Griffin's Neighborhood Auto Clinic

Auto Service, Auto Tires, Auto Radiators,

About us

My name is Bill Griffin. I am the owner and an ASE master certified technician of Griffin's Auto Clinic. I am extending a personal invitation to come and experience what quality auto service is at our repair facility. At Griffin's its not about just the cars, its about the customer. My staff and I understand that in these trying times that the last thing you want to have happen is a costly repair. That is why we make sure that your vehicle is in tip-top shape and that you are informed of everything that is going on with your vehicle and that you have a solid game plan as to how to address the issues in a matter of importance. We call this our repair blueprint. It allows you to fix the immediate concerns and decide in the future what to fix as money and time allows. There are no pressure sales here. Just good old fashioned honest business practices. There are two things I look to achieve here. Good customer relationships and quality repairs fixed right the first time. Come to Griffin's and become a part of our automotive repair family. Because that is what you are to us and how you will be treated every time you are with us. Thank you for visiting our site on Angie's List. I hope to hear from you soon. Award winning. Additional contact name - Bill Griffin. Additional fax - (248) 888-9408.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Auto Service & Repair.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
2%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 130 reviews

Beth G.
09/2016
5.0
auto repair
  + -1 more
.
Description of Work: Once again, the service was well done, timely, and I feel confident in the work and my car. Thanks, Bill Griffin Staff!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
thank you for coming to see us! we hope you consider us your auto repair shop of choice from here on out.

Beth G.
08/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: I must say, this place really lived up to its reputation for honesty and integrity. Jason said over the phone that he would look over my car, tell me the truth about it, and make sure I knew if anything it needed was critical before I use it for long distance travel. He and his team did exactly that. "Doc" examined the car, came back to the waiting room, and told me it would be a good idea to change two of the belts, one of which was cracking and the other of which was dry. My rear brakes, though badly worn can carry on doing 20% of the braking, and I can take care of them when I'm back in town. These guys treated me as an equal. They didn't, as did a dealership service salesman I recently visited, try to put one over on me because I'm not a car expert. Auto experts like these men are rare. It has been over 23 years since I met the last one, back in Chester, New York. I have been feeling as if I am being duped almost everywhere I've taken my vehicles for service. Not any more: I trust this crew to tell me the truth and help me plan ahead. Wow! | |Their prices were also significantly lower than the dealership, to which I'd gone only for convenience. Thank you Jason, Doc, and the others. I am delighted with your service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
thank you for selecting us for your repairs. It is very important to us to make sure you understand the details of your vehicle and what you need right now and what you can wait for. anytime you need us please feel free to call us. we will always make sure you are comfortable with your visit.

juan P.
08/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: All the reviews on Angie's List on this provider are true, the were honest and reasonable. Unfortunately they refereed me a towing company that charged me 173.00 foe a one way tow. Bill should get a new towing service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
thank you for choosing us. We do agree our towing service is a bit on the high side but we use them for the same reason people choose us. they are the best in the industry and we know they will treat our customers with the same level of professional courtesy as us. i'm glad you are happy with us and we look forward to having a long, good relationship with you...

Lynn B R.
08/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Owners Bill and Jennifer Griffen and their wonderful staff truly go the extra mile as part of their normal service. Very professional and customer focused, I wholeheartedly recommend them. You'll never look back.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
thank you so much. It is always a pleasure to make sure you are taken care of....

Donald B.
05/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
thank you for your continued trust in us. It is always a pleasure to have you in the shop and to chat with you about current events and everyday life. feel free to call us anytime you need us.

Andrew Q.
05/2016
5.0
auto repair, car tires, transmission repair
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Griffin's Neighborhood Auto Clinic
Thank you for your choosing us as your repair center. It is always nice to get to know new customers and help them with our needs. call us anytime you need us.

Sherban D.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Exceptional Quality of work and customer service. He always provides the most cost effective solution for my car problems. He never tries to push the most expensive one.
Rating CategoryRating out of 5
Yes, I recommend this pro

pat G.
11/2015
5.0
auto repair, radiator service
  + 0 more
unknown
Description of Work: They are great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim G.
09/2015
5.0
auto repair, radiator service
  + 0 more
unknown
Description of Work: Best auto service in metro Detroit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
Thank you for your trust and confidence in us. We will always do what is in your best interest. feel free to call us anytime.

Louis P.
09/2015
3.0
auto repair, radiator service
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Response from Griffin's Neighborhood Auto Clinic
Im not quite sure why you feel dissatisfied. We corrected a noise in your suspension by simply greasing it with a special greaser and performed a maintenance service. Most shops would of replaced the ball joint and cost you a considerable amount more. Hopefully you see the value in what we do in another visit sometime or maybe a realization at another shop that we do try to keep your best interest in mind... feel free to call me and discuss what was wrong. I dont see it...

Donald B.
09/2015
5.0
auto repair, radiator service
  + 0 more
unknown
Description of Work: Oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

scott T.
05/2015
5.0
It went very good.
Description of Work: They redid our break and exhaust ..etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Griffin's Neighborhood Auto Clinic
thank you for selecting us as your service center. Please feel free to use us anytime as your automotive service center of choice.

Marcin S.
02/2015
5.0
auto repair
  + -1 more
I liked them.
Description of Work: One of the wheels locked up on my SUV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Esther G.
12/2014
5.0
auto repair, radiator service
  + 0 more
unknown
Description of Work: Suggested what I should do to my car and performed suggestion for me without charge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
Thank you for choosing us. you can trust that we will tell you the honest truth about what your car needs

steven T.
10/2014
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: Rt tie rod end and alignment(truthfully told me LH was OK for now. Exhaust leak - Difficult to get at EGR to exhaust metal tube and valve (on backside of each cylinder head to hot end exhaust pipe). one afternoon to inspect, call me , order parts, and one day to fix no problems. Just plan your trip around the bad after work Haggert Rd/I275/I96 rush hour traffic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Griffin's Neighborhood Auto Clinic
Than you for your trust in us. it is always fun to work on your ford. still a very nice truck for its age.

LeeAnn V.
09/2014
5.0
auto repair
  + -1 more
.
Description of Work: We had issues with two different cars and they took care of both for us. With one car the brakes weren't feeling right to them after they replaced them so they stayed late, after their stated closing time, on an evening before a holiday to fix it to their own satisfaction. We really appreciate it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Griffin's Neighborhood Auto Clinic
It was our pleasure to make sure you are happy and safe especially before the holiday weekend. anytime you need us we are here.

Bryan D.
08/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
thank you for your trust in us. whenever you need us don't hesitate to call us.

Sherri W.
06/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: I had a sound like gravel under the hood which they couldn't find. Also, I went back because my muffler seemed to be hanging too low to the ground, but they assured me although it was low, it was on good. (I bought a few bags of white marbel for my garden, and when I hit bumps on the road coming home, I could hear the muffler scraping the ground..That's why I didn't review for you earlier). They were very nice and they gave me a couple of pages reviewing all they checked--which was a lot--so I certainly think the $39 was well spent (oil change,rotating tires, and they also noted several things I needed to check on later. I will go back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Griffin's Neighborhood Auto Clinic
Thank you for the review. we are always here to help. call us anytime you need us.

Lynn B R.
06/2014
1.0
auto repair
  + -1 more
unknown
Description of Work: Griffen is my go-to place for my car. Their estimates are pretty spot on and they let you know what needs to be done now and what can wait. I find them friendly, professional, helpful and reliable and they do their best to accommodate my schedule. The only time I had another cost estimate to compare to Griffen's, I found their price was similar. Judging by their popularity, they must be competitive and they do give a 10% Angie's List discount. I believe I am in good hands at Griffen and when they give me my car back, I know it is safe to drive and that's worth a lot.

Rating CategoryRating out of 5
value
2.0

Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
Thank you for the kind word but i think there has to be a mistake with the grading as it doesnt coincide with the testimonial. please review and adjust it for us please...

diana H.
06/2014
3.0
auto repair
  + -1 more
unknown
Description of Work: Customer service on phone was okay. Price was deterrant

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Griffin's Neighborhood Auto Clinic
I'm sorry to hear that we couldn't make you happy however I will never claim to be the cheapest in town as i make sure that quality parts and quality technicians are what you receive. Maybe you will give us a call again and come in and see the difference. my records show that we didnt do any work for you so i am a bit confused on the rating given you didnt use us. hopefully we can have you join our family of happy customers once you see the difference in our service.

Carol H.
04/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: They did exhaust, fuel filter, transmission service, power steering flush. They did the on time and under quote. Profession and friendly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Griffin's Neighborhood Auto Clinic
Thank you for your business. It was a pleasure to have time to talk with you and to get to know more about you as well. Anytime you need us were are here for you.

michael R.
04/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Had radiator replaced in our minivan, also replace breaks and tie trod replaced in our sedan. Everything went well, great communication from Scott and Bill the owner. Very courteous, competitive prices. Will continue to take our family vehicles to Griffin's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Griffin's Neighborhood Auto Clinic
Thank you for the opportunity to be your service center of choice. Anything you need we are always here to help. Thank you for your business and trust.

steven B.
01/2014
5.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$35

Rick A.
01/2014
5.0
auto repair
  + -1 more
.
Description of Work: Oil leak. Excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Response from Griffin's Neighborhood Auto Clinic
i am glad we could get you in and out right away. with time being a factor for you we made sure to arrange the jobs in the shop in a way that worked for you and all the other customers as well. Thank you for your trust in us...

Bryan D.
07/2013
5.0
auto repair
  + -1 more
It was good.
Description of Work: I had a front axle repaired and front bearing rebraked at Griffin's Neighborhood Auto Clinic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Griffin's Neighborhood Auto Clinic
thank you (Member name removed) for choosing us as your repair place of choice. We are here when you need us. give us a call...

Contact information

24006 Haggerty Rd, Farmington, MI 48335

http://www.griffinsautoclinic.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires,
Auto Radiators,
Auto Inspections,
Auto Transmission,
Auto Mufflers,
Auto Glass

FAQ

Griffin's Neighborhood Auto Clinic is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Griffin's Neighborhood Auto Clinic accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Griffin's Neighborhood Auto Clinic does not offer free project estimates.
No, Griffin's Neighborhood Auto Clinic does not offer eco-friendly accreditations.
Yes, Griffin's Neighborhood Auto Clinic offers a 10% senior discount.
Yes, Griffin's Neighborhood Auto Clinic offers emergency services.
Yes, Griffin's Neighborhood Auto Clinic offers warranties.
Griffin's Neighborhood Auto Clinic offers the following services: Auto Service & Repair.

Contact information

24006 Haggerty Rd, Farmington, MI 48335

http://www.griffinsautoclinic.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM