Crain Heating and Cooling, LLC

heating & cooling contractor

About us

Based in Livonia, Crain Heating and Cooling is a third generation company who previously founded and operated Pritchard Heating and Air Conditioning in Livonia for 60 years before leaving to start Crain Heating and Cooling. The Crain family has been serving customers since 1954 and has developed a reputation for unsurpassed customer service, knowledgeable technicians, and fair pricing. Call us today and set an appointment that best suits your schedule.

Business highlights

71 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 76-100 of 372 reviews

Tammy H.
10/2018
5.0
From our first contact with Audrey, Crain exceeded our expectations! From our estimate, to the installation, and even the follow-up, we couldn't have been happier. We had a complicated installation, and Brent and Sean went above and beyond to make it happen. And, Dee did a great job to make sure we will receive the rebate. Thank you Crain Heating & Cooling!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eva G.
09/2018
5.0
Everyone I dealt with at Crain's were professional and friendly. I am very happy with my new furnace installation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim L.
09/2018
5.0
On time and friendly.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Christine T.
09/2018
5.0
I had both my furnace and AC units replaced. Cody, our sales representative was professional and quick in getting the quote out. We were able to schedule the replacement immediately. Doug E was extremely efficient and quick in getting the units installed. They made sure before they left that everything worked and we knew about the filters and recommended replacement, and how to cover the AC in the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,600

Ash P.
09/2018
5.0
They did a very good job Ashvin Parekh

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,704

Karen P.
08/2018
5.0
Doug Eiben and Brent Roberts were on time, friendly, and hard working installing my new air conditioner unit. They cleaned up after themselves. They explained things to me. Both were very professional and knowledgeable, they worked great together. I am happy that I used Crain Heating and Cooling. I would highly recommend them. My new air conditioning is great!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob D.
08/2018
4.0
Decent guy. Got the job done. Occasionally made a mistake, but fixed it on his own time. Entire project took about a week.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro

Carol W.
08/2018
5.0
Cody and Will were friendly, efficient, hard-working and professional in installing our new furnace and air conditioner. They cleaned up after themselves beautifully. Cody walked us through our new equipment, took the time to answer our questions and explained the required maintenance. Now we understand someone will be out to inspect the equipment twice a year for the next two years so we can rest assured everything will run smoothly. We are very satisfied customers! Can't say enough good things about the experience. I highly recommend this company and these technicians in particular.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Timothy S.
07/2018
4.5
Great company to work with. I had new furnace, AC, Water heater. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Conway & Louise J.
07/2018
4.5
On time, professional, courteous, quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve S.
07/2018
5.0
Did what they promised on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Diane or Tony C.
06/2018
5.0
We built our own platform and we cleared out the basement to give the team more working space. In spite of our efforts a team member was stung by warsp. we had a warsp nest that we did not see. sorry that it happened. Getting on it to get rid of it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$6,489

Sherry T.
06/2018
4.0
The installers were very professional, hard workers and explained anything I asked about and would hire Crain Heating and Cooling again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela C.
06/2018
5.0
Everyone from the estimator Cody to the installers Justin & Sean were very professional. The price was right on point with my research. Justin did not leave until he answered all of our questions and showed us how to operate and care for our units, Furnace and Air. Very pleased with the whole experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,691

mary j.
06/2018
4.5
Cody was very responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,214

Anthony M.
05/2018
3.0
Price was one of the best I found after three other bids. Didn't feel ripped off when talking with the consultant. Furnace and AC are working good now. Downside is that they had to come out multiple times to redo their work.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
3.0


Debbie N.
05/2018
5.0
Got a few estimates from different companies and I went with this company because #1 they beat the other prices, #2 their reputation and ratings from others

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,504

Shy S.
03/2018
5.0
I was ready to sign up with another company and got Crain Heating by accident thru Home Advisor and decided to get 1 more estimate. Cody H. was the sales person and he was great, he explained everything to me and did a measurement test to make sure I got the right size furnace/air and gave me a great price. Marlyn and Justin were the installers and OMG they were great also, you can tell they take pride in their work performance. Everything was clean and neat when they finished. It was just installed yesterday but I'm sure I won't have any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,276

Kandi M.
03/2018
5.0
We were completely satisfied with the service from the estimate, quick response on follow up questions to a smooth installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff T.
03/2018
5.0
We received four estimates. These guys were easily the most professional and reasonably priced. The other guys we considered were no shlubs either. It's only just been installed, but so far so good with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,414

Don H.
02/2018
5.0
Timely installation, good price

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$3,200

Contact information

37493 Schoolcraft Road, Livonia, MI 48150

http://www.crainhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
7108387
Trade License Locale
MI
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Crain Heating and Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Crain Heating and Cooling, LLC offers free project estimates.
No, Crain Heating and Cooling, LLC does not offer eco-friendly accreditations.
No, Crain Heating and Cooling, LLC does not offer a senior discount.
No, Crain Heating and Cooling, LLC does not offer emergency services.
Yes, Crain Heating and Cooling, LLC offers warranties.

Contact information

37493 Schoolcraft Road, Livonia, MI 48150

http://www.crainhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed