Guaranteed Appliance Repairs

appliance repair

About us

Guaranteed Appliance Repairs. Quality service on "Common Domestic Models" at a fair price. One year on parts and labor is the best guarantee in the business. No Imports Please. Call Rick at 6164505023. See Habla Espanol!.

Business highlights

22 years of trusted experience
Se Habla EspaƱol


Accepted payment methods

CreditCard

Reviews

4.2134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
9%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.0
responsiveness
4.3
Showing 101-125 of 134 reviews

Joseph C.
05/2012
N/A
Rick from graranteed appliance repairs was prompt, professional, and helpful. I highy recommend Graranteed Appliance Repairs. Joe in Allendale Michigan

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy B.
04/2012
N/A
Their hourly rate looks to be competitive, but I paid $50 for what I'm pretty sure is a $20 part.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Steve P.
04/2012
N/A
Impressed with prompt service and customer service. Repairs were explained thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Kristin S.
01/2012
N/A
I have never been so disappointed with a service repair company before. These guys were friendly and were available quickly, but appeared to have absolutely no idea what they were doing. After taking a panel off my appliance, they struggled to put it back together, before giving me a "diagnosis" that consisted of telling me the problem I had already known... with no solution. I was then charged $65 for this "solution". I did not have them look at the other appliance that I wanted repairs on and immediately called another repair company.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Forestine c.
10/2011
N/A
great

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Barb R.
09/2011
N/A
Did a great job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Victor N.
09/2011
N/A
He did a nice job. Came on time and cleaned up nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry B.
08/2011
N/A
some mis-understanding on trip charge. would have liked a detailed receipt giving part cost and labor charge.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Rick V.
07/2011
N/A
Qick & speedy service, fixed the problem immediately. No complaints.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Margaret V.
05/2011
N/A
Quick response, honest evaluation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

teresa s.
05/2011
N/A
Very quick service. He replied to my email and called me right away. They had my dryer fixed in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jessica S.
03/2011
N/A
Very professional, courteous. Arrived during the scheduled time. Explained options, and answered questions regarding our dryer. Very much appreciated these guys!

Rating CategoryRating out of 5
quality
3.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Raj &.
02/2011
N/A
Rick was very thorough and considerate of our situation - our washing machine broke, i had to leave for travel the next day and even though Rick didn't have the part he needed on his truck, he figured out how to get it so we could get our laundry done prior to our business travel ... thanks Rick ... great job!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

McCann B.
02/2011
N/A
I contacted Guaranteed Appliance at approx. 6pm on a Thursday evening and they were able to have someone out by noon on Friday (non-emergency repair). Rick from GAR was extremely friendly and very professional. Once he was able to diagnose the problem with my dishwasher he was very upfront about the cost to repair it versus the cost of purchasing new. We opted to not repair the appliance and instead by a new one. Rick only charged us $55 for coming out when his typical fee for a Caledonia service call would be $65. All in all it was a good service experience. Just a bad situation with a crummy dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

esma m.
09/2010
5.0
Fast, profesional. I will recomend them to friends and will use them again if i need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

114 Divison St Unit 1, Grand Rapids, MI 49503


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

appliance repair

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Guaranteed Appliance Repairs accepts the following forms of payment: CreditCard
No, Guaranteed Appliance Repairs does not offer free project estimates.
No, Guaranteed Appliance Repairs does not offer eco-friendly accreditations.
No, Guaranteed Appliance Repairs does not offer a senior discount.
No, Guaranteed Appliance Repairs does not offer emergency services.
No, Guaranteed Appliance Repairs does not offer warranties.

Contact information

114 Divison St Unit 1, Grand Rapids, MI 49503


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day