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Hairston Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Master Licensed Complete Service, Repair and Installation Hairston Plumbing will bring a level of courtesy and professionalism to your place. A major part of our business is customer referrals thus, reputation is key with satisfaction and delivery being paramount. This all means we must be prompt for all appointments, properly diagnose, identify the issue and provide honest, up front pricing. Office Hours (Differs from service hours): Monday - Friday 9:00 am -4:30 pm EST

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Leaking Pipes Faucet Repairs Garbage Disposal Installation & Repairs Ice Maker Hookups Re-Piping/Re-Routing Purification Gas Connections Water Heaters Tankless Water heaters Sewer & Drain Cleaning Sump Pumps Furnace Repair Boiler Repair New Furnace Installation Programmable Thermostats Humidifiers A/C Installation

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.5205 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
9%
3
4%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 101-125 of 205 reviews

Carolyn B.
02/2014
5.0
plumbing
  + -1 more
Everything went fine. Mike called me the next morning after I had sent a request for service. His guys arrived promptly. They worked efficiently as a team and did the job well. The only suggestion for improvement that I would have would be for them to wear some kind of uniform even if it was a company t shirt to give them a more professional look. They also should have automatically taken their shoes off or put on booties to walk in the house. They did ask me if they needed to take off their shoes and I told them not to bother, but in hindsight, I think they shouldn't have asked. They were both pleasant and good workers, just a rough edge.
Description of Work: Fixed two broken drain pipes and adjusted shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ilene M.
02/2014
4.0
plumbing
  + -1 more
We were pleased with the outcome of the repais. Thanks!
Description of Work: The Company assisted in reparing the toliet in the lower level whereas the family had no major complaints.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$390

Alice P.
02/2014
5.0
drain cleaning
  + -1 more
The workers were friendly and professional.
Description of Work: They snaked our my clogged basement drain quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dan W.
02/2014
5.0
plumbing
  + -1 more
He couldn't complete the job due to the weather. So I left for Florida.
Description of Work: I purchased a Big Deal from Hairston Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rufus N.
02/2014
1.0
plumbing
  + -1 more
I could not get any service from this company. Your results may vary.
Description of Work: He returned my call and I spoke with him about setting up an appointment. He said that he would check appointments in my area and that he would call me back in an hour. That was 5:30 pm yesterday. I haven't heard from him since.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

Response from Hairston Plumbing
I am very glad that we able to talk today. I was very appreciative that you took the time to hear my explanation for the untimeliness. Your kindness to accept our apology is not a pass for us. We must do better !! I am extremely sorry for our response time not fitting within the time you needed us the most. Constantly we are improving to be more responsive and attending to our customers needs. Your constructive comments will help us to do better. As an attempt to make up for the inconvenience we would like to offer you a FREE DRAIN CLEANING...ANY DRAIN in your home. Good now through December 30, 2014.

Beth W.
01/2014
5.0
plumbing
  + -1 more
They came out, reviewed the problem, quickly figured out what was wrong, brought back a toilet and installed it. I am happy with the work and the results. The owner and those who came out to the house were all very professional and polite. I am totally happy with the service.
Description of Work: Checked out the situation and replaced the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Avery W.
01/2014
5.0
plumbing
  + -1 more
Mr. Hariston and his crew were professional and thorough on a difficult in the ceiling job. They may be too busy right now, but once they got to it I was satisfied with the job. Plumbers as a whole are difficult group to work with but I liked the work this company did and I was comfortable with them.
Description of Work: Replaced horizontal water lines in basement and did some replace line work on boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Dennis M.
01/2014
5.0
drain cleaning, plumbing
  + 0 more
Had a clogged kitchen drain. Went the extra mile to resolve it. Gave me options. Would definitely use again.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Pam M.
01/2014
5.0
plumbing
  + -1 more
I keep telling you, we ordered and canceled. so please remove this provider from my list
Description of Work: I keep telling you, we ordered and canceled. so please remove this provider from my list

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Norma P.
12/2013
1.0
drain cleaning, plumbing
  + 0 more
I waited several days but was never contacted. As a result I had to hire a different plumber at overtime rates during Christmas week to diagnose and correct the problem.
Description of Work: I purchased a diagnostic call voucher from Angie's List on Dec. 19, 2013. He sent me an e-mail saying he would contact me "shortly". He never did even though I provided phone as well as e-mail contacts.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Hairston Plumbing
[removed member name] I am extremely sorry for our response time not fitting within the time you needed us the most. We make every attempt to be timely in responding to a customers needs. We are always working to improve. We admit and accept responsibility for not showing up for you. As an attempt to make up for the inconvenience we like to offer you a FREE DRAIN CLEANING...ANY DRAIN in your home. Good now through December 30, 2014.

George P.
12/2013
5.0
drain cleaning, plumbing
  + 0 more
Company promptly responded t my call, set a convenient time/date for the service, and performed the work in a professional manner. Technician was courteous, responsive and cleaned up the area when job was competed. I would definitely use them again and would be comfortable recommending them to my friends and family.
Description of Work: Performed maintenance cleaning of our lateral line, from house to street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ingrid H.
12/2013
5.0
plumbing
  + -1 more
I called after hours because the plumber my landlord usually uses was at a Christmas party. Michael (the plumber) had thought he was in for the night, but when he understood that I didn't have another toilet to use he cheerfully drove to my apartment. I've used plumbers in Chicago who charged $200 for a service call, so I was flabbergasted when he told me that the total cost (including an actual service) would be only $85. He was extremely courteous and I felt very at ease. If I were choosing my own plumber, I would definitely use Hairston in the future.
Description of Work: Michael snaked my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Paul K.
12/2013
5.0
plumbing
  + -1 more
My experience was excellent. I received an Angie's list deal from Mike that made the service a real value. He was very pleasant and professional throughout the whole process. Mike communicated well about finding out from me what work I needed to have done, and to set up the appointment to do the work. Mike showed up and got right to work (there was a short delay from the scheduled time, but he called to let me know ahead of time). He was very efficient and effective on the job. He also walked me through what he was doing so it was clear exactly what work was performed. Mike had to use a little creativity to fix the bathtub problem (there was a troublesome old handle mechanism on the bathtub) but he got it all done. The price was fair. I will definitely use Hairston Plumbing for my next plumbing project.
Description of Work: Mike Hairston repaired a toilet and fixed a leaky bathtub fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Valerie W.
11/2013
5.0
plumbing
  + -1 more
Very professional! Continued to have an issue afterwards, but they promptly returned and corrected the problem.
Description of Work: replaced bathroom sink trap and faucet. Repaired leaking toilet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Dustene S.
11/2013
5.0
drain cleaning, plumbing
  + 0 more
Michael and crew of 2 others arrived and snaked out my basement drain. They were professional and courteous. They were neat and even gave us on tips on what to do for future. They answered all of our questions and explained everything throughly. Even on the phone he was very professional. I would highly recommend him and his company.
Description of Work: Clean main sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Douglas R.
10/2013
5.0
drain cleaning, plumbing
  + 0 more
Went very well. Came on Sunday, worked quickly, efficiently and neatly. Very reasonable price. EXCELLENT work!
Description of Work: Cleared a root clog in our main line to city sewer system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael E.
10/2013
4.0
plumbing, water heater repair
  + 0 more
Plumber arrived and got the electronic igniter to work, and he left.
Description of Work: Had to light water heater.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$35

Douglas R.
10/2013
5.0
plumbing
  + -1 more
Very fast response by phone and in-person. Friendly and professional. Excellent work. Have decided to accept his bids on the additional work.
Description of Work: Arrived within 1 hour for serious broken valve problem at main water inlet. Repaired neatly and quickly with very good parts. Also recived very reasonable quotes on two other projects from him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Tamara S.
10/2013
5.0
home remodeling, plumbing
  + 0 more
That worked out really well. I liked that they came out and did exactly what I had asked them to do as far as putting together a quote for me and didn’t try pushing me into a bunch of other services. They were clear and very knowledgeable about what did and didn’t need to be done. They were right on time and did a great job on the inspection. I will be using them quite a bit in the future.
Description of Work: I purchased a big deal for Hairston Plumbing for getting an estimate and diagnosis on some plumbing work for a bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Sabrina G.
10/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The plumber was nice and he did a very good job.
Description of Work: Faucet washer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Gloria Y.
10/2013
5.0
drain cleaning, plumbing
  + 0 more
Checked and determined what caused overflow from toilet. Checked piping going to upstairs toilet. Snake and correct flushing problem.
Description of Work: Snaked and cleared suction hole in toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jamal H.
10/2013
5.0
drain cleaning, plumbing
  + 0 more
Excellent , michael was on time and fast in addressing my needs. I am planning to use to use him soon to fix my leaking tub.
Description of Work: Changed garbage disposal and fixed defective toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol W.
10/2013
5.0
drain cleaning, plumbing
  + 0 more
Things went extremely well. I found Gary to be the consummate professional, and he did not take too long in getting to the root of the problem. I would definitely contact Hairston Plumbing for all of my plumbing needs in the future.
Description of Work: Gary carefully inspected a brand new Kohler toilet that was carelessly installed on 9/30/13 in my newly designed master bathroom. After removing and re-installing the toilet, he determined that the drain line was completely blocked, and needed to be snaked out. He also noted that the installer had used grouting materiel instead of caulk around the base of the toilet. He promised to return tomorrow (Wednesday 10/2/13), to re-caulk the base of the toilet and replace the shutoff valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Silvia W.
09/2013
5.0
gas leak repair, plumbing
  + 0 more
After determining we had two gas line leaks, I immediately contacted Michael, the owner and informed him of my situation, Although he was currently working on another job, he gave me an estimate of the time he could arrive. He was not only a man of his word, but it took him less than an hour to arrive at my home to repair the leak. He and his staff were professional, knowledgeable, personable, thorough and had the job repaired in less time that I had imagined. I would highly recommend this company for a fair and equitable service. In addition, it is worth the peace of mind in having a professional that knows what he is doing - especially with a critical job such as this.
Description of Work: They repaired two gas line leaks uncovered by our local Energy provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard N.
09/2013
5.0
plumbing, water heater repair
  + 0 more
Responsive reasonable friendly clean great workmanship what else do you want our buildings new plumber.
Description of Work: Remove install new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

18645 Muirland, Detroit, MI 48221


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
8109561
Trade License Locale
Michigan
Trade License Authority
State of Michigan
Trade License Expiration
04/30/2019

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
Natural Gas Lines,
Drain Pipe Installation,
Water Coolers,
Concrete Pouring and Repair

FAQ

Hairston Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Hairston Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Hairston Plumbing offers free project estimates.
Yes, Hairston Plumbing offers eco-friendly accreditations.
Yes, Hairston Plumbing offers a 10% senior discount.
Yes, Hairston Plumbing offers emergency services.
No, Hairston Plumbing does not offer warranties.
Hairston Plumbing offers the following services: Leaking Pipes Faucet Repairs Garbage Disposal Installation & Repairs Ice Maker Hookups Re-Piping/Re-Routing Purification Gas Connections Water Heaters Tankless Water heaters Sewer & Drain Cleaning Sump Pumps Furnace Repair Boiler Repair New Furnace Installation Programmable Thermostats Humidifiers A/C Installation
ask for details

Contact information

18645 Muirland, Detroit, MI 48221


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day