Cooper Flooring & Remodeling

We agreed to start work Thursday and finish Friday on approx 33sqft tile job in my kitchen. Countertops and backsplash. I supplied the tile and grout and also cut the plywood base. Chris Cooper the owner texted me in the morning to say they would be late. After a few hours he let me know they wouldn’t be coming at all that day because one of the workers kids was sick. Next day they arrive around 9:30 and immediately leave because they don’t have the materials they need. They drive to Home Depot about 20min away. Three hours later they come back. They work for 30min and have to leave again for the day. When I get home in the eve I see they used oval head screws to secure the plywood to the cabinets. They stripped over half of them. Many of the screws weren’t even attached to the cabinets because they were too short. It took me about 2hrs to undo what they had done. They also gouged a few large scratches on the brand new cabinets my father built and installed for me. I paid them $400 for materials. Chris said he would send me the money back. It’s been about a week and I haven’t seen any money. I would never hire him for any job again I’m sorry to say.