If you’re searching for a trusted Detroit plumber that serves Wayne, Macomb, and Oakland Counties, look no further than The Cregger Company. The third-generation plumbing company offers a wide range of high-quality services including general plumbing repairs, sewer and drain cleaning, backflow prevention, water heater services, boiler services, and flood control. Considered as expert diagnosticians, the company’s plumbing team has the experience, training, and equipment to solve even the most challenging plumbing issue. Day or night, The Cregger Company works around the clock to keep your plumbing system safe and efficient. Call now to schedule a service. The company provides free estimates and has flexible financing options available to help with budget concerns. The Cregger Company loves what they do, especially when customers like you are happy.
Removal and installation went great. Only one worker to lug the old toilet out and lift the new one out of the box and install.
Description of Work: Initally, I had them come out to replace the inner working of a toilet because the flapper that I installed had to be cut to fit and wasn't fitting properly. Plumber told me it would cost me less money to buy a toilet and let them install it than to replace the inner workings. So I went out and bought new toilet and they came the following week, removed the old one and installed the new one. The old toilet was hauled away and the plumber even cleaned the floor with wood cleaner before he installed the new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
LAURA S.
02/2013
5.0
plumbing
+ -1 more
It was fine. Our water pressure increased after some plumbing repairs a couple of weeks ago and the toilet was making a whistling sound. Greg fixed it fast.
Description of Work: Greg adjusted the valve faucet in the toilet to get rid of whistling noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Lea C.
02/2013
3.0
plumbing
+ -1 more
I called on Monday and was not able to have someone come to my house until Thursday. The plumber came to estimate. This was the first estimate that I received for this work. I was quoted $350 to fix using copper and $300 if I used PEX. I called the 2nd highest rated company on Angie's List (SOS Plumbing) for a second estimate. SOS came out the same day. He had to come back on Sunday since there was frozen insulation under the pipe. He came Sunday and charged me $75 to do the same work.
Description of Work: Called to fix a leaky pipe in my basement that was in a very tight spot.
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Randy K.
02/2013
5.0
plumbing
+ -1 more
Snaked lines from sump to outside drain.
Description of Work: Checked basement drain lines.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$139
ELIZABETH S.
02/2013
5.0
plumbing, drain cleaning
+ 0 more
This is the third time I have used this company and I must say after 30 some years of various plumbing issues, they are far and above the best company I have used. Each time I have had a different problem - and have had a different plumber. They have all been extremely knowledgeable, have explained in detail what needs to be done and have all been very friendly. From start to finish - from scheduling an appointment to the finished quality job, absolutely no complaints.
Description of Work: This service call was for a clogged upstairs sink drain which - as it turned out - needed to be snaked from the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Doug K.
02/2013
5.0
plumbing, water heater repair
+ 0 more
Called late Monday night, they came out Tuesday morning with a non-high efficiency water heater. The person answering the phone late at night apparently didn't ask enough questions about my current water heater to determine the correct type for the replacement. The plumber had to exchange it for the correct model, which delayed the installation 2 hours. Installation was done quickly after that, the plumber was courteous and friendly.
Description of Work: Replace water heater, 40 gallon gas high efficiency
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,075
Diana S.
02/2013
5.0
plumbing
+ -1 more
Exemplary service from start to finish. I received a phone call, as promised, about an hour prior to the appointment that confirmed that the workman was on his way. This was at the beginning of the time window we had talked about! Serviceman (i think his name is Dave) was clean, quick, quiet, and honest. Here on time, analyzed the problem, fixed it, cleaned up, and was on his way. And every communication with me - although thankfully only to what was pertinent - was very, very pleasant.
Description of Work: Clearing a backed-up sewer drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Todd B.
02/2013
5.0
plumbing, drain cleaning
+ 0 more
We had a shower drain that kept clogging every couple of months, which was costing us as much as a plumber in liquid draino and other drain cleaners. They arrived on time, and performed the work we asked quickly, and found the problem of some objects lodged in the our pipes. After they fixed the problem we called them out for in the first place, they went around and checked and cleaned the other drains in our house at no extra charge. We also asked about a toilet that had been "running" on the main floor. The plumber was very courteous and checked the toilet for us, it was an easy fix. Cregger Plumbing provided us very professional service and we would use them again.
Description of Work: Drain pipes clogged every couple of months, and needed to be snaked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wesley W.
02/2013
5.0
plumbing, drain cleaning
+ 0 more
They arrived on time and were finished cleaning out the drain in under one hour. The work area was well cleaned when they finished.
Description of Work: I simple had the house sewer drain cleaned.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Deborah B.
02/2013
3.0
plumbing
+ -1 more
Service was fine but out of my price range.
Description of Work: I needed to have my kitchen faucet replaced with one that I purchased. I purchased the "deal" for $119.00, but the final bill came to $265.00. The gentleman who replaced the fauced did a fine job. He was neat and the install was smooth. He wasn't pleased about being assigned this job as he is a big guy and the space was cramped, so I felt quite apologetic about that. I have just moved back to the Detroit area from the Tampa Bay area and the cost for this kind of service is quite different...much higher here. But, I am learning how to install faucets myself. I since replaced a bathroom faucet pretty easily...girl power. I will be shopping other plumbing companies.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$265
James T.
02/2013
4.0
plumbing
+ -1 more
THEY FIXED THE PROBLEM BUT IT COST WAY TO MUCH.
Description of Work: THEY PUT ONE FAUCET IN MY WASH TUB. IT WAS LEAKING AT THE STEM SO I THOUGHT THE WERE GOING TO JUST PUT A WASHER IN. I TOLD THEM THEY SHOULD PUT IN ANOTHER ONE IN SO THEY WOULD MATCH. SO THEY DID BUT WHAT THEY PUT IN DIDN'T EVEN MATCH SO I TOLD THEM THAT AND THEY CORRECTED THAT. MY FRIEND ALWAYS TURN OFF THE WATER HOSES TO THE WASHER SO I TOLD THEM THAT I COULDN'T TURN THEM SO SOMETIME DURING THE TIME THEY WERE WORKING ON MY FAUCET THEY WERE LOSEN BUT THEY STARTED TO LEAK. BUT THEY HAD LEFT FOR THE DAY AND WHEN I TURN THE WHEEL ON THE FAUCET IT WAS LEAKING REALLY BAD. SO I HAD TO CALL THE OFFICE TO CALL THEM BACK SO I ENDED UP BUYING TWO MORE FAUCETS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Cregger Plumbing, Heating & Cooling
Good evening, This was completed in 2011. Why did you not call us to express your displeasure. I am sure we would have taken immediate care of this for you. Reporting on this almost 1 1/2 years later makes it very difficult to try to help. Please call us if we can do something further for you. Hope you have a great evening. Sincerely Derek Mackie Master Plumber
Edward B.
02/2013
3.0
plumbing
+ -1 more
No work performed - quote too high
Description of Work: Price quoted was far too high !
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from Cregger Plumbing, Heating & Cooling
Member, Thank you for taking the time to speak with me this morning. While i am unhappy to hear our pricing was to high for this work, i greatly appreciate the fact that you would be willing to give us another shot at other things for you. You have our office number and my staff knows that if you should call, you will be directed to myself and i will personally handle your plumbing needs. Thank you again for your time . Have a wonderful day. Sincerely Derek Mackie Master Plumber
Agnes W.
02/2013
5.0
drain cleaning
+ -1 more
Plumbers were on time efficient, thorough, friendly, and fast. They were also, helpful in explaining problems I was having with botched jobs from previous bad plumbers, and gave me an estimate to fix the problems. I plan to contact them again as soon as I am able. Also, the office receptionist was very friendly and gave me a quick appointment, and called me after the job was completed to check if I was satisfied. I would definitely recommend them to family and friends. The $200.00 coupon I purchased from Angie's List for $99.00 really helped.
Description of Work: snaked (cleaned) drain in bathroom sink and bathtub, assembled and installed shower head supplied by me. and installed new face plate broken when bathtub was snaked. Also, gave me an estimate to install new bathtub fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
DAWN A.
02/2013
5.0
plumbing, wells
+ 0 more
Punctual, professional, very thorough, answered all my questions and cleaned up with no mess left behind. Very pleased and will use them again.
Description of Work: New sump pump and water-powered backup installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
LeeAnn L.
02/2013
4.0
plumbing, drain cleaning
+ 0 more
He came. He fixed. We are happy.
Description of Work: The plumber did a good job and fixed our problem.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Cindy K.
02/2013
5.0
plumbing
+ -1 more
The toilet had been hard to flush for about 2 months. The handle could not be pushed down without a lot of force. I tried loosening the handle but that didn't do anything. Since there are 2 other toilets in the house I was not in a big hurry for someone to come out to fix the problem. I called and made an appointment for someone to come out on Wednesday 2/13/13 for a morning appointment Hours are 9-1. I was offered Tuesday 2/12 but Wednesday worked better for me. I was told I would receive a call about a 1/2 hour before the arrival of the repairman. On Wed 2/13 I received a call about 9:25 am that someone would be there within 45 minutes. David arrived in less than 1/2 an hour. He was courteous, friendly and professional. He had the parts he needed and fixed my toilet quickly. He explained what needed to be done in terms that I could understand. I was very happy with my experience.
Description of Work: Flush valve seal and trip lever replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Diana W.
02/2013
5.0
plumbing
+ -1 more
They came had to come back they did and job completed. price less than expected. Have a credit.
Description of Work: job done great. i have credit of 50.00 for future work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Carol L.
02/2013
5.0
water heater repair
+ -1 more
They inspected our old water heater because of a leak from the bottom of the tank. It could not be fixed (tank was old). They removed old water heater and installed a new water heater two days later. There was a slight water leak at one of the soldered joints that night. after the installation of the new water heater. The installer came out first thing Saturday morning (next day) and fixed it. He had said that he was having a slight problem with the soldering. We were very pleased with their service.
Description of Work: Installation of new water heater and removal of old water heater.
Rating Category
Rating out of 5
Yes, I recommend this pro
$870
Lecia E.
02/2013
5.0
plumbing, drain cleaning
+ 0 more
I called Cregger when my tenant had a stopped toilet in the basement. She is a working mom with three children so speed was important. Cregger made contact with her, sent someone out at a time/day convenient to her and completed the work in short order. Within a day or two, however, the toilet overflowed and created a flood situation in the basement. With water rapidly spreading, I called Cregger and they sent someone out immediately and got it fixed. I learned that the drain was clogged. My tenant and I were both happy with Cregger's quick response. I would use them again without question.
Description of Work: Cregger fixed a leaking toilet and a clogged drain in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kurian J.
02/2013
5.0
plumbing, gas leak repair
+ 0 more
They were pretty good and they did a good job. I had a good experience with them. They personally met their standards.
Description of Work: Cregger Plumbing and Sewer put a gas line for my stove and a water line for my fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Samuel D.
02/2013
5.0
plumbing
+ -1 more
The copper pipes in the basement of a relative's house were stolen and needed to be replaced to restore water service to the home. I called Cregger and asked for an estimate. The man who came out was on time, friendly, and knowledgeable. He performed a thorough review of our needs and gave us options. He assured us that any of the choices we made would be up to code and reviewed the pros and cons of each method. We decided to replace the copper with plastic and were glad we did after the job was done. The installation team was also friendly and efficient. The lead plumber found a new leak, unrelated to the stolen pipes, and came back to fix the issue at our convenience with a very reasonable additional charge. We were very satisfied with the price, service and quality of the job. We would definitely use Cregger again. We were able to use the Big Deal which saved us $100.00.
Description of Work: Very Good Job!
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,000
Flora H.
02/2013
5.0
plumbing, wells, drain cleaning
+ 1 more
everything was great. I would reccomend this company to anyone. they are honest, explained everything before he did anything, and he did great work!
Description of Work: e Toilet repair
Rating Category
Rating out of 5
Yes, I recommend this pro
$379.98
Jeanette H.
02/2013
4.0
plumbing
+ -1 more
They did a fine job. They came on time, were very professional and helpful. I would highly recommend them.
Description of Work: I purchased a big deal for Plumbing Services.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Beverly H.
02/2013
5.0
plumbing, wells
+ 0 more
The sump died,2 days after the unusual high temps, and melting snow. I awoke to water sensor alarms going off,and 3 rooms,with an ever increasing amount of water coming out the floor drain. I called Cregger,although,packed and busy,Cathy made sure someone was able to come out to at least and band-aide the emergency,because I had a specific pump,Shellback,that needed to be picked up from the 1 and only place that carried it. Greg,came by, picked up the broken pump and gave me great advice on how to pump out the water that was there more efficiently and less back braking then I had been doing for 12+hours. He came by the next morning,first thing,with the new pump, and had it in no time.I used their big deal coupon,to lessen the blow. I can't thank enough,Greg's knowledge,skill, and just an all around nice & personable master plumber. Cathy,thank you,once again,for attention to detail,patience and professionalism. Cregger Plumbing,represents,the very best of Angie's List,or any list. Thank you.
Description of Work: Sump Pump,
Rating Category
Rating out of 5
Yes, I recommend this pro
$894
CHRISTOPHER W.
02/2013
5.0
plumbing, drain cleaning
+ 0 more
David was very knowledgeable and explained the drain configuration. He examined the sump pump/basin and recommended replacing the basin/pit as it was collapsing in on itself which severely reduced the capacity of the pit. This was a know problem that I just did not get around to addressing. David provided us with an estimate of between $1600 - $1800 to jack-hammer around the floor by the sump pump, install a new pit, a Voeller pump and re-cement the floor. We will have this firm do the work. Update:On Feb 25, wWe had Cregger remove our old sump pump and pit, install a new pit and pump, and install a check valve in the floor drain that had backed up. They did a very good job and cleaned up afterwards.
Description of Work: David came out and examined the floor drain that had backed up. He determined that this drain was part of the perimeter basement drain system and backed up because the sump pump float got stuck. He snaked the floor drain and removed several obstructions.
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Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Appliance Repair,
Heating and Air Conditioning,
Drain Pipe Installation,
Excavating,
Natural Gas Lines,
Water Filtration and Softening,
Doors
FAQ
Cregger Plumbing, Heating & Cooling is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Cregger Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa