About us
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.539 Reviews
Showing 26-39 of 39 reviews
Matthew A.
08/2017
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
$300
Janet J.
07/2017
heating & air conditioning/hvac
+ -1 more.
Description of Work: .
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Jacob L.
04/2017
heating & air conditioning/hvac
+ -1 moreVery well. No problems.
Description of Work: Replaced furnace
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Yes, I recommend this pro
andrea C.
01/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: New a/c ad furnace
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Yes, I recommend this pro
$9,000
Charles H.
10/2015
heating & air conditioning/hvac
+ -1 moreunknown
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Yes, I recommend this pro
$6,500
Beth S.
08/2015
air duct cleaning, heating & air conditioning/hvac
+ 0 moreunknown
Description of Work: We had an excellent experience with Oakley heating and cooling. We had a new high efficiency furnace and air conditioner installed. We were able to get two rebates and the price was a lot better than the other two bids I got.
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Yes, I recommend this pro
$5,500
Jill W.
06/2012
water heater repair
+ -1 moreIt was probably a typical job. I was pleased with their service. The contact person Mark works real well with his office manager, so that I can get answers pretty quickly to my questions as I was deciding what to do. I was kind of happy with the main product that they used and they did a nice job. The installation was good and they kept to their appointments. They had a reasonable cost. The water heater is working and so that’s kind of a big thing. I will use them again in the future if I need to.
Description of Work: I used Oakley Heating and Cooling for my water heater replacement.
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Yes, I recommend this pro
$780
Response from Oakley Heating and Cooling
Mark B.
12/2011
heating & air conditioning/hvac
+ -1 moreI would definitely recommend them. They treated us very well and did very high quality of work.
Description of Work: Oakley Heating and Cooling installed a new furnace.
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Yes, I recommend this pro
$3,500
Renee W.
11/2011
heating & air conditioning/hvac
+ -1 moreHe comes every fall to check the furnace and clean it else it voids the warranty on the furnace. He has also done the central air unit outside and cleaned that. I am not real happy with them. It seemed that there were several things like when he came he just wasn’t very thorough with his job. I sort of felt like I was compelled to have to use him because I think he is one of the few people authorized to handle that furnace. I am not terribly happy with him. This time when he came, he actually charged me more than what they had told me in the email. I think it was because he had to add some Freon to the central air unit outside. He normally charges about $100 to clean the furnace. He is not easy to get a hold of and I thought that his work was kind of a little bit sloppy. Once you can get him to come, he is punctual. He is a nice guy. If I had the option to go to somebody else, then I would probably look for someone else. He is fine for cleaning the furnace but for installing the furnace I probably wouldn’t use him again.
Description of Work: Oakley Heating and Cooling installed our new furnace about two years ago. He came in the middle of this October for the regular checkup and cleaning.
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Yes, I recommend this pro
$2,800
Response from Oakley Heating and Cooling
Alan R.
11/2011
heating & air conditioning/hvac
+ -1 moreMark was on time and efficient. Th charge included a filter. Mark solved a long term hot water heater problem not solved by 2 previous companies.
Description of Work: Scheduled maintenance to furnace advisors; ventilation objection of our circulation programs. Complimentary service to air conditioner.
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Yes, I recommend this pro
$110
Barbara A C.
11/2011
heating & air conditioning/hvac
+ -1 moreGreat - on time, efficient, only took atleast 1 hr.
Description of Work: Winter check-up furnace.
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Yes, I recommend this pro
$70
Janet J.
08/2011
heating & air conditioning/hvac
+ -1 moreMy biggest problem with Oakley is that they are a one man show ( his wife Kim runs the office). If you need service (like several times this summer when the AC would not work on 90+ degree days) be prepared to wait. There is no service on nights or weekends. One time I called and got absolutely no response so I sent and email. I got a reply saying they were on vacation and would be back next week. I called Rheem and was told that I could have any dealer service my unit. I am definately switching.
Description of Work: We purchased a 30 year old home. The furnace and AC were original and needed to be replaced. We got several bids and settled on Oakley based on price and the availability of the equipment. We selected the Rheem 97% furnace and the prestige AC unit. I had felt that I wanted the 105,000 BTU Furnace since it closely matched the unit originally installed in the house, but I let Mark talk me into the 90,000 BTU unit. I wish I had stuck to my guns, it takes quite a while for the house to heat up.
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$7,100
Response from Oakley Heating and Cooling
Sukhee R.
11/2010
heating & air conditioning/hvac
+ -1 moreWe needed to replace a 17 yr old Carrier furnace/air purifier/humidifier. We're first time home owners, we don't really know much about furnace, and we were very nervous about selecting the right system and the right installer to do the job. We chose Rheem based on favorable reviews & recommendations, and got Oakley's phone number off the Rheem website. Then Mark from Oakley came out and gave us a great estimate (by not including anything we don't really need), beating out the competition by a wide margin. Though we liked Mark and the price, we still hesitated because of the highly unfavorable review of Oakley right here on Angie's list (despite the fact that they have a lot of positive reviews elsewhere.) There are always two sides to a story and we don't know the full story behind that negative review, but our personal experience with Oakley has been nothing less than stellar in every respect--price & quality of install, professionalism, service, dependability. The furnace is working great and keeping us warm. We're very happy that we took the chance with Oakley and found a company we can trust.
Description of Work: Replaced old furnace, air purifier, and humidifier.
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Yes, I recommend this pro
$4,150
Craig & Jenene N.
01/2009
heating & air conditioning/hvac
+ -1 moreThroughout the process there was poor workmanship with no follow-up or supervision from Mark Oakley. He would show up at the job site for the first 5 minutes and would leave as quickly as possible. We have had to pay out additional funds for our exterior stone, flooring that needed to be replaced, damaged solid wood doors and drywall repairs along with our time and frustration. We have a large home with 4 separate zones and I feel that Oakley was not competent to complete this complex job and did not have trained staff to do this type of work. We have contacted the Rheem Corporate Office to see if they can assist in this manner. Hopefully they will be willing to stand by their products and leverage with the contractors who are advertised on their website.
Description of Work: Oakley was contracted to install a complete HVAC system in our new home we were building. We met with them prior to construction and expressed our concerns about workmanship and our requests. We purchased a Rheem Prestige Furnace, Rheem Prestige 16 seer A/C System and Aprilaire Electronic Humidifier. Issues arose from the beginning with vents cut and placed in exterior of home incorrectly. This led to costly repairs and delays. In addition the furnace was not installed correctly and 2 dead birds gained access to the furnace motor and shut the entire system down. Lastly, the Aprilaire Humidifier was originally not wired and did not function for 2 months. It was then determined that although the humidifier was wired, the hole in the furnace had never been cut out allowing the humidity to get into the system. Consequently, extensive and permanent damage was incurred in the solid wood doors throughout the house and vaulted ceilings in the master bedroom. Multiple other issues arose such as the toe-kick vent being placed incorrectly under the cabinets that required some of the floor boards to be replaced after the fact. The floor is now not even in that area. In addition the dryer vent in the laundry room was not placed at floor level and did caused the dryer to stick out 8 from where it should have been placed. We had to pay our carpenter to cut out the drywall and move the vent to the correct location. Oakley was slow to respond during the building process and did not conduct themselves in a professional manner. After they had received payment it was difficult to get them to return phone calls and to respond to service calls. We were lied to on multiple occasions and provided false information.
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$23,000
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Contact information
7538 Currie Rd, Northville, MI 48168
www.oakleyheating.comService hours
Sunday:
8:00 AM - 8:00 PMMonday:
7:00 AM - 8:00 PMTuesday:
7:00 AM - 8:00 PMWednesday:
7:00 AM - 8:00 PMThursday:
7:00 AM - 8:00 PMFriday:
7:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters
FAQ
Oakley Heating and Cooling is currently rated 4.5 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Oakley Heating and Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Oakley Heating and Cooling offers free project estimates.
Yes, Oakley Heating and Cooling offers eco-friendly accreditations.
No, Oakley Heating and Cooling does not offer a senior discount.
Yes, Oakley Heating and Cooling offers emergency services.
Yes, Oakley Heating and Cooling offers warranties.
Oakley Heating and Cooling offers the following services: Gas propane forced air furnaces, air conditioning, heat pumps, custom duct work and design, humidifiers, tankless hot water systems, hot water tanks, zoning, city inspections, trouble shoot hard to heat cool homes, city certification, j manual-heat load calculations, furnace and a/c cleaning, air cleaners, repair & installation.
We no longer provide Duct Cleaning services.
Contact information
7538 Currie Rd, Northville, MI 48168
www.oakleyheating.comService hours
Sunday:
8:00 AM - 8:00 PMMonday:
7:00 AM - 8:00 PMTuesday:
7:00 AM - 8:00 PMWednesday:
7:00 AM - 8:00 PMThursday:
7:00 AM - 8:00 PMFriday:
7:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PM