Allied & Associates, Inc.

This is a public adjuster company that came out to our house after we had a hot water tank blow and flood our basement in May. Joe came out and was very nice saying that they were going to fight for us. Spent over an hour at the house. He sent out the contract and said that the owner Gary would deal with the insurance company. A week went by and we hadn't heard anything. My husband called Gary a week after we had signed the contract to get an update. Gary said why do we want a quick gratification, that he'll contact us when he's ready. My husband replied saying I don't want gratification, I want communication. Gary then replied saying in a very aggressive manner, saying we're not doing business and then proceeded to hang up the phone. I called the main office calling for Joe to let him know and to get our contract back to cancel the contract. Gary got on the phone to let me know that Joe works for him and we are no longer doing business. I asked him that I needed to know how I was going to get my contract back to cancel it. He then hung up on me. I called the office back and told the girl that I needed my contract back and she let me know that it was going to be in the mail. All we wanted to do was get an update on what was going on. Gary didn't want to give us an update and decided he would rather do business with people who do not need updates.