Guaranteed Appliance Repairs

appliance repair

About us

Guaranteed Appliance Repairs. Quality service on "Common Domestic Models" at a fair price. One year on parts and labor is the best guarantee in the business. No Imports Please. Call Rick at 6164505023. See Habla Espanol!.

Business highlights

22 years of trusted experience
Se Habla EspaƱol


Accepted payment methods

CreditCard

Reviews

4.2134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
9%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.0
responsiveness
4.3
Showing 51-75 of 134 reviews

Denise D.
06/2016
5.0
Rich was right on time, did trouble shooting first. Found the problem in about 10 minutes. Found it was the control board had gone bad. The board had be replaced. He doesn't keep those in stock so had to contact the maker. It was sent overnight, he came back the next day and had complete in about 5 minutes. The fridge is running perfectly. I am very happy with his professional services he was here when he said he would as well. I would recommend him to everyone that asks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Robert D.
06/2016
5.0
Great.. knows his stuff

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aaron P.
04/2016
4.0
Very knowledgeable. Not only will he fix your appliance, he is more than willing to walk you through the steps and show you how it works/why it stopped working. A very professional, yet kind handyman.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joy P.
03/2016
5.0
Our 15 washing machine was damaged during a relocation. Rick of Guaranteed fixed the panels quickly, expertly and then verified that everything was in working order. We had a follow up but different problem which he solved over the phone without a service call. This is the kind of person that I like to do business with - "client satisfaction" is Rick's mantra.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynne K.
03/2016
5.0
The repair man was very kind and helpful.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret L.
02/2016
0.5
He came and fixed the leak on the lower left but cut a piece of copper out of our water line for no reason. I even told him not to do it and because I had restoration people at my house also he did it when I was out of the room. He had no idea how to turn the water line back on. And when my husband got home and turned the water line back on it started leaking in the upper right side. This repair service was terrible. He over charged as well. Terrible service company and very unprofessional!!!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Donald B.
02/2016
4.5
Was quick getting back with me after posting. was right on time when he said he would be here. Knew pretty much what I had explained on phone check a few things then did the repair of what he told me it would more likel;y be. $148.00 TOTAL BILL TO REPAIR MY DISHWASHER. gOOD DEAL

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nikki N.
01/2016
1.0
He broke my gas line from my dryer, then it was a scramble to get the gas shut off while I plugged the leak with my finger and tried not to breathe. I opened doors and windows when it was 18 degrees outside to air out the gas. He charged me $40 for a $2 part, charged me over $100 for labor, and left a mess. Feeling a little robbed and traumatized.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.0


Jane R.
11/2015
5.0
Very quick efficient and fixed the oven perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

bobf F.
10/2015
5.0
Very Honest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn G.
10/2015
5.0
very quick same day service at what I believe was a very fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
08/2015
5.0
The repairman knew exactly what was wrong, went about to fix the problem, and showed me the clearly broken part in my fridge. He probably knew from how I described the problem over the phone. Already had the part with him in the van. Very experienced. Also a Veteran.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave F.
08/2015
5.0
Did a great job for a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

norma S.
07/2015
4.0
Good natured guys.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Rob T.
06/2015
5.0
Rick called when on his way and was here on time...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian S.
06/2015
3.5
Knowledgable profesdional

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Carol H.
06/2015
5.0
It was done quickly. He knew his stuff and a very nice man to deal with,.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Janise S.
04/2015
5.0
Rick called within 5 minutes, came out within 2 hrs. I was very impressed with the customer service and the repairs. Rick was very friendly and I felt very comfortable having him in my home. Would recommend this company to all my friends and family. Also very affordable! Will Call them for any more repairs or installs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Veronica B.
04/2015
5.0
Rick did a fantastic job. I would recommend him to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth J.
04/2015
5.0
Rick is the owner of Guaranteed Appliance Repair and does the work himself. He was on time and both professional and friendly. The problem was diagnosed quickly and repaired. The price range was where I expected it to be for this repair (i.e., Upright Freezer).

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

114 Divison St Unit 1, Grand Rapids, MI 49503


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

appliance repair

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Guaranteed Appliance Repairs accepts the following forms of payment: CreditCard
No, Guaranteed Appliance Repairs does not offer free project estimates.
No, Guaranteed Appliance Repairs does not offer eco-friendly accreditations.
No, Guaranteed Appliance Repairs does not offer a senior discount.
No, Guaranteed Appliance Repairs does not offer emergency services.
No, Guaranteed Appliance Repairs does not offer warranties.

Contact information

114 Divison St Unit 1, Grand Rapids, MI 49503


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day