Daane's Designs LLC

The tile is uneven, raised and low in many spots. Grout lines uneven and some filled and some very low. The tiles were left short cut from the walls and never filled with grout. Some tiles literally lay against the tile next to it so much that grout cannot be put in. The damaged our freshly painted walls. They gouged, scratched, and got thin set all over walls. Had to wash, mud, sand and repaint everything lower then 5 ft. plus material again. Cost us $895.00 to repair and repaint. Consulted with local tiling company, will cost $ 1000.00 just to break out and fix a small area that's seen the most. To replace and do the job completely correct would be over 10k. Have estimates Jennifer Daanes and her employee Chad Hardy refuse to take responsibility for the terrible job. They wont look at the pictures nor come back to house to show them the issues. At this point all they have done is threaten to tell others that they didn't get paid the remaining balance. We offered a fair amount to settle and they refused money. They were given half down in beginning. We have been advised by attorney not to pay them more. We tried to settle just to be done with it , but they wont. They send nasty texts and threats instead. They told us to put furniture over anything we don't like or and use throw and area rugs. That's their resolution.