Leading Edge Custom Woodworking

This project turned out okay, but it was finished 4 and half weeks past when it was said to be finished. The owner came into my home swearing needlessly and commenting on how things were not going to look good in my kitchen and that I should have done things differently. I told him how I felt and he said he prides himself on customer service. But offered no way to make up for anything. He also came 30 min late to out first instal and came nearly 2 hours late to the final installation. Then during the final installation it took him 3 hours to do when he said 1 to 2 hours because he took a total of 9 phone calls all lasting at least 5 minutes. I WILL NEVER DO BUSINESS HERE AGAIN.

JIm Thompson (business owner) is a pleasant gentleman who provided helpful suggestions for what might fit our needs.  He gave detailed estimates of the work to be done and there were no surprise added costs.  There was some delay for the start date, which was completely the fault of his supplier and their mistakes.  Jim kept us informed as those mistakes were resolved, but once underway, the work proceeded in a timely fashion.  The finished product was everything we had hoped for.  JIm obviously takes pride in his work.  We are entirely pleased.