Based in Livonia, Crain Heating and Cooling is a third generation company who previously founded and operated Pritchard Heating and Air Conditioning in Livonia for 60 years before leaving to start Crain Heating and Cooling. The Crain family has been serving customers since 1954 and has developed a reputation for unsurpassed customer service, knowledgeable technicians, and fair pricing. Call us today and set an appointment that best suits your schedule.
From our first contact with Audrey, Crain exceeded our expectations! From our estimate, to the installation, and even the follow-up, we couldn't have been happier. We had a complicated installation, and Brent and Sean went above and beyond to make it happen. And, Dee did a great job to make sure we will receive the rebate. Thank you Crain Heating & Cooling!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eva G.
09/2018
5.0
Everyone I dealt with at Crain's were professional and friendly. I am very happy with my new furnace installation!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim L.
09/2018
5.0
On time and friendly.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Christine T.
09/2018
5.0
I had both my furnace and AC units replaced. Cody, our sales representative was professional and quick in getting the quote out. We were able to schedule the replacement immediately. Doug E was extremely efficient and quick in getting the units installed. They made sure before they left that everything worked and we knew about the filters and recommended replacement, and how to cover the AC in the winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,600
Ash P.
09/2018
5.0
They did a very good job Ashvin Parekh
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$9,704
Karen P.
08/2018
5.0
Doug Eiben and Brent Roberts were on time, friendly, and hard working installing my new air conditioner unit. They cleaned up after themselves. They explained things to me. Both were very professional and knowledgeable, they worked great together. I am happy that I used Crain Heating and Cooling. I would highly recommend them. My new air conditioning is great!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob D.
08/2018
4.0
Decent guy. Got the job done. Occasionally made a mistake, but fixed it on his own time. Entire project took about a week.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
3.0
Yes, I recommend this pro
Carol W.
08/2018
5.0
Cody and Will were friendly, efficient, hard-working and professional in installing our new furnace and air conditioner. They cleaned up after themselves beautifully. Cody walked us through our new equipment, took the time to answer our questions and explained the required maintenance. Now we understand someone will be out to inspect the equipment twice a year for the next two years so we can rest assured everything will run smoothly. We are very satisfied customers! Can't say enough good things about the experience. I highly recommend this company and these technicians in particular.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,000
Timothy S.
07/2018
4.5
Great company to work with. I had new furnace, AC, Water heater. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Conway & Louise J.
07/2018
4.5
On time, professional, courteous, quality work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve S.
07/2018
5.0
Did what they promised on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Diane or Tony C.
06/2018
5.0
We built our own platform and we cleared out the basement to give the team more working space. In spite of our efforts a team member was stung by warsp. we had a warsp nest that we did not see. sorry that it happened. Getting on it to get rid of it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$6,489
Sherry T.
06/2018
4.0
The installers were very professional, hard workers and explained anything I asked about and would hire Crain Heating and Cooling again.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pamela C.
06/2018
5.0
Everyone from the estimator Cody to the installers Justin & Sean were very professional. The price was right on point with my research. Justin did not leave until he answered all of our questions and showed us how to operate and care for our units, Furnace and Air. Very pleased with the whole experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,691
mary j.
06/2018
4.5
Cody was very responsive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,214
Anthony M.
05/2018
3.0
Price was one of the best I found after three other bids. Didn't feel ripped off when talking with the consultant. Furnace and AC are working good now. Downside is that they had to come out multiple times to redo their work.
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
3.0
Debbie N.
05/2018
5.0
Got a few estimates from different companies and I went with this company because #1 they beat the other prices, #2 their reputation and ratings from others
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,504
Shy S.
03/2018
5.0
I was ready to sign up with another company and got Crain Heating by accident thru Home Advisor and decided to get 1 more estimate. Cody H. was the sales person and he was great, he explained everything to me and did a measurement test to make sure I got the right size furnace/air and gave me a great price. Marlyn and Justin were the installers and OMG they were great also, you can tell they take pride in their work performance. Everything was clean and neat when they finished. It was just installed yesterday but I'm sure I won't have any problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,276
Kandi M.
03/2018
5.0
We were completely satisfied with the service from the estimate, quick response on follow up questions to a smooth installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff T.
03/2018
5.0
We received four estimates. These guys were easily the most professional and reasonably priced. The other guys we considered were no shlubs either. It's only just been installed, but so far so good with this company.
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Service Categories
heating & cooling contractor
FAQ
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Crain Heating and Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Crain Heating and Cooling, LLC offers free project estimates.
No, Crain Heating and Cooling, LLC does not offer eco-friendly accreditations.
No, Crain Heating and Cooling, LLC does not offer a senior discount.
No, Crain Heating and Cooling, LLC does not offer emergency services.
Yes, Crain Heating and Cooling, LLC offers warranties.