Crain Heating and Cooling, LLC

heating & cooling contractor

About us

Based in Livonia, Crain Heating and Cooling is a third generation company who previously founded and operated Pritchard Heating and Air Conditioning in Livonia for 60 years before leaving to start Crain Heating and Cooling. The Crain family has been serving customers since 1954 and has developed a reputation for unsurpassed customer service, knowledgeable technicians, and fair pricing. Call us today and set an appointment that best suits your schedule.

Business highlights

71 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 201-225 of 372 reviews

Jerry M.
09/2015
5.0
Very professional, performed the service in a timely manner. Would definitely recommend them to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Kevin L.
09/2015
5.0
Crain Heating and Cooling was very easy to work with. They were on time and tended to my furnace needs quickly and skillfully. We have not had an issue with our furnace since. There is no question that we would call them in the future if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Candice C.
04/2015
4.0
Very professional, courteous and helpful as they explained the operation of the components & thermostat settings. Clean up of the install area was well done. I would recommend them. The only concern that I have is the AC unit - not the size we expected.The AC unit we requested wasn't in stock & were upgraded to a higher SEER unit- a good value, but the unit is extremely over sized & huge! - I would have appreciated a choice in that matter as well as the placement of the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$8,000

Frank G.
02/2015
5.0
Very professional throughout the whole process and a great value!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Starre S.
01/2015
5.0
Very knowledgeable. Very prompt .very nice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle S.
01/2015
5.0
Prompt service. Installed as requested. Polite. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$5,300

Andre R.
01/2015
5.0
Winter Day and very cold but they came out same day I called No other company could. Very personable and informative, knowledgeable and I felt they were Honest and caring for my situation. I had two other Quotes but I'm sure I picked the best Company! I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,200

Hala M.
01/2015
3.5
I hired this company and left a review. I was overall satisfied with the job they did. I later found out after calling the city regarding the inspection that they never pulled a permit. I was told by the worker that installed the furnace that a permit was pulled and an inspection would be done. I know find out no permit was pulled as they told me. And no one has called me back to explain this.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
1.5

Yes, I recommend this pro

KEVIN C.
01/2015
4.0
did most of everything we asked. still waiting for electrical to get hooked up for a/c. was not able to move t state as asked. overall clean and good job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$5,500

Gene C.
12/2014
4.5
Work performed as quoted, on schedule. No problems experienced to date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,700

Tim S.
12/2014
0.5
I had this company come to my condo to service a HWC unit. Upon checking the furnace, I got a rep that was not interested in making the repairs. He gave a quick diagnostic telling me anything so that he could collect a service fee. He didn't feel like working on it & told me several parts to replace. As if it wasn't worth his time, he then left and refused to take any phone calls. Home advisory called nod he still refused to respond. So don't use this company for repairs as they are only interested in new installs or money grab diagnostics. Anybody can use the home advisor as a $ grab giving out bogus fixes. Very untrustworthy

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


JONYA U.
12/2014
5.0
Great customer service, Lenox equipment and other brand names to select, explained rebate options. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth e.
11/2014
5.0
great

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
3.5

Yes, I recommend this pro

Ryan P.
11/2014
5.0
Excellent service and very professional. I'll be using this company for all of my heating and cooling needs from now on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy R.
11/2014
5.0
They were professional, on time and cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew S.
10/2014
5.0
Very polite workers who cleaned up after themselves very nicely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Pete M.
10/2014
4.5
Jason was very helpful in zeroing in on the system I needed

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Donna S.
10/2014
5.0
They completed the furnace and AC install in one day, in a professional manner and everything works great! They filed my rebates for me and advised me on getting the full benefits of getting my rebates, resulting in me being rebated by both Utilities for the maximum amount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,400

Gerald H.
10/2014
5.0
Efficient, experti and cost effective service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

37493 Schoolcraft Road, Livonia, MI 48150

http://www.crainhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
7108387
Trade License Locale
MI
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Crain Heating and Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Crain Heating and Cooling, LLC offers free project estimates.
No, Crain Heating and Cooling, LLC does not offer eco-friendly accreditations.
No, Crain Heating and Cooling, LLC does not offer a senior discount.
No, Crain Heating and Cooling, LLC does not offer emergency services.
Yes, Crain Heating and Cooling, LLC offers warranties.

Contact information

37493 Schoolcraft Road, Livonia, MI 48150

http://www.crainhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed