Avalon Building Concepts

Roofing, Gutters, Windows,

About us

Avalon Roofing and Exteriors has 30 + years of experience in the Home Improvement Industry serving West Michigan homeowners. We are excited to offer a wide array of products and services for your home improvement needs. We offer extensive financing options to help you make your home improvement project a reality. We employ a team of experienced experts, both subcontractors and employees, to ensure your home improvement project is completed to the highest standards. We actively engage with our Industry Partners (Manufacturers and Suppliers) to bring you the most update products and installation techniques. We stand behind the home improvement services we provide. We are fully licensed and insured and employee a full time Quality Control staff who are on-site often throughout any project. We extend a 5 year base workmanship warranty on all services and offer many extended warranties on specific products.

Business highlights

31 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing, Roofing- Repairs, Asphalt, Metal (Corrugated, Standing Seam, Stone Coated Shingles), Flat Roofing(TPO,EPDM, & Rolled). Skylights. Storm Repairs. Attic & Sidewall Insulation. Gutters. Windows. Doors. Siding. Remodels. Masonry.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

varies depending on product/services

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7735 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 401-425 of 735 reviews

Mark J.
12/2016
5.0
gutter repair, roofing
  + 0 more
Had a neighbor that used to roof watching the crew and he said they knew what they were doing. The crew swarmed, did their work and it is no longer leaking. I reccommended to a family friend.
Description of Work: Replaced the roof because we had a leak in the back of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Avalon Building Concepts
We appreciate you choosing us to replace your roof. Thank you for the feedback too, we will use it to improve as a company. If there is ever anything else we can do for you in the future, please do not hesitate to call us again anytime at 616-261-9927. We have a live person answering the phones 24 hours per day, 7 days each week, 365 days per year.

Dan M.
12/2016
3.0
roofing
  + -1 more
If they would have done it when we were told they would start it would have went well. Instead we had to wait three weeks from start to finish because of the weather and the workers.
Description of Work: They stripped the roof and reshingled our roof

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Avalon Building Concepts
We can see by your grades that you appreciate the quality and the value of our workmanship. As you mentioned, weather can delay our scheduling from time to time in the winter. However, we are happy that we were able to process your information, get you financing and a new roof on your home just over 2 weeks after you signed a contract with us. Thank you again for choosing us to replace your roof and if you wish to discuss any other concerns, give us a call anytime at 616-261-9927.

Charles H.
12/2016
5.0
insulation, roofing
  + 0 more
Chris was great with the insulation, he went in through the closet and came out the garage. They backed into the driveway and put a hose in. It was real quiet, I kept wondering when they were going to start it, and when I checked they were almost done.
Description of Work: Repaired a leak around the vents on the roof. It got to the insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Avalon Building Concepts
Thank you for your comments. Our many satisfied customers are our best advertising and are what our company is all about.

Roger C.
12/2016
5.0
roofing
  + -1 more
Was very happy with the way they cleaned up after it was all done. They were not the cheapest nor were they the most expensive. However we liked the quality of the product and that it was a local company. I referred my neighbor to them because he could not believe that they did it one day.
Description of Work: Replaced the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Avalon Building Concepts
We appreciate your kind comments. It is people like you that make our day brighter. Thank you!

Pat R.
12/2016
5.0
roofing
  + -1 more
Everything went very well. I went with Avalon because of their reputation and I was very impressed with their communication. Adam was good about telling me when they would be there and what they would be doing. It was also a coincidence that Mike knocked on my door just when I was thinking about replacing the roof. The cleanup was good and the crew was very polite. I've already noticed less ice buildup around the home.
Description of Work: Replaced the roof and put on a ridge vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Avalon Building Concepts
Your kind words mean so much to us. We are glad you are happy with the work we have done for you. Best wishes.

Mary R.
12/2016
5.0
roofing
  + -1 more
We did the roof ourselves before so it wasn't professionally done, it was getting about 20 years old and it was starting to leak in the front porch. I decided to get it professionally done. I got a few quotes but I liked that Avalon offered a flat rate and financing options. The workers came in and out in one day, they replaced some of the boards that needed it without charging extra. The workers were very professional and Avalon was accommodating with the dumpster, which was a very nice surprise.
Description of Work: Tore off old the old roof and put a new one on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Avalon Building Concepts
Thank you very much for your positive feedback. You were a pleasure to work for and we look forward to being of service to you again someday. Call us anytime at 616-261-9927.

Jeff C.
12/2016
2.0
gutter repair
  + -1 more
When Avalon showed up I really liked their sales representative. I asked him about their pricing and was told they were very competitive. I make the MISTAKE of signing the contract, without considering other bids. Avalon was NOT competitive at all. After signing the contract, the another contractor I had called from Angie's List gave me his quote. He quoted me $1000 for a job Avalon had charged me over $2600 in the contract. Shocked by this price disparity, I called them and got another sales talk. I should have stopped it all right then, but I let it go. After the work was done, I had to call them back for many problems. They were very good and did come back and fix the issues. When another local contractor working on my house saw the job he raised some questions about quality issues and was shocked to find out what I paid. His price would have been around the 1st contractor. I called Avalon back and talked with a manager and shared what I had heard and felt I had been dramatically overcharged. The manager gave another sales pitch that they were competitive and that these other contractors were "low ball" companies that would be out of business for not charging enough. I was NEVER looking for the "low ball" price, just a competitive one like I was promised. Bottom Line: Avalon is NOT competitive in this market at all. I have no one to blame but myself for trusting their salesman who left the company days after this job. That tells you something. While I feel I was dramatically overcharged, I post this issue so you can learn from my mistake of trusting this company . They were NOT competitive at all and are in complete denial about that fact. Apparently they stay in business by overcharging people in our community. I guess that works to a point...don't let it work on you.
Description of Work: I contacted Avalon from Angie's List to put some new gutters on our house after a new roof. We have a small house on the West Side of Grand Rapids. There was only 100 feet of gutter, with nothing unusual or complicated about the job. I spoke with Avalon first, but I had also called another contractor for a quote.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$2,600

Response from Avalon Building Concepts
We appreciate you for choosing us to work on your gutters. We cannot speak for other companies, however we stand behind the quality of our material, our workmanship and our customer service. We work hard everyday to provide the best service for our customers before, during and after the work is completed. As you mentioned, we sent a service technician back out to the home at your request to address your issues with the work. So if you have any more concerns about what was installed, please give us a call anytime at 616-261-9927. We have a live person answering the phones 24 hours per day, 7 days per week, 365 days each year.

Tara D.
12/2016
4.0
roofing
  + -1 more
We were told when we bought the house two years ago that we needed a new roof and some pieces came off in the tornado. As far we can tell everything went well. We would recommend Avalon to others.
Description of Work: Tear off old roof and put a new one on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Response from Avalon Building Concepts
Thank you for choosing us to replace your roof. We always appreciate hearing from our customers and we will use your feedback to evaluate ourselves moving forward. Please call us again anytime at 616-261-9927.

Eric C.
12/2016
5.0
insulation
  + -1 more
The insulation is working, especially in the kitchen and the kitchen cabinets. I have been wanting to do insulation for a few years. The crew was Cracker Jack. They went right through it and cleaned up any messes.
Description of Work: Blown in insulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Avalon Building Concepts
You certainly picked the perfect time of year to insulate your home. Glad that you can feel it working in this cold weather. Thank you for choosing us and if there is ever anything else we can do for you in the future, give us a call anytime at 616-261-9927. We have a live person answering the phone 24 hours per day, 7 days each week, 365 days per year.

Heather H.
12/2016
5.0
replacement windows
  + -1 more
We have used them a second time because we were satisfied with their work. They were timely and cleaned up well which is important to me. We got other quotes and determined that Avalon was the best value, for the quality, timely service, and their variety of options.
Description of Work: Replaced a majority of the original Windows on the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Avalon Building Concepts
Thank you for the feedback and we appreciate the confidence you have repeatedly placed in us. We use your comments to improve as a company and we hope to work with you again soon.

Kim M.
12/2016
5.0
insulation
  + -1 more
We looked up insulators in the phone book and found Avalon. We are hoping that the new insulation will calm down the boiler.
Description of Work: Insulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,600

Response from Avalon Building Concepts
Thank you for the feedback, we use it to evaluate ourselves everyday. We are glad that we could help you with your insulation project. Please give us a call again anytime at 616-261-9927. We have a live person answering the phone 24 hours per day, 7 days each week, 365 days per yer.

Laurita C.
12/2016
5.0
roofing
  + -1 more
I had an active leak in my house. I called other companies and couldn't get anybody to come out. Avalon came out right away and gave me a very fair estimate. The estimator and the crew were very polite. They did the work and did not leave any trash around. Aside from the roof no longer leaking, you could not tell that any work was done. I would highly recommend them to anyone.
Description of Work: Avalon did a repair on my roof from an ice jam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Avalon Building Concepts
Thank you for choosing us to repair your roof. We appreciate the feedback and we will use your comments to improve as a company. We are also glad to hear that your roof is no longer leaking. If there is ever anything else we can do for you in the future, please give us a call anytime at 616-261-9927. We have a live person answering the phone 24 hours per day, 7 days each week, 365 days per year.

Alan W.
12/2016
5.0
roofing
  + -1 more
Went well. The crew was fine, they did a good job and a real professional cleanup. They even removed my unused satellite dish. We also got a quote from a steel roofing company but did not want to spend that much money. We saved money by just roofing over the original.
Description of Work: Put a new layer of shingles on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Avalon Building Concepts
Thank you for choosing us to replace your roof and we are glad that we could help you with the satellite dish too. We appreciate the comment and we will use your feedback to improve as a company. If there is ever anything else we can do for you, please give us a call anytime at 616-261-9927.

Dadi D.
12/2016
5.0
roofing
  + -1 more
Everything went good. No problems with any of it.
Description of Work: Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Response from Avalon Building Concepts
Thank you for choosing us to work on your roof and thank you for the comments. We will use your feedback to improve as a company. Please give us a call again anytime at 616-261-9927.

Dennis W.
12/2016
5.0
roofing
  + -1 more
It was a more simple and easy process than I expected. It was the best value of the quotes that we have gotten. It was great job and it was done so fast. The cleanup was great we only found one nail.
Description of Work: Replaced the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Avalon Building Concepts
We try to make the process as simple and easy as possible for our customers so thank you for the comment. We will use your feedback to improve as a company. If there is ever anything else we can do for you in the future, do not hesitate to call us again anytime at 616-261-9927. We have a live person answering the phones 24 hours per day, 7 days per week, 365 days each year.

Dan V.
12/2016
5.0
drywall, roofing
  + 0 more
The roof had some leaks, I needed it done fast. Avalon's crew got the old one off and the new one in day which is what I was hoping for.
Description of Work: Replaced roof and drywall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Response from Avalon Building Concepts
Glad we could get the roof fixed for you so quickly. Thank you for choosing us to replace it and we appreciate the feedback. Give us a call again anytime at 616-261-9927.

Chris B.
12/2016
5.0
roofing
  + -1 more
Like the look of the new roof, it pops, and makes the home look bigger. The crew was very polite.
Description of Work: Replaced the leaking roof, it was leaking in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Avalon Building Concepts
We are always happy to hear from our customers. Thank you for the comments about your new roof and the crew. We use your feedback to evaluate ourselves each day. Thank you for choosing us to replace your roof and call us again anytime at 616-261-9927 if you need any other home improvements in the future.

Kathy O.
12/2016
5.0
roofing
  + -1 more
The roof used to leak bad. We had to bring out totes and other things to collect it. The last time it rained it was great to not have to do that anymore. I couldn't even tell that it was raining. Severiano's crew showed up and went straight to work. The crew was great and cleaned up well. Avalon also made sure to get it done before I had to leave town. It was my first time doing something like this and everything fell into place.
Description of Work: Replaced the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Avalon Building Concepts
We are certainly happy to hear that you do not have to collect any rainwater in your home anymore. Thank you for choosing us to replace your roof and we will use your feedback to improve as a company. If there is ever anything else we can do for you in the future, please do not hesitate to call us anytime at 616-261-9927.

Lance H.
12/2016
5.0
gutter repair, roofing
  + 0 more
Everything went fine. The roof had leaked in the past and we've been patching it up for years. No leaks anymore. Everything went pretty smooth.
Description of Work: Roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Avalon Building Concepts
It's always great to hear from our customers and we are always glad to hear when we can stop a roof from leaking. Thank you for the feedback, we will use it to improve as a company. If there is ever anything else we can do for you in the future, please do not hesitate to call us anytime at 616-261-9927.

Diane D.
12/2016
5.0
roofing
  + -1 more
Roof was leaking and we tried many times to fix it. Avalon called me and asked about the roof so I let them do it. They did the presentation, Randy brought out all the shingles and he was pretty good. And when it rained I thanked God that it didn't leak any more. I would recommend them to others.
Description of Work: Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

Response from Avalon Building Concepts
We are also happy to hear that the roof is no longer leaking. We appreciate your feedback and will pass it along to Randy. If there is ever anything else we can do for you, please give us a call anytime at 616-261-9927.

Roger P.
11/2016
5.0
roofing
  + -1 more
The roof was patched up in a million places and I've known that I needed to replace it since I got the house two years ago. I went with Avalon because they were bonded and insured. Avalon did a good job. The guys cleaned up after the job was done. They were easy to get along with. I'm happy with the job they did and the roof they put on my house.
Description of Work: Replaced the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from Avalon Building Concepts
Thank you for choosing us to replace your roof and we appreciate the feedback. We use your comments to improve as a company. Please call us again anytime at 616-261-9927. We have a live person answering the phones 24 hours per day, 7 days each week, 365 days per year.

Jeanne H.
11/2016
5.0
gutter repair, roofing
  + 0 more
Roof was leaking and nobody else would do it until March. But Avalon was the best people that came by and got it done quickly. They got it done within a week, and when they threw in the gutters then it was a done deal. The gutter people were very nice.
Description of Work: Roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,400

Response from Avalon Building Concepts
We are proud to roof all year long and we always appreciate hearing from our customers. Thank you for choosing us to replace your roof and gutters. We hope to work with you again soon.

Brad B.
11/2016
5.0
roofing
  + -1 more
Went great, good price, happy with quality, had two follow up items that they took care of without issue. Would definitely hire again for roofing project
Description of Work: Needed a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Avalon Building Concepts
Thank you for the comments, we use it to improve as a company. If there is ever anything else we can do for you in the future, please give us a call at 616-261-9927.

David P.
11/2016
5.0
roofing
  + -1 more
Like what they did to the roof. They were very nose to the grindstone. We have received compliments on the roof, it looks very nice. The crew worked pretty hard. They worked until dusk and got it done much quicker than we expected, even working through difficult weather.
Description of Work: Worked on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Avalon Building Concepts
Thank you for the feedback and we will pass along your compliments to Juan and his crew. Never hesitate to call us again anytime at 616-261-9927. We would love to work with you on another home improvement in the future.

Carol and Charles J.
11/2016
5.0
roofing
  + -1 more
David did a great job of explaining what was going to happen. The crew worked hard, they were very respectful and just did it. They even had a guy picking out debris from the garden out front. The backside had a lot of cracked shingles, now it all looks nice, new and fresh, and ready for winter.
Description of Work: Our roof was getting old so they replaced it and some sheeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Response from Avalon Building Concepts
We pride ourselves on keeping the home clean so we are glad to hear that someone was tending to your garden. Thank you for choosing us to replace your roof. If you ever need anything else, give us a call at 616-261-9927.

Contact information

5017 Division Ave S, Grand Rapids, MI 49548

http://www.avalonroofs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2102155759
Trade License Locale
Michigan
Trade License Authority
Michigan: Contractors
Trade License Expiration
05/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Windows,
Siding,
Insulation,
Doors,
Chimney Repair,
Decks and Porches,
General Remodeling,
Kitchen and Bath Remodeling,
Skylights,
Egress Windows

FAQ

Avalon Building Concepts is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Avalon Building Concepts accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Avalon Building Concepts offers free project estimates.
Yes, Avalon Building Concepts offers eco-friendly accreditations.
No, Avalon Building Concepts does not offer a senior discount.
Yes, Avalon Building Concepts offers emergency services.
Yes, Avalon Building Concepts offers warranties.
Avalon Building Concepts offers the following services: Roofing, Roofing- Repairs, Asphalt, Metal (Corrugated, Standing Seam, Stone Coated Shingles), Flat Roofing(TPO,EPDM, & Rolled). Skylights. Storm Repairs. Attic & Sidewall Insulation. Gutters. Windows. Doors. Siding. Remodels. Masonry.

Contact information

5017 Division Ave S, Grand Rapids, MI 49548

http://www.avalonroofs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM