Butler's Rooter, LLC

plumber, drain cleaning company, sewer cleaning company

About us

Call for Free Estimates and Appointments. Wall to wall drain cleaning. This done with a visual inspection, while we clean the main drain. This allows us to give a 1 year warranty. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 26-50 of 67 reviews

Katelyn J.
03/2019
5.0
Les was wonderful to work with. He was very nice and professional and got the job done well even though our pipes gave him a hard time at first. I really enjoyed working with Les and will definitely contact him again with any other plumbing questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Steven B.
03/2019
5.0
Very satisfied & happy with after hours service that resolved our problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian H.
03/2019
5.0
Very responsive & professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric B.
01/2019
5.0
I got couple of quotes and they were the best by far and away and completely solved my problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John K.
01/2019
5.0
Very professional. Was great in responding to questions I had before he arrived. The day of the service he called to let us know he was running a few minutes behind due to another service call and then called later to let us know he was on his way to our home. Definitely will be the first plumber I call in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Nick W.
01/2019
5.0
Excellent, on time service and very knowledgeable about his plumbing craft. I will be using Butler's Rooter as my first choice plumbing guy from here on out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

samuel a.
12/2018
5.0
Mr Butler answered with in minutes of my request and set up an appointment for the next day. He arrived at the appointed time and even gave a courtesy call to say he was on his way. The job was a simple fix for the drain that was slow.Mr Butler showed me how I can fix this problem in the future on my own. Price was inexpensive and Mr Butler showed expertise and professialisim in his work. I would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary R.
12/2018
5.0
He helped me contact the city after making sure my part was done and even stayed to wait for them. I am glad because I wouldn't have known where to begin

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim B.
11/2018
5.0
Les was very nice and knowledgeable, prompt and professional. We would definately call him again. He cleared a major clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michael l.
11/2018
5.0
Prompt, friendly, thorough, affordable, professional. I would hire him again hoping for the same.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Becky G.
11/2018
5.0
Les did a wonderful job on getting our drains to drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nosa O.
10/2018
5.0
Les came in and located the main drain pipes underneath my foundation with a camera and sound equipment. He did a very professional and excellent job. The price he told me over the phone didn't change. He showed up early and even waited for me as I was running late from work. 5 stars work and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Dawn V.
10/2018
5.0
Les was the Best! He explained from start to finish. He arrived within 24 hours of my backup and stayed well after his estimated time to get me up and flushing... He is a true pro who came with all the advanced equipment camera and all. I would surely say that He should be your first choice for a professional plumber. He is someone you know you can trust to do what ever it takes to complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$335

Edith W.
09/2018
5.0
Les was wonderful! He arrived promptly and completed the job is less than 30 seconds. Les and kind and attentive. He made the job feel like it was a favor for a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raphael T.
09/2018
5.0
Butler's was awesome. they were the second plumber we hired for the job and its finally fixed. its nice to have the job done right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry R.
08/2018
5.0
Quick response, excellent work with no mess!! Everything you could hope for in a service company. Do not hesitate to call Butler's Rooter first!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

John K.
08/2018
5.0
Prompt, professional service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave B.
06/2018
5.0
Excellent- He was very professional- did an excellent job at a fair price- Dave B. Grand Rapids

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$21,000

Avery G.
04/2018
5.0
Very professional, and very prompt. They gave the quote upon inspection and immediately went to work after it was excepted. I would recommend them for any plumbing issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keith F.
03/2018
5.0
Vary professional came to my house on Sunday when others wouldn't gave me a good estimate and takes pride in his work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robyn F.
03/2018
4.0
Nice guy, quick response time. Only thing was repairs were much more than originally quoted and I was not told about additional cost until the project was completed. I would have appreciated a quick " by the way it's going to be 115.00 more than we talked about" very professional, good communication during scheduling. I would recommend and I would use the, again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$265

Susan W.
03/2018
4.5
My concern was sewer gas. But ii turned out to be a rotting mouse. He disposed of it, saving me the gross job. He was very prompt and personable.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$103

JULIE H.
03/2018
5.0
Les was very professional, kind, polite and considerate. I placed the "ad" at 11:15pm on a Monday night...and he called by 11:20pm the same night. When I called him to come out to the house, he wore shoe covers so our floors won't get dirty. Diagnosed the problem and fixed it right away. Loved that fact that he had a coupon on line we could use too. Would hire him again in a heart beat. WELL DONE! Thanks Les!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250
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    • 2(current)
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Contact information

5238 Burgis Ave SE, Kentwood, MI 49508

https://www.butlersrooterllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed

Service Categories

plumber,
drain cleaning company,
sewer cleaning company

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Butler's Rooter, LLC accepts the following forms of payment: CreditCard
Yes, Butler's Rooter, LLC offers free project estimates.
No, Butler's Rooter, LLC does not offer eco-friendly accreditations.
No, Butler's Rooter, LLC does not offer a senior discount.
Yes, Butler's Rooter, LLC offers emergency services.
Yes, Butler's Rooter, LLC offers warranties.

Contact information

5238 Burgis Ave SE, Kentwood, MI 49508

https://www.butlersrooterllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed