Cregger Plumbing, Heating & Cooling

was good and on time

Special coupon was $99 for $200 worth of service/work. It strikes me very odd that the total price came out to $198. I had a toilet that needed some parts replaced. It was running a lot and making a lot of noise. The parts were replaced. When a follow call came to me, I explained that the toilet was still running too long and still too loud. Someone was supposed to come back and check. No one showed on the scheduled day and I haven't heard a word since. Updated 4/1/13: Derek came by at the scheduled time and was able to fix the toilet. It now runs smoothly and quietly. It was so nice to have a follow-up call and a follow up visit. I appreciate it.

They showed up on time and unplugged the problem toilet as promised.

It excellent, and they did a good job. The worker did a good job as well.

I called and they sent a service repair person the same day. He came within the time frame that they said he would come. He diagnosed the problem, and talked to my insurance company about the cause of the problem. When the insurance company said it was not a covered repair, he talked to the manufacturer of the faucet to help me determine the right parts to get. Because of his thorougness was able to locate the part on Amazon and did not have to buy it from the manufacturer. When the part came, I scheduled a return appointment. He came out and installed the part. They also had an online coupon for 25 dollars off of the repair. Buying the part on Amazon and having them install it was actually cheaper than the deductible on the insurance claim.

Needed to replace two 3/8" valves which he did not have on hand. They had to purchase them. Installed new valve very quickly. When valve became blocked due to dirt they came back and cleaned it out without hesitation.

Pleasant experience - no complaints.

They came on time and performed service that was required.

Come on time, did work greatly. Polite.

Richard was prompt and reasonably priced and very efficient.

Cregger Plumbing and Sewer were very good. They're prompt. They did the job.

When we hired Cregger to do the job, they came in with multiple bits to get through the clog in the line. They successfully got through the clog and we did not have to put in a new sewer line. Cregger also mentioned that considering how old our house is (1920s house) the sewer line was in great condition. Thank you Cregger.

I called at about 1:30 due to a little sewer back up. By the time i came home from running errands, half of the basement had flooded. The receptionist was professional and courteous and said they may not be able to get here till after 5 or tomorrow as they were busy. After hour prices would apply. She called a few hours later to tell me that a person was available in about a half hour. Dave was knowledgeable, patient, fast and efficient. He took care of the problem and priced fairly, honoring the $25.00 coupon. They basically under promised and over delivered, which I appreciate .I would recommend them and hire them again.

Contacted company, they returned my call within 48 hours. Sevice was based on my schedule, Job done fast and efficient. Hand shake and smile of Good Bye.

I do like them and that is why I had them out here the second time. They have a good price and a good service. First, they gave me an estimate, and then they were able to come back within just a couple of days and do the work, so that was good for me. They were here when they said they would be.

Did job on time. Good job overall.

This started last week when I had a plumber from another company come out to give me an estimate. To replace the internal cartridge and put a new washer on the shut off valve was quoted at $632.00! This was after a $35 new customer rebate was subtracted. The next day I joined Angie's List to search for a new plumber. Cregger had a coupon for $111 cost to get $200 worth of plumbing services which I gladly used. I called Cregger and told them exactly what part I needed. Greg came in and had both problems fixed in about 25 minutes. Total cost on the job (including purchasing the part) was only $205. Of course, I got the first $200 worth for only $111 and then wrote a check for $5 to make up the difference. Bottom line is I spent a total of $116 compared to the initial plumber's estimate of $632. Using Angie's List and Cregger saved us $516. Dealing with the office also was simple and quick.

.An apprentice plumber came to our home first first to try to clear the slow draining sink and tub in the Master bath on the second floor. He could not fix the slow sink and tub and said the Master plumber would need to come out and find the problem. The apprentice plumber used one of our wash cloths hanging in the bathroom to wipe something and got dirt on the washcloth prior to leaving. When the Master plumber (Derek) came, he was able to clear the bath sink using a plunger. The Master plumber said the tub drain would require a power snake to clear and it was discovered the tub waste was beginning to leak. We decided to let Creggar fix the tub waste along with snaking the tub drain. While snaking the tub drain Derek asked if he could use a roll of paper towels, a bottle of spray Windex and a can of Comet cleanser.comet. I asked Derek why they didn't have their own cleanup supplies and he told me that they couldn't carry them on the truck. That was the last we saw of these cleaning items. I also asked about why they never wear footies over their boots when coming to the job and was told it was a safety issue. The tub drain was snaked out and the tub waste replaced and Derek seemed very knowledgeable and experienced doing the work. I realize the work can be messy and we also received a stain on our bathroom carpet. I believe they could be a bit more respectful to the customer.

see above I really cannot narrow the work date down much better than this. I don't know the cost. I have the bill somewhere, but don't have the time to search for it right now.

The two men that arrived for the job installed a new kitchen faucet and had to work very hard at replacing an old, ready-to-burst pipe before successfully completing the job. Their work was great! I recommend them and would use them again.

Cregger quickly sent out a man on an emergency basis. He fixed the problems very quickly. The basement is dry again and the kitchen faucet doesn't leak! Fantastic service.

Company exudes professionalism from the beginning with a 30 min notice from the office during your 4 hour scheduled window that the plumber is on their way. Plumber arrives and greets customer and asks to look at trouble areas. Begins work and asks questions along the way, while also taking the time to explain what caused the problem and how to prevent from reoccuring, if possible. Job ends with a thorough clean up leaving the work areas sanitary and clean. Exceptional service- we have found our forever plumber. I highly recommend Creggers, especially if you are fed up with mediocre service and quality. We found them to have impeccable quality control which we have struggled to find in the service industry. We have just finished extensive remodeling of our home and have had dozens of contractors, plumbers, electricians, roofers, etc. in our home, and I can honestly say that none have impressed me as much as this company. Good workers are hard to come by, so when you find ones who take pride in their work and exceed your expectations, it should never be taken for granted. Price is competitive-Worth the piece of mind and high quality of craftsmanship. We were delightfully impressed that they truly went above and beyond and really took their time to fix our plumbing issues right (and fixing gaps in craftsmanship of others). They were wililng to give us more time than we expected and even carefully cleaned up after themselves- now this is service! Quality control process is impressive;scrupulous about remediating gaps in work that may occur which is everything a customer could ever ask for. All I can say is that I am so glad I found this company- I will never call any other plumber again!

derek and his team did a fantastic job from start to finish. I have no complaints. I would refer them to anybody. It's been over a month now, and everything is working perfectly. thanks cregger plumbing for a great job !!!!

A representative came out to give me a quote. It was $175, but they had a deal on Angie's List where I could pay $120 for $200 worth of services. The rep was very truthful and said that I could buy that coupon, but would have to wait until a weekday to use it. They called me the following Monday to schedule and appointment. A different rep came out and conducted the work.

Work was done the next day. He was prompt and courteous. Performed an excellent job. Would hire this company again.