Butler's Rooter, LLC

plumber, drain cleaning company, sewer cleaning company

About us

Call for Free Estimates and Appointments. Wall to wall drain cleaning. This done with a visual inspection, while we clean the main drain. This allows us to give a 1 year warranty. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 51-67 of 67 reviews

Allison B.
03/2018
5.0
Les not only cleared the drain but fixed the actual problem. I'm very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Lorraine W.
02/2018
5.0
Les was very professional and he arrived quickly and on time. He did an excellent job and explained everything to me so I knew what he was doing and why. I could not have asked for better service and I will be using this company again should I need it. Well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan C.
01/2018
5.0
Butler Drain was friendly, man of his promise wasn't able to fix issue but gave solution. Personal guy and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
01/2018
5.0
Punctual, professional, courteous. Job done as agreed. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Sandy J.
01/2018
5.0
Les was very professional and arrived at my house exactly when he said he would which I appreciated. He put covers on his shoes to keep my house clean and completed the work in a very efficient manner. I would definitely recommend this service to anyone. Happy customer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amber B.
12/2017
5.0
Les come out the same day, and was willing to come out after 8:00pm which was awesome. It really helped us out. He got right to the point and got the job done, explained why we had a problem and it was takes care of. Also gave us a 30 day warranty. It was worth the money due to the fact he had to work from outside at night in the cold. He didn’t complain one bit. And was very nice and polite. We would and will recommend him to anyone! It’s never fun having to call someone out for plumbing problem but he makes it the best experience it can be! Overall all good things to say! Thanks again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wayme W.
12/2017
5.0
Les was prompt, friendly, and very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly H.
12/2017
5.0
Les was courteous and on time. He gave us a thorough explanation of what the issue was and how it could be fixed. We will definitely be calling Butler's in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Paul F.
12/2017
5.0
Very satisfied with the service (so far). Les Butler, came to our place on time (as scheduled). He did inspection and gave us an estimated price for the job (which was much less than the other companies gave us). He fixed our problem and left no mess after his work. Very pleasant personality and very professional. He gave us a 30 days warranty and a discount. I would use his service again if something happened again with our plumbing. Thanks, Paul

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacie P.
12/2017
5.0
Les our Plummer did an excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack P.
12/2017
5.0
We called Butler's Rooter service on a Sunday, to see about getting a dishwasher installed. Within the hour of calling, Les came out and gave us a price and then scheduled the job for later that evening. Besides the regular install, the job required replacing a water line and valve replacement. Within 2 hours, the job was completed. The workmanship is superb and the customer service is what every company should strive to attain. I am very happy with Butler's Rooter service and would highly recommend using this company. You will be glad you did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Dan P.
11/2017
4.5
Communicated well and was very courteous.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$210

LaPaula D.
11/2017
5.0
Very professional and resonable, will be using again for all our plumbing needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted R.
10/2017
4.5
Super nice and considerate, as well as on time and fast. Only issue is the price seemed a bit high for snaking a drain. That said, I am not that familiar with the going rates.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$150

Kelly C.
10/2017
5.0
called him on a sunday and he called me back so fast I missed his call went to vm. He made time to come out that day and stayed till the job was complete. And he was very clean and respectful! Will use him again and refer to anyone I know!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Clayon D.
10/2017
N/A
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie G.
10/2017
5.0
They are polite and friendly. They explain everything well in a way that is easy to understand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

5238 Burgis Ave SE, Kentwood, MI 49508

https://www.butlersrooterllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed

Service Categories

plumber,
drain cleaning company,
sewer cleaning company

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Butler's Rooter, LLC accepts the following forms of payment: CreditCard
Yes, Butler's Rooter, LLC offers free project estimates.
No, Butler's Rooter, LLC does not offer eco-friendly accreditations.
No, Butler's Rooter, LLC does not offer a senior discount.
Yes, Butler's Rooter, LLC offers emergency services.
Yes, Butler's Rooter, LLC offers warranties.

Contact information

5238 Burgis Ave SE, Kentwood, MI 49508

https://www.butlersrooterllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed