Guarantee System, Inc is the premier recovery service company serving Grand Rapids and surrounding areas for over 30 years. Our #1 goal as a company is having complete customer service and there is no job that is too big or too small. We specialize in water & mold removal and carpet & duct cleaning. If you want the job done right, call Guarantee System today!
I was amazed at how quickly I was contacted. Their installer arrived prepared to quote and complete the job in one visit if need be. He was on time, flexible, courteous, helpful, and just about any other positive adjective I can think of. My carpet looks like nothing ever happened to it. I can't say enough good things about this experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeanette P.
09/2012
N/A
Rolling up my rubber backed area rug I was horrified by the spill evidence. In my Honda, the rolled up area rug emitted an unpleasant odor I had not noticed in my home. I'm happy to say the after cleaning, the spots and he smell were gone.
Rating Category
Rating out of 5
quality
3.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ricardo c.
06/2012
N/A
This guys did a great job i realy please with the work they did on my carpet
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Amy D.
05/2012
N/A
Fast service! They came out to my house to do the estimate the same day I called to set up appointment! Excellent customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Shyelle P.
05/2012
N/A
Scheduled quickly, was on time and did a great job. Can't even tell where damage was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandy W.
04/2012
N/A
Very Satisfied with service. Dave and John were great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melissa S.
04/2012
N/A
Company was wonderful and very prompt. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sue M.
10/2011
N/A
John and Brian are 10 star professionals. They wore booties on their feet. They were very polite, efficient and were very willling to please the customer. They made sure the home was just as they entered it. I would highly recommend John and Brian to anyone. Sue M
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rick L.
02/2011
N/A
For duct and furnace cleaning. Very friendly. Showed up with flowers for my wife. Cleaned up after themselves. Family owned.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
phil l.
02/2011
N/A
The response time to my request was great! Next day service om a Saturday. Worked out good with my work schedule. The technician Brian was very knowledgeable about the services and equipment provided. He did a great job! I would use this service again, and recommend Guarantee service to friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Traci P.
02/2011
5.0
They showed up at the appointment time, did a thorough job, and showed me exactly what they were doing and where my problem areas were. There were no hidden charges, and they completed the job in the amount of time and for the money I had been quoted. Brian was also great with my dog!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vita C.
11/2010
5.0
A+++
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bryan T.
09/2010
N/A
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
elizabeth r.
08/2010
4.0
.n/a
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Erin O.
06/2010
N/A
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bruce H.
06/2010
5.0
David Nebelung was the technician, and was very friendly, and did a great job. He went out of his way to make sure the job got done quickly and efficiently. I would use them again for any carpet job I needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ken A.
06/2010
N/A
It was very good work. We are happy and the flowers were a nice touch. In fact they are still good three weeks later. Thanks a lot!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Henry W.
04/2010
4.0
Excellent response. Very neat and considerate. Careful with belongings and property. Very good customer relations.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bernie D.
03/2010
5.0
You guys rock!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Darlene-Steven C.
03/2010
5.0
Very Please!! The carpet once again looked as nice if not better than when we moved in.