USA Insulation of Grand Rapids

Kaiden and Riley showed up on time and did a great job in short amount of time.

Installation team was thorough and efficient. The clean up was perfect.

Jeremy and Riley from Team L1 did a great job on my home!

Besides my plants being trampled along my house and the loss of a rose bush the team did an excellent job of taking care of business. Riley, Ross and John were all super friendly and professional. Got here around 9am and finished a little after 2pm. Quick with their work and the product is amazing. Feeling a big difference since the day after installation hit 90 degrees.

Great job done by Rondo and Cody! They were both quick and efficient as well as courteous and respectful. Definitely recommend to anyone needing insulation.

The installation of insulation is in process. I am no longer calm.

They arrived were very professional right at the start. They got right to work. Even though my house has stucco, they did an excellent job. I can't wait for our heating bill go down. Tha k you for a great installation of spray foam.

Whatever price they quote you, you can plan on spending twice that amount to repair all the errors and damage that they create. You have to watch them like a hawk because they will skip areas just to save themselves time and work, even though they quoted the work out to be done.Me personally, they broke several pieces of siding, even though I offered spare pieces for the repairs they still continue to break the siding and hide The fact that they did it. The crew would not tell me they did it so the repairs could not be made on hand with materials I already had. Very sloppy work ruined my hardwood floors because they did not put plastic down ruined my custom painted wall.. And I just discovered that my exhaust vent for my bathroom is completely full of insulation wondering why it hasn’t been working well I guess now I know. After all of is said and done I spent a couple thousand dollars with these people and I have had to have them back three or four different times to fix their errors and they’re still not all fixed and I do not notice any difference with decreased drafts or in my energy bill at all. One star is being generous.

Excellent experience with USA INSULATION crew - Kaiden and Shawn. I had foam wall insulation done by these TV young men. Great work ethic, polite, efficient, knowledgeable.

Rondo and Cody were excellent. And Jason at office responded to me when I had a problem. Took care of my petty concern.

Thank you for your awesome service

The installers were very professional and the explained everything before and after installation.

Good work at a fair price.

They left my home a wreck, and the material used was not as described by the sales rep. Performance effects are nearly unnoticeable. There is massive cleanup and wall repair work left to do. very expensive project. It feels like my home got vandalized, and I was misinformed about what the job would do for me. The job was not done thoroughly, which required another trip out to check on the wall fill levels weeks later and more holes in my walls for me to patch and refinish. The offer to fix the existing crude drywall patches was made 3.5 weeks later. I will be scraping their work off so I can actually finish it properly before that. My biggest regret of the dozens of projects I have done in my home so far There is so much to fix and so few promises and expectations set by the sales representative.

Back wall of house is not insulated. Job was done 12/21 and they have yet to return to finish the job. Very pricey Not worth the cost...

Excellent work friendly crew.

cx says they did a great job

Estimator came on time listened to my wishes, quoted a price I could afford, financed it. Installers were late but called to inform. Did show up, got right to it. Had to install from inside. They kept it neat patched the open holes, cleaned up, and vacuumed. Long day but a good job. I would use them again. Happy customer

Professional and efficient. The crew arrived precisely when scheduled, clearly explained all aspects of the process, were respectful of our questions, were careful in all areas of our home, and very friendly and personable throughout the job. I would recommend USA Insulation without any reservations.

The whole process was professional. Workers were punctual, knowledgeable, and friendly. They left the place cleaner than when they arrived.

guys were well trained did a great job kept me informed of all progress .customer service is king !!

The workers were very professional. They were here on time and worked diligently. There was a misunderstanding on some areas to do and they returned to do the extra areas. I would highly recommend this company.

Good customer service and good product

Good job

This has been the worse experience I have ever encountered. The work has not been done correctly, created water spots on our ceiling, ruined new carpet in the basement with burn spots from foam insulation application, and the attic is left with insulation piled up and job unfinished. They refuse to correct the issues and blame everything and everyone else. They have walked away from our job until we install a new soffit around our entire house for additional thousands of dollars. The work is very unprofessional and the management has not bothered to resolve the situation. Currently having to pursue legal options. They got their money and have ghosted us. I definitely would not recommend USA Insulation.