About us
Welcome to Metro Maids! We pride ourselves on our excellent customer service and satisfaction. With over 14 years of experience, we are sure you will be more than happy with our work. Give us a call and we'll take care of the rest!
Business highlights
15 years of experience
Services we offer
Janitorial Service , Maid Service
Amenities
Free Estimates
Yes
Reviews
4.48 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 13% |
Filter reviews by service
Showing 1-8 of 8 reviews
Joan G.
Jan 2021
Kristen and Ruth did an excellent job of cleaning my house. They were efficient and thorough. And Metro Maids customer service is outstanding.
Michael G.
Nov 2018
Janitorial Service
Top drawer in every way! Regular communications, extremely responsive, respected my timelines and met or exceeded all of my expectations. Will absolutely use them again and would highly recommend!
Joseph M.
Aug 2018
They paid attention to the fine details of my house cleaning, which is hard to find. I recommend them to all my friends in the neighborhood. High quality cleaning in my experience, give them a shot.
Ellie D.
Aug 2018
Janitorial Service
They were really fast and did a great job!
Jennifer S.
Sep 2017
Jennifer the owner of this company never sent the same person(s). One time she sent one girl and it took nearly 9 hours for her to not even do the job correctly. This last time she sent someone who had yet to be trained and didn't have transportation so her boyfriend waited out front of my house. She didn't even complete the job!!! Then I paid $20 for them to wipe out the refrigerator first time wasn't done second and third time. She refuses to refund my $ after I fired her!!! Do not hire this company they are horrible at what they do and Jennifer should be ashamed of herself!!
Response from Metro Maids
"We are sorry that you were not happy with our service. We strive to make sure each and every customer is satisfied with the work we perform. We returned the check for $120.00 on September 18, 2017 for the cleaning that was unsatisfactory. We pride ourselves on being a quality cleaning service."
Stacy B.
Aug 2016
I had a really tight timeline. Metro maids were able to start the job the next day. They really helped me out.
Response from Metro Maids
"It was our pleasure to work with you. Thank you so much for allowing us to help you out with your cleaning needs!"
Rosalie R.
Jul 2016
I would've definitely want the two girls back for another cleaning if needed.
Carol L.
May 2016
Very friendly staff very accommodating and cant beat the price
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Metro Maids is currently rated 4.4 overall out of 5.
Yes, Metro Maids offers free project estimates.
No, Metro Maids does not offer eco-friendly accreditations.
No, Metro Maids does not offer a senior discount.
No, Metro Maids does not offer emergency services.
No, Metro Maids does not offer warranties.