were very competitive. I had not used this company before, but highly recommend them. I have now found my go-to plumber!
Description of Work: I had a leaking water heater, and some water on the floor that might have been from another source.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

gayle S.
01/2018
5.0
plumbing
  + -1 more
Came right on time and did the work quickly and correctly.
Description of Work: Toilet leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gayle S.
10/2017
5.0
plumbing
  + -1 more
Little problem getting here, but after that everything went well. Very nice plumber who was quick and did a great job and cleaned up after himself.
Description of Work: Needed the guts to my toilet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Karen N.
10/2017
5.0
plumbing
  + -1 more
We first called for hot water tank issue. We have now used Mitch 3x. All the work has been good and fairly priced. We actually met Mitch. Nice guy, but all the plumbers who have come to our house have been good. Highly recommend.
Description of Work: First a Hot water heater leak. Then a garbage disposal and new back facet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristyn S.
09/2017
5.0
plumbing
  + -1 more
Problem solved, including advice for equipment that would improve my kitchen faucet functionality.
Description of Work: Kitchen sink was gurgling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
07/2017
5.0
plumbing
  + -1 more
It went well, they've done work for us a number of times and it's always gone well. They have fair rates and do a good job.
Description of Work: Water heater repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James P.
07/2017
5.0
plumbing
  + -1 more
Very well. I had bought a fancy, Euro faucet from Costco and the plumber recommended that I not use it due to difficulty of getting parts down the road. I had him pick me up a plumber's grade faucet which looks just as good. Great advice from him.
Description of Work: Replace a bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$348

Cyndy R.
06/2017
1.0
plumbing, water heater repair
  + 0 more
At first, I thought all was fine. Now I have found out that there was never a permit 'pulled' for the water heater installation, and that the work is not up to code. Because this is a rental property, it is subject to inspection every 2 years. This is how I found out. My son has tried for months to get this fixed. They came out once, said, oh, I need to get some parts to get it up to code and I will be back after the holiday to fix it and then will get the permit. The holiday was Memorial Day. It is now June 22. I have sent a work request via their website, talked to the receptionist who told me she sent a message 'just then', and sent a message here on Angie's List before I wrote this review. No response what so ever. Because of this, I am now facing a violation with the city and will have to go to court and cannot get a rental certification for the house my son lives in, not to mention possible danger from not meeting code. I have 4 days to get this resolved, or my court date will be set. (I live in NM and the house is in MI. Travel is not cheap, plus I will miss work) I picked this company because of the Angie's list rating, but this is purely unprofessional, bad practice, and quite possibly dangerous.
Description of Work: I needed an old water heater replaced in a residential rental property.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$950

Aleta L.
06/2017
5.0
plumbing
  + -1 more
Mitch, his son Alex, Mike and Kevin were all very nice and did a great job. Straightforward and honest. They came on days that they said they would. Everything was completed in a week. A job well done. I would use them again and refer to friends. Thank You
Description of Work: Changed a toilet with pump system to standard toilet in basement. Broke concrete and tied the shower, sink and toilet plumbing to sewage PVC under basement floor. Poured concrete, put in new toilet. Put in a new vanity on the main floor and replaced 2 outdoor spigots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie S.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
The problem was completed fixed in a short time. The bathroom was left clean. The plumber was nice and professional.
Description of Work: My shower was very slow draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bob B.
04/2017
5.0
plumbing
  + -1 more
We are very pleased with his work. He has replaced faucets, laundry trays, toilets, toilet parts, gas piping. Prices ranged from $150 to $1000 depending on the extent of the job. Since we work with several contractors, we can say the Mitch gives the best bang for the buck for plumbing jobs.
Description of Work: We have had Mitch do a number of plumbing jobs for rental properties we manage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blake L.
10/2016
2.0
plumbing, drain cleaning
  + 0 more
Mitch called me back a day later. Said about $120 to snake the utility sink. Sends some other guy out, took 2 hours, broke some pipes, chatted with my wife for 30 minutes about not putting food into the garbage disposal. Charged like 3x the estimate, oh you have a Angies List coupon, let me jack up the price a little more to make up the difference. Next day, sink clogged up again. Mitch says he'll "look into it" regarding the bill. I would look elsewhere, these are just your standard price gouging plumbers who seemingly took advantage of fact only my wife was home and didn't even get the job done properly. You can do better.
Description of Work: Utility sink clogged.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Pedram N.
08/2016
1.0
plumbing
  + -1 more
Goo luck with having him show up or return your call.
Description of Work: Fixing the footing drainage.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Cheryl C.
08/2016
5.0
plumbing
  + -1 more
When I first moved in I had to have all the valves replaced. They installed a couple of faucets and they fixed my tub. A couple of years later they installed new toilets for me. They came out and fixed some things with the dishwasher.
Description of Work: I have used Mitch the Plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caroline G.
07/2016
5.0
plumbing
  + -1 more
Excellent and Cheap - a great deal! Everyone else quoted me at $200 or more
Description of Work: They augured in the bathroom upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mike M.
07/2016
5.0
plumbing
  + -1 more
They were on time and did a good job. Cheaper than our old plumber too!
Description of Work: Fixed our pump and pumped water out of our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

13740 Ridgewood, Plymouth, MI 48170

http://www.mitchtheplumber.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
8​2​2​4​7​9​9
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps

FAQ

Mitch The Plumber is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mitch The Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mitch The Plumber offers free project estimates.
No, Mitch The Plumber does not offer eco-friendly accreditations.
No, Mitch The Plumber does not offer a senior discount.
No, Mitch The Plumber does not offer emergency services.
No, Mitch The Plumber does not offer warranties.
Mitch The Plumber offers the following services: Plumbing, Hot Water Heaters, Garbage Disposals, Faucets, Toilets

Contact information

13740 Ridgewood, Plymouth, MI 48170

http://www.mitchtheplumber.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM