Restore Cleaning And Resoration, Inc

About us

Guarantee System, Inc is the premier recovery service company serving Grand Rapids and surrounding areas for over 30 years. Our #1 goal as a company is having complete customer service and there is no job that is too big or too small. We specialize in water & mold removal and carpet & duct cleaning. If you want the job done right, call Guarantee System today!

Business highlights

48 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.572 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
11%
3
6%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.8
Showing 26-50 of 72 reviews

Keith K.
10/2012
N/A
Excellent Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom F.
10/2012
N/A
I was amazed at how quickly I was contacted. Their installer arrived prepared to quote and complete the job in one visit if need be. He was on time, flexible, courteous, helpful, and just about any other positive adjective I can think of. My carpet looks like nothing ever happened to it. I can't say enough good things about this experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanette P.
09/2012
N/A
Rolling up my rubber backed area rug I was horrified by the spill evidence. In my Honda, the rolled up area rug emitted an unpleasant odor I had not noticed in my home. I'm happy to say the after cleaning, the spots and he smell were gone.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ricardo c.
06/2012
N/A
This guys did a great job i realy please with the work they did on my carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amy D.
05/2012
N/A
Fast service! They came out to my house to do the estimate the same day I called to set up appointment! Excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shyelle P.
05/2012
N/A
Scheduled quickly, was on time and did a great job. Can't even tell where damage was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandy W.
04/2012
N/A
Very Satisfied with service. Dave and John were great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa S.
04/2012
N/A
Company was wonderful and very prompt. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue M.
10/2011
N/A
John and Brian are 10 star professionals. They wore booties on their feet. They were very polite, efficient and were very willling to please the customer. They made sure the home was just as they entered it. I would highly recommend John and Brian to anyone. Sue M

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick L.
02/2011
N/A
For duct and furnace cleaning. Very friendly. Showed up with flowers for my wife. Cleaned up after themselves. Family owned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

phil l.
02/2011
N/A
The response time to my request was great! Next day service om a Saturday. Worked out good with my work schedule. The technician Brian was very knowledgeable about the services and equipment provided. He did a great job! I would use this service again, and recommend Guarantee service to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Traci P.
02/2011
5.0
They showed up at the appointment time, did a thorough job, and showed me exactly what they were doing and where my problem areas were. There were no hidden charges, and they completed the job in the amount of time and for the money I had been quoted. Brian was also great with my dog!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vita C.
11/2010
5.0
A+++

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryan T.
09/2010
N/A
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

elizabeth r.
08/2010
4.0
.n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erin O.
06/2010
N/A
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce H.
06/2010
5.0
David Nebelung was the technician, and was very friendly, and did a great job. He went out of his way to make sure the job got done quickly and efficiently. I would use them again for any carpet job I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken A.
06/2010
N/A
It was very good work. We are happy and the flowers were a nice touch. In fact they are still good three weeks later. Thanks a lot!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Henry W.
04/2010
4.0
Excellent response. Very neat and considerate. Careful with belongings and property. Very good customer relations.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bernie D.
03/2010
5.0
You guys rock!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Darlene-Steven C.
03/2010
5.0
Very Please!! The carpet once again looked as nice if not better than when we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

6660 Old 28th Street, Grand Rapids, MI 49546


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories


FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Yes, Restore Cleaning And Resoration, Inc offers free project estimates.
No, Restore Cleaning And Resoration, Inc does not offer eco-friendly accreditations.
No, Restore Cleaning And Resoration, Inc does not offer a senior discount.
Yes, Restore Cleaning And Resoration, Inc offers emergency services.
No, Restore Cleaning And Resoration, Inc does not offer warranties.

Contact information

6660 Old 28th Street, Grand Rapids, MI 49546


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day