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MIDWEST CARPET CLEANING

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

Service over 450 apartment complexes, have 28 years of experience in the carpet cleaning business

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

carpet and upholstery cleaning for homes, cars, boats and rv's. Water extractions

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.7
value
4.3
professionalism
3.7
responsiveness
4.7
punctuality
4.7
Showing 1-4 of 4 reviews

Kimberly S.
02/2016
5.0
carpet cleaners, carpet installation
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$160

Robert R.
10/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 4 rooms and stairs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$117.95

Craig Z.
07/2015
5.0
carpet cleaners
  + -1 more
I have been using Midwest Carpet Cleaning for years at my home and place of business. They are always on time and do an awesome job.
Description of Work: Basement Carpets Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.99

Kathleen M.
06/2012
1.0
carpet cleaners
  + -1 more
They started out well.Then the more experianced young man that was cleaning the carpet,seemed be be in a hurry.When he got over by the doorwall,he hit my Grandfather clock,that is a special edition of the Statue of Liberty,bought in 1986.One of the weights came crashing down,knocking out part of the bottom of the cabinet and breaking the ends of the weight.He did apologize. I've had carpeting replaced,cleaned over the twenty five years,and everyone has been os careful not to get close to the clock.It is mahogny and cherry wood,so water and steam has left water marks also.A gentlemen came out took pictures.What turned out to be a simple cleaning,became an expensive and sad experiance.
Description of Work: The two young men came out to clean my living room carpeting , stairs and hallway.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$75

Response from MIDWEST CARPET CLEANING
Here at Midwest, we care about all our customers and take pride in providing quality customer service to each and every customer. We have provided quality work to our customers for over 27 years. Several attempts were made to contact the customer. As soon as we found out about the incident, we sent a regional manager to the home. At that time, our manager recommended two reputable clock repair companies for estimates. We followed up the manager's visit by leaving messages on the customer's home phone as well as sending a certified letter. No response was received from any of the correspondence. In all fairness, we should have had an opportunity to rectify the situation prior to posting negative comments on Angie's List. It saddens us deeply to have a dissatisfied customer. Our customer's are our most valuable asset and the foundation of our success.

    Contact information

    PO Box 51155, Livonia, MI 48151

    www.midwestcarpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Carpet Sales and Installation,
    Oriental Rug Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Ceramic Tile

    FAQ

    MIDWEST CARPET CLEANING is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    MIDWEST CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, MIDWEST CARPET CLEANING does not offer free project estimates.
    No, MIDWEST CARPET CLEANING does not offer eco-friendly accreditations.
    No, MIDWEST CARPET CLEANING does not offer a senior discount.
    Yes, MIDWEST CARPET CLEANING offers emergency services.
    No, MIDWEST CARPET CLEANING does not offer warranties.
    MIDWEST CARPET CLEANING offers the following services: carpet and upholstery cleaning for homes, cars, boats and rv's. Water extractions

    Contact information

    PO Box 51155, Livonia, MI 48151

    www.midwestcarpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed