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Cregger Plumbing, Heating & Cooling

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

If you’re searching for a trusted Detroit plumber that serves Wayne, Macomb, and Oakland Counties, look no further than The Cregger Company. The third-generation plumbing company offers a wide range of high-quality services including general plumbing repairs, sewer and drain cleaning, backflow prevention, water heater services, boiler services, and flood control. Considered as expert diagnosticians, the company’s plumbing team has the experience, training, and equipment to solve even the most challenging plumbing issue. Day or night, The Cregger Company works around the clock to keep your plumbing system safe and efficient. Call now to schedule a service. The company provides free estimates and has flexible financing options available to help with budget concerns. The Cregger Company loves what they do, especially when customers like you are happy.

Business highlights

38 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Sump pumps, water heaters, frozen & broken pipes, garbage disposals, new boiler installation, slab leaks, boiler repair & install, in-line sewer camera, faucets & toilets, radiators, gas lines, backflow preventer, sewer & drain cleaning, excavation.

Services we don't offer

Forced air furnaces.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,077 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 2201-2225 of 4077 reviews

Connie B.
05/2013
5.0
plumbing
  + -1 more
The plumber replaced a part in the faucet.
Description of Work: There was no hot water in the tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Mary B.
05/2013
5.0
wells, drain pipe
  + 0 more
They did a good job. They cleaned up the yard, but I do still need to hire a landscaper to repair the turf where they dug. They do not do grading or landscaping. They stuck to their estimate and they notified me about what the condition of the lawn would be prior to digging.
Description of Work: They dug a new sump pump line for me. They had to rip out the old one and connect a new line from the house to the to the street drainage system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,095

Linda M.
05/2013
4.0
plumbing
  + -1 more
The company came out to give an estimate which was high. I had the work done by someone else.
Description of Work: I ended up not using this company because the cost was high. The owner was responsive in returning the price of my Big Deal coupon. No complaints. Just chose to go with a more affordable price.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,900

Kelly K.
05/2013
4.0
plumbing
  + -1 more
They did a fine job, but they are very expensive. I would not use them again.
Description of Work: I used Cregger Plumbing and Sewer about a year ago. They come in and fixed the toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Phoebe W.
05/2013
5.0
plumbing
  + -1 more
I had pulled the refrig out to clean behind. The plastic tubing must have cracked when I pushed it back in and leaked. I used the Angie's List coupon of $111 for $200 worth of work. The total price was $300 which I thought a little pricey, but with the coupon, $211 was more reasonable. Kevin did the work and was very good and check other things as well, giving me estimates. He is one of the owners and is a Master Plumber. He knew what he was doing. As others have said, my only complaint was his dirty hands and dirty clothes. He left dirty, oily marks on the handles of the refrig which he said he would clean when I pointed it out; I said I would do it (I didn't realize it was that hard to get off). Also, I think they should bring their own rags, towels, receptacles to catch the soddering drips, etc.. These are the reasons I gave them a "B" for professionalism. Other than that, I think they are great and I trust them.
Description of Work: Replaced plastic tubing from refrigerator to basement with copper tubing and replaced plastic turn off in basement with copper pipe and metal handle to turn off. This was the water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Patricia B.
05/2013
5.0
plumbing
  + -1 more
All work was done quickly and professionally. When Derek came out to do the initial evaluation, he told us of the deal on Angie's list to save us a bit on the work. He didn't have to do that. We'll use Cregger Mechanical Systems again should we have any other plumbing related problems.
Description of Work: Cregger came out and snaked the basement drain to locate the source of a sewer gas smell. The sewer line had failed so Cregger sealed off the area to limit dust exposure to the furnace/rest of basement, had to remove about 10 feet of concrete and broken pipe, replace the pipe, fill and re-cement the basement floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

shari S.
05/2013
5.0
plumbing
  + -1 more
Arrived on time. Completed job promptly
Description of Work: Needed new sink installed and toilet reconnected. Have used them multiple times and will continue to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

gelenea O.
05/2013
5.0
drain cleaning
  + -1 more
I was getting water in the basement and getting the drains snake was just one process in the problem solving. The drains were clear, turned out it was a landscaping grade leveling problem. The guy that came out was nice. We could not find the main drain that goes out to the road ( I found it after he left) Thought he should've known that. Don't know.
Description of Work: Snake drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patricia K.
05/2013
5.0
plumbing
  + -1 more
This company did a great job. I would recommend them to others.
Description of Work: They did some plumbing for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Christina D.
05/2013
5.0
plumbing
  + -1 more
When our sprinkler company came out to turn on the system, they informed us that we would have to replace the leaky valves, but didn't have the equipment to do it. So, with some time to consider alternatives, I took to Angie's List and started looking for highly rated plumbers. I came across Cregger Plumber & Sewer. My very positive experience with this company started from the moment I called and spoke with Emily. She quickly answered my questions in a friendly and professional manner and scheduled an appointment for us with Derek, owner and master plumber. Derek came the very next day, showing up right on schedule. He very quickly and pleasantly fixed the issue and saved us the time and additional (unnecessary) expense of replacing all the valves. There's no doubt I'll hire them again and I'll also tell all my friends/family. Thank you, thank you to Derek and Emily!
Description of Work: Fixed leaky shut-off valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Spiro K.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
Arrived on time and snaked my drain. Very professional.
Description of Work: Snaked my basement drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

sylvia V.
05/2013
5.0
plumbing
  + -1 more
Our 5-year-old water heater suddenly sprang a leak, and Cregger came promptly within a few hours of our call. The two-man crew removed the old tank from the basement, brought in and installed a new one, and they cleaned up the area and checked for leaks before leaving. They were professional and efficient, and we are completely satisfied with their work.
Description of Work: Replace leaking 50 gallon gas water heater with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,045

sylvia V.
05/2013
5.0
plumbing
  + -1 more
We recently hired Cregger to replace our water heater and we quite pleased with their work, so when the laundry room drain overflowed, we immediately called them again. The technician was pleasant and professional, and he studied the situation carefully and described all of the options. He opened a stack base in the basement, plunged the laundry room sink, and was able to clear the back-up with minimal intervention. He gave lots of good advice about ways to prevent future back-ups. We are experiencing much relief from a rather chronic problem with minimal investment of time and money - much appreciated!
Description of Work: Diagnosis of flooding problem in laundry room and adjacent bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Beena P.
05/2013
5.0
plumbing
  + -1 more
It was an excellent. I will use in future for sure.
Description of Work: It was quick and very professional. Derek (owner)was very helpful and very accommodating for my repair and concern. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Chris L.
05/2013
5.0
plumbing
  + -1 more
Good quick install in 2 hours and we we up and running. All went well, paying later by phoning in my credit card after I got home and check out the work. Used the Angie $111 for $200 to save $89 additionally. Would call again and use them again.
Description of Work: Had a water heater go down at 6am and called that same morning they had a service man there later that morning with new heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Dan N.
05/2013
1.0
plumbing
  + -1 more
Needed drain line cleaned out. Came out the first time and cleaned it. Still had issues. told me there was a problem outside by the road. Said it could be expensive to fix. Would have to dig it out maybe. So they Said they would come back out to clean out again an use camera to see what was going on. He showed up with no equipment. Or that is what he said to me and said he would have to come back. I said forget it. Big red flag when they dont show up to a job without their tools. Stay away from them. I had a different company come out and they fixed it right away. So save your money and go with the other guy. Wish I could get my money back from Cregger
Description of Work: Needed drain line cleaned out.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$90

Response from Cregger Plumbing, Heating & Cooling
(Member name removed), Thank you for taking the time to provide feedback on our company. a few things confuse me however. First, this was done over a year ago. Why did you not contact us during the actual work? We have no records of complaints, phone calls, or any other issue with your project. I can't help what i do not know about. Second, this was completed for you after hours, during emergency rates. We snaked your line 135 feet and pulled out heavy grease. We advised you to call the city as well as look to see if they would jet their line to help with your problem. We also noted the city main was flowing very slowly. At no time did we attempt to sell you any other work or hint at increased costs. In addition, we dramatically discounted our after hour rate for you. If we are unable to clear a line, we discount or remove rates completely. You were very concerned with money so we felt offering you the best pricing possible would be a kind gesture. Charging you $70 for 2 hours of work in the evening is a very fair price. I am sorry you do not agree. Also, no return trip was ever scheduled to camera the line. So stating that we showed up at a later date to look at this further and not bringing equipment is completely untrue. All of our trucks are fully stocked with all needed equipment to complete all work.This includes snaking equipment, camera's , etc.... I have no problem being criticized when we do something wrong. Making something up however, i have a issue with. In my interpretation of your report, basically you want to be refunded your service call. In many cases, i have no problem doing this, especially if we are not upholding our high standards. Considering how this has been handled,( i.e. false information, over a year old, no record of any issues prior), I am not inclined to offer such a solution. I am sincerely sorry you were not pleased with our attempts. In the future, please let us know this immediately, so we can respond as such. I am always available to speak by phone or in person if needed. Prompt and accurate communication will always get you very far with me. Regards, Derek Mackie Master Plumber

Hemant S.
05/2013
5.0
plumbing
  + -1 more
Very professional. Stopped by on time and completed the work. Would definitely use them again.
Description of Work: Fixed several leaky faucets and a noisy fixture. Cleaned and checked the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Cregger Plumbing, Heating & Cooling
Thank you for the fantastic review. It is so good to know we took care of you on all fronts. Not only being on time, but being professional is such a great compliment. We greatly appreciate your business and look forward to helping again if needed, anytime Have a wonderful week!! Sincerely Derek Mackie Master Plumber

Parsla L.
05/2013
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
My husband tried to replace a bathtub faucet on a Sunday, and ended up making a bigger mess of things than when he had started (the main shut-off valve to the house had sprung a leak!). We called Cregger based on AL reviews, and spoke to the dispatcher. Nearly immediately, a plumber called us back and talked my husband through how to fix the valve temporarily, and then made an appointment for Monday - saving us the expense of a Sunday emergency call. We were so pleased with Cregger that when we had sewer issues the following week we called them again.
Description of Work: Sewer pipe replacement, faucet installations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Cregger Plumbing, Heating & Cooling
Thank you so much for the wonderful review!!! We are all pleased to know that you were so well taken care of :) This type of report is always great to see, especially on a Monday!! thank you again and have an amazing week!!! Derek Mackie Master Plumber

MICHAEL W.
05/2013
5.0
plumbing
  + -1 more
I had the company come out to give me a quote on replacing a sump pump however I did not go though with the installation. Overall very pleasant experience.
Description of Work: I bought the bid deal but ended up not using it by the expiration date. Overall very pleasant experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Cregger Plumbing, Heating & Cooling
Thank you for the positive review, even though you did not use the coupon. Even if it expired, we will usually honor it up to a certain length of time. At the least, we will credit the amount you spent towards any needed work. So if you need us in the future, please call Thank you again and have a great evening. Sincerely Derek Mackie Master Plumber

Barbara C.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
We had 2 difficult problems and they solved them both.
Description of Work: 1. Clogged drain vent - bathtub was gurgling - had to fix from top of roof. 2. Basement drains clogged with tree roots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Cregger Plumbing, Heating & Cooling
Thank you very much for the excellent review!! We are thrilled to have been able to figure out the 2 issues and get them taken care of for you quickly and within budget :) Hope you have a great week and thank you again Sincerely Derek Mackie Master Plumber

Kim B.
05/2013
5.0
plumbing
  + -1 more
Fantastic service! Very polite, punctual, knew exactly the problems and fixed them quickly, I would recommend and I would call them again in a minute!
Description of Work: He Reinstalled the garbage disposal that we installed incorrectly, fixed a leak in a connection and air gapped my dishwasher hose, he also instructed me how to fix a couple other small problems myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Cregger Plumbing, Heating & Cooling
Thank you so much for the excellent review :) It was a pleasure working for you. Very nice effort on the do it yourself attempt. I am glad the pointers i gave you will help you in the future. Have a wonderful weekend Sincerely Derek Mackie Master plumber

Apolonio N.
05/2013
5.0
plumbing
  + -1 more
I didn't expect to be charged over a $100 for a 1-minute job. It should have been for less for a senior. He was in and out in about 5 minutes, but I would recommend the company because the president did call me and spoke with me personally. It was a complete misunderstanding. It is very important to any customer that the president would call because of a misunderstanding. He handled my problem and personally spoke with me. I did not contact him first and I he did apologize for it. He offered to refund us and do additional plumbing services and personally do them himself. I explained to him I have so many experiences with different companies and I feel that he treated this situation very well.
Description of Work: 1-minute work on a bent wire that controls the plan of water in the toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Response from Cregger Plumbing, Heating & Cooling
.

Janice N.
05/2013
5.0
drain cleaning
  + -1 more
Their staff was professional, obliging and kind at every opportunity!
Description of Work: Snaked through the pipes in our concrete slab dwelling to our septic system. David found the lost nylon stockings that were causing our problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Cregger Plumbing, Heating & Cooling
Thank you so much for the awesome review. It was a pleasure working for you :) have a wonderful weekend Sincerely Derek Mackie Master plumber

Claira C.
05/2013
5.0
plumbing
  + -1 more
They did a good job, but what I really appreciated is they able to come out the day I called. They did a follow-up call to make sure that everything was working fine. When they called, they reiterated that there was a 6 month guarantee on service. They also recommended work be done on my garbage disposal in the future. I would highly recommend them.
Description of Work: Replaced washers in two toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Cregger Plumbing, Heating & Cooling
Thank you so much. Also, your feedback regarding our follow up calls and efforts to keep our customers up date and informed is invaluable. Thank you again and we hope you have a great weekend!!! Sincerely Derek Mackie Master plumber

Joe S.
05/2013
5.0
plumbing, drain pipe
  + 0 more
Went very well. The technician did a very good job. Definitely would hire them again for future plumbing work.
Description of Work: Connected a double-sink laundry tub and re-did some of the plumbing around. Also worked on a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

2305 Goodrich St, Ferndale, MI 48220

https://www.creggerplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
81-10282
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Appliance Repair,
Heating and Air Conditioning,
Drain Pipe Installation,
Excavating,
Natural Gas Lines,
Water Filtration and Softening,
Doors

FAQ

Cregger Plumbing, Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cregger Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cregger Plumbing, Heating & Cooling offers free project estimates.
Yes, Cregger Plumbing, Heating & Cooling offers eco-friendly accreditations.
Yes, Cregger Plumbing, Heating & Cooling offers a 10% senior discount.
Yes, Cregger Plumbing, Heating & Cooling offers emergency services.
Yes, Cregger Plumbing, Heating & Cooling offers warranties.
Cregger Plumbing, Heating & Cooling offers the following services: Sump pumps, water heaters, frozen & broken pipes, garbage disposals, new boiler installation, slab leaks, boiler repair & install, in-line sewer camera, faucets & toilets, radiators, gas lines, backflow preventer, sewer & drain cleaning, excavation.
Forced air furnaces.

Contact information

2305 Goodrich St, Ferndale, MI 48220

https://www.creggerplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day