Crain Heating and Cooling, LLC

heating & cooling contractor

About us

Based in Livonia, Crain Heating and Cooling is a third generation company who previously founded and operated Pritchard Heating and Air Conditioning in Livonia for 60 years before leaving to start Crain Heating and Cooling. The Crain family has been serving customers since 1954 and has developed a reputation for unsurpassed customer service, knowledgeable technicians, and fair pricing. Call us today and set an appointment that best suits your schedule.

Business highlights

71 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 126-150 of 372 reviews

Bob A.
04/2017
5.0
Very polite and professional. Had answers for all of my questions. Did a great jobs installing my new furnace and air conditioner and did a great job of cleaning up after they were done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick L.
04/2017
5.0
Excellent company with prices that cannot be beat.I have a furnace and A/C installed.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Micheal M.
04/2017
5.0
They did an excellent job, removed all old parts, cleaned up extremely well and fished in the quoted time. Even follow up with a six month checkup to make sure all is well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,500

Carol S.
03/2017
5.0
Very understanding and explained everything. On time every time and that is important to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

Tim P.
03/2017
5.0
We had a furnace, central air and on demand water heater installed. The company always sends an email with the crews picture on it so you know who will be coming. They show up when the say they will and finish in a timely manner. I would highly recommend Crain Heating and Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Virginia P.
03/2017
5.0
Great customer service throughout the process from start to finish.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Mike P.
03/2017
5.0
Crain is a top notch company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Josh C.
03/2017
5.0
Crain's customer service and attention to detail sealed the deal. They did everything possible to make sure my questions were answered, my needs and concerns were met. It was a pleasure to do business with them. I had five contractors out for an estimate for complete replacement of furnace and AC. They were the stand out company, by far.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia M.
03/2017
4.7
The owner was very professional and had his installation crew on the job the very next day . The price was very competitive!!! Product was great, my only drawback was the cleanup. I would recommend them to anyone that needs a furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

George G.
02/2017
5.0
Crain Heating and Cooling was outstanding!!! All the way from Audrey C setting up the appt. through my service technician Mike P. Mike did an outstanding job with his work and professionalism. I would highly refer them to anyone for heating and cooling. The price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly B.
02/2017
5.0
The quotes by Cody were very complete and he was a pleasure to work with. Garrett & Ed did the installation of the Furnace and A/C unit and were very customer oriented. They worked extremely hard and it was an easy and very complete installation. They cleaned up their mess and reviewed the furnace operation and specifics with me before they left. This was my sisters house I'm working on, but I own a house and have a rental. If I ever need a furnace or a/c unit in either one, I will be sure to contact Crain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,800

Peter P.
02/2017
5.0
Salesman who was involved from beginning to the end making sure I was satisfied, comfortable and happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mirza B.
02/2017
4.5
great service, very courteous and accommodative

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$2,550

Emille H.
02/2017
5.0
Our furnace went out on a cold day :-( Crain Heating and Cooling arrived within 2 hours of calling... on a Saturday. They left us with space heaters until they could install a temp furnace on Monday. Cody, Ed, and Garrett were fantastic through the whole process. I would highly recommend using this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,600

Denny E.
01/2017
5.0
Installers were clean and respectful

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gerald E.
01/2017
5.0
We had Crain Heating and Cooling install a new Lennox furnace, AC unit, and a new 40 gal hot water heater and a Wifi thermostat. Their quote was by far the best I received from three other companies. Crain has excellent customer service, Jim Crain came out and gave us knowledgeable advice, answered all of our questions and gave us several options and very fair pricing on each option. Ed and Garrett arrived as schedule to install, They worked very hard to get the job done in one day. At the end of the day Jason the manager came and checked everything, explained everything about my new equipment, Jason gave us excellent information about the maintenance and care on the new equipment. I was not expecting that crain's would take the time to go over everything as they did, Very appreciated, Crain also submitted all the rebates for us, scheduled my city inspector, All were very courteous and took care of everything from beginning to end. This was totally seamless experience.. When I say excellent customer service I mean top of the line. I will definitely recommend Crain's to others. We are Extremely happy with Crain's Heating and cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

fred w.
01/2017
5.0
This was a custom furnace install in the attic of my new construction. I was on site when all the work was done. All the people from the company were courteous and careful. Communication during the project was good. I would recommend Crain Heating and cooling, quality work at a fair price. Fred W

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,300

William D.
01/2017
5.0
On time cleaned areas they worked on explain how unit works

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert F.
01/2017
5.0
Workers were the best I've seen in years.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Noel R.
01/2017
5.0
Great company! You'll be glad you chose them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen S.
12/2016
5.0
Crain is one of the best companies out there. Everyone I have worked with has been personable and professional. This last time we worked with Garrett and Patrick, and they were beyond exceptional. Kudos, and you'll never be unsatisfied if you hire Crain for ANY job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

37493 Schoolcraft Road, Livonia, MI 48150

http://www.crainhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
7108387
Trade License Locale
MI
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Crain Heating and Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Crain Heating and Cooling, LLC offers free project estimates.
No, Crain Heating and Cooling, LLC does not offer eco-friendly accreditations.
No, Crain Heating and Cooling, LLC does not offer a senior discount.
No, Crain Heating and Cooling, LLC does not offer emergency services.
Yes, Crain Heating and Cooling, LLC offers warranties.

Contact information

37493 Schoolcraft Road, Livonia, MI 48150

http://www.crainhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed