Functional Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Your Trusted Flooring Experts Functional Floors is dedicated to providing top-notch flooring solutions that enhance the beauty and functionality of your home. As the #1 flooring company in Southeast Michigan, we offer a wide range of flooring options, including hardwood, vinyl, and laminate, expertly installed to meet your specific needs. With years of experience and a commitment to excellence, our team of skilled professionals ensures your flooring project is completed to the highest standards, delivering both quality and satisfaction.

Business highlights

21 years of trusted experience
Family Owned & Operated

Services we offer

Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!

Services we don't offer

Carpet, laminate, tile

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.7505 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 505 reviews

Jim K.
05/2022
5.0
ceramic tile
  + -1 more
The process was great from start (quote) to finish. We had challenging floors with 4 different wood types. Chris did a wonderful job sanding, staining and finishing. He was super professional, communicated well, was punctual, clean, and open to collaborating options. We had pine and fur that needed a conditioner which ultimately matched very well with our two different oaks. We needed to be out of town for part of the process and it went great with daily status and pictures provided, it was nice to know we could trust someone to come in and do the work.
Description of Work: Our whole first floor and stairs wood floors were sanded, stained and finished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for the great review! I will share your compliments with the crew! We appreciate your support!

Andrew F.
04/2022
5.0
hardwood floor
  + -1 more
Fantastic work. Restored old hardwood floors and brought them back to life. Would hire again if i need hardwood work done. Loved how their technology let you visualize how a finish would look before they even did any work.
Description of Work: Hardwood Floor Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Functional Floors
Thank you so much for your business! I also appreciate the compliment about our visualizer!

Susan C.
03/2022
5.0
ceramic tile, hardwood floor
  + 0 more
Very happy with this company. We had about 500 sq feet of hardwood floors that were in dire need of refinishing. Estimator came quickly and on time. Quote received same day and was very reasonable. Scheduling for the job was less than 2 weeks out. Crew was punctual, courteous and skilled. We had some questionable black marks on the wood floor that the crew were able to remove saving us money by avoiding stain or board replacement. Overall, we’re very happy with this company and would definitely hire them again!
Description of Work: Hardwood flooring refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Functional Floors
Thank you for the great review! We appreciate your support!

Tom A.
03/2022
5.0
flooring contractor
  + -1 more
I had my entire kitchen and atrium floors done. The crew did a great job and everything was done in two days. No issues, the crew cleaned up afterwards, they were very professional and kept me informed as far as the status. I would definitely hire them again
Description of Work: Kitchen and atrium floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Functional Floors
Thank you for supporting our business! We really appreciate you!

Richard P.
03/2022
5.0
ceramic tile, hardwood floor
  + 0 more
Everything was done as they told us. Always on time, And very professional. Always cleaned up at the end of each day. We will contact them again to have work done.
Description of Work: Floors refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for the great review! We look forward to working with you again on the next project!

Shirley R.
02/2022
5.0
flooring contractor
  + -1 more
They did a great job. There were several delays in my scheduling needs due to changes in the entire project due to lack of availability of matching cabinetry. Functional Floors worked with me and kept any delays to a minimum. The drew were efficient, pleasant and very good about cleaning up as they proceeded.
Description of Work: Replaced flooring after water damage in partof the main floor. This required integrating new and existing flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you! We are glad to help! Thanks for your support!

James L.
02/2022
5.0
hardwood floor
  + -1 more
The Crew was great, came in, conscientious, and professional. Everyone I spoke with, or communicated via email with was great. Answered my questions, made sure I understood the what to expect or what was required.
Description of Work: Refinish Wood flors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Functional Floors
Thank you for your support! We appreciate your business!

Kathy R.
02/2022
5.0
hardwood floor
  + -1 more
The crew was prompt and professional, and crew leader Jesus answered questions quickly. Our house originally was carpeted throughout and when we pulled it up, we discovered several stains left by the previous owner's dog. We knew some of the stains were so heavy there was a chance they couldn't be sanded all the way out and that some boards would have to be replaced. As it turns out, the crew only needed to replace 3 boards (we were expecting more). They even finished the whole job in less time than originally planned for. We could not be happier with the way our floors turned out - they are absolutely beautiful. We would hire Functional Floors again in a heartbeat and 100% recommend them to anyone needing their floors refinished.
Description of Work: Refinish wood floors in living room, hall, and office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Functional Floors
Thank you for your great review and for your support! The before and after pictures are very much appreciated!

Stefania R.
01/2022
5.0
hardwood floor
  + -1 more
I cannot recommend Functional Floors enough. I was able to get someone out and a quote within a week of calling. Howard did the refinishing all by myself and I could not be more in love with my floors. He answered any and all questions I had and was very responsive. I had two bedrooms, a hallway, and a staircase done in a week.
Description of Work: Hardwood Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Functional Floors
Thank you for the great review and for the pictures of your newly refinished floor! We appreciate your business!

Ron M.
01/2022
5.0
ceramic tile, hardwood floor
  + 0 more
Very professional, on time, responsive and absolutely no issues.
Description of Work: Refinished Hardwood Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Functional Floors
Thank you! We appreciate the opportunity to work for you!

Paul A.
01/2022
5.0
ceramic tile
  + -1 more
Overall the floor resurfacing and staining went along schedule. The crew which was scheduled to perform the service was very responsiveness and did an excellent job. I would recommend to my friends and family.
Description of Work: Resurfacing and staining wood floors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Functional Floors
Thank you! We appreciate your business!

David G.
12/2021
5.0
ceramic tile
  + -1 more
Good job. I was really happy with the guys. The office dealt with my complaints promptly and satisfactorily.
Description of Work: Refinish floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Functional Floors
We appreciate your business!

Nancy L.
12/2021
5.0
ceramic tile, hardwood floor
  + 0 more
They were on time and finished as stated.
Description of Work: Refinished natural wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for your business!

Paul G.
11/2021
5.0
hardwood floor
  + -1 more
Highly recommend. Our floor looks great. Great 2 man crew came in and took care of business and were professional.
Description of Work: Sand and finish living room floor and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Functional Floors
Thank you for your business and support!

MARY LOU P.
11/2021
5.0
ceramic tile, hardwood floor
  + 0 more
Fantastic- they were very reasonable & helpful choosing the right colors. Cleaned up when they were finished. I have recommended them on Facebook & to my family and friends.
Description of Work: Floors refinished in 2 houses

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for the great review!

MARY LOU P.
11/2021
5.0
ceramic tile, hardwood floor
  + 0 more
Fantastic - we have used them twice now- 2 different houses
Description of Work: Refinished hardwood floors in whole house in 2 owned houses

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Functional Floors
Thank you for your support!

Maureen C.
11/2021
5.0
flooring contractor, hardwood floor
  + 0 more
ill & Fred are highly skilled, very patient with color selection, fully explain the project and also advised us and made a needed repair to our bathroom which needed new boards. They fully explained the project and the floors are beautiful. Office is very responsive and positive vibes. Would not change anything. Dan explained everything, measured accurately and gave me a realistic idea of lead time to schedule the job. After meeting him I had the confidence to book the job.
Description of Work: Hardwood floors refinished and hardwood repair in bathroom

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for the great review!

Jessica N.
09/2021
5.0
flooring contractor, hardwood floor
  + 0 more
It went great! We refinished our floors in two sections. The first section was straight refinishing. The crew was polite, knowledgeable and professional. The second section was refinishing existing floors, as well as, installing new flooring. The team did a great job matching the new floor with existing and even custom pieces for our fireplace and closets. I was impressed with their hard work and would definitely hire them again.
Description of Work: Install and refinish hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thanks for the great review! We appreciate your business!

Karen G.
08/2021
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
GREAT!! The team was wonderful. They were professional and listened to all of my concerns
Description of Work: Hardwood floor refinishing and vinyl plank installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for the great review! We appreciate your business!

Debbie F.
08/2021
5.0
ceramic tile, hardwood floor
  + 0 more
Great service, quality & timeliness. Would definitely recommend.
Description of Work: Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Functional Floors
Thank you for the great review!

Richard P.
08/2021
5.0
ceramic tile, hardwood floor
  + 0 more
We are very happy with are decision to go with this company. John M. was the worker that came everyday. John was on time everyday and if he was running a little late he would call. By late I'm talking only 15 minutes. He helped us decide on the color of our floors by putting 4 colors down. He made a suggestion on which color by the lighting and direction of our boards. We ended up using his suggestion. The work was done on time and we are in love with our floors. We would use them again!
Description of Work: Refinish living room, dining room and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thanks for the great review and for your support!

kent B.
08/2021
1.0
hardwood floor
  + -1 more
They offered a special price, but never called me to follow up... When I called them, the woman who answered told me she knew nothing about it.. actually hung up on me when I tried to press the issue... later called back and left message for a supervisor to call me, but no response. Come on ???
Description of Work: Hardwood Floor refinished

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Functional Floors
I'm very sorry that happened. I will bring this up in our next staff meeting. Are you sure you called the right company? I will make sure my staff is aware of all Angie's list promotions in the future. Again I apologize for the experience you had. We pride ourselves in making every customers experience great.

Shantoya S.
07/2021
5.0
flooring contractor, hardwood floor
  + 0 more
Both jobs went very well but I am behind pleased with the hardwood floor work. It is beyond beautiful. Both crews were great and very professional and knowledgeable of their jobs.
Description of Work: Hardwood floor restoration and click and lock vinyl tile placement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you so much for the great review! We appreciate your business!

r R.
07/2021
5.0
flooring contractor
  + -1 more
Appreciated the work and speed of install. We provided the luxury vinyl and F2 installed it for us extremely quickly and professionally. Old carpet was removed and carted away and the new flooring was installed the same day.
Description of Work: Vinyl flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Functional Floors
Thank you for the great review! We appreciate your business!

Nancy R.
06/2021
5.0
hardwood floor
  + -1 more
My floors are beautiful. !! The entire team from the initial visit to the office staff and the crew that did the work were all great to work with. I have had bad experiences with contractors before but was very pleased with the communication and time line for getting the work done. I would definitely recommend them.
Description of Work: Hardwood floors refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Functional Floors
Thank you for your support! We appreciate your business!

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
2102198688
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
05/31/2028
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Functional Floors is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Functional Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Functional Floors offers free project estimates.
No, Functional Floors does not offer eco-friendly accreditations.
Yes, Functional Floors offers a 5% senior discount.
No, Functional Floors does not offer emergency services.
Yes, Functional Floors offers warranties.
Functional Floors offers the following services: Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!
Carpet, laminate, tile

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM