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Geek Squad - Best Buy

Computer Repair, Appliance Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
20%
2
0%
1
10%


Rating CategoryRating out of 5
quality
3.9
value
4.1
professionalism
4.3
responsiveness
4.0
punctuality
4.4
Showing 1-10 of 10 reviews

03/2006
5.0
computer repair
  + -1 more
THEY WERE GOOD PEOPLE. I HIGHLY RECOMMEND THEM FOR ANYONE BECAUSE THE PEOPLE ARE NOT PUSHY OR LAZY PEOPLE. THE PEOPLE WORKING THERE ARE HONEST AND THEY TAKE THE TIME TO MAKE SURE THAT YOU ARE SATISFIED WITH WHAT YOU GET.
Description of Work: THEY REMOVED A VIRUS FROM OUR COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

03/2006
3.0
computer repair
  + -1 more
THE QUALITY OF WORK PERFORMED WAS VERY POOR. THEY TOTALLY WIPED MY COMPUTER OUT THEN JUST LEFT. I WAS REALLY UPSET THAT THEY COULDN'T DO IT. I WOULDN'T RECOMMEND THEM TO ANYONE.
Description of Work: THEY CAME OUT TO REFORMAT MY HARD DRIVE AND INSTALL XP, BUT COULDN'T DO IT AND JUST LEFT IT.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

03/2006
3.0
computer repair
  + -1 more
MY OVERALL EXPERIENCE WITH BEST BUY DID NOT GO VERY WELL. I THINK THEIR PRICE WAS A LITTLE HIGH. THE QUALITY OF THEIR WORK WAS BAD. I DO NOT THINK THEY DID A GOOD JOB RESPONDING TO MY NEEDS. THE BEST THING THEY DID WAS ARRIVE ON TIME.
Description of Work: THEY DID SOME WORK ON MY COMPUTER.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$100

03/2006
5.0
computer repair
  + -1 more
MY COMPUTER WAS UNDER WARRANTY, AND THEY REPAIRED IT AT NO COST TO ME. THEY WERE PROMPT WITH THE REPAIRS. THEY WERE VERY HELPFUL AND FRIENDLY. THEY STOOD BY THE PRODUCTS WARRANTY.
Description of Work: THIS COMPANY REPAIRED MY HOME COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

03/2006
5.0
computer repair
  + -1 more
THEY DO AN EXCELLENT JOB. I WAS VERY IMPRESSED WITH THEM AND THEIR SERVICES. THEY WERE ON TIME AND BEGAN WORKING ON MY COMPUTER RIGHT AWAY THINK THEIR SERVICES ARE GREAT.
Description of Work: THEY CLEANED OUT THE DUST IN MY COMPUTER AND UPGRADED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

03/2006
5.0
computer repair
  + -1 more
THE PRICE WAS A LITTLE HIGH. THEY ARE A GOOD COMPANY AND PROFESSIONAL. I HAVE NOT HAD ANY PROBLEMS WITH THE COMPUTER SINCE I GOT IT BACK. I WILL CONTINUE TO TAKE MY COMPUTER THERE IF ANYTHING GOES WRONG WITH IT.
Description of Work: THEY GOT THE BUGS OUT OF THE COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

03/2006
5.0
computer repair
  + -1 more
I AM VERY PLEASED WITH THEIR QUALITY WORK OF WORK. THEY DO AN EXCELLENT JOB. WE BOUGHT THE COMPUTER FROM THEM SO, WE HAVE A ONE YEAR WARRANTY WITH THEM AND WHENEVER SOMETHING GOES WRONG, WE CALL THEM UP AND THEY COME RIGHT OUT TO FIX THE PROBLEM.
Description of Work: THEY FIXED THE KEYBOARD ON OUR COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

03/2006
1.0
computer repair
  + -1 more
THEY HAD A REALLY BAD ATTITUDE WITH ME. IT WAS LIKE THEY DID NOT HAVE TIME TO EXPLAIN ANYTHING TO ME. I WOULD NEVER USE THIS COMPANY AGAIN. I AM VERY UPSET WITH THE WAY THEY TREATED ME.
Description of Work: THEY INSTALLED A HARD DRIVE AND MORE MEMORY.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

MARK B.
03/2006
5.0
appliance repair
  + -1 more
THEY WERE VERY RESPONSIVE AND SHOWED UP RATHER QUICKLY TO REPAIR MY WASHER. I THOUGHT THAT THE PRICE WAS GREAT AND THEY WERE VERY PROFESSIONAL. I WAS COMPLETELY SATISFIED WITH THE SERVICE I GOT FROM THEM.
Description of Work: THEY REPAIRED MY WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

03/2006
5.0
computer repair
  + -1 more
I LIKE THEIR SERVICE BECAUSE THEY PROVIDE A VARIETY OF DIFFERENT SERVICES. THEY ARE VERY PROFESSIONAL AND FRIENDLY PEOPLE. I HAVE NOT HAD ANY PROBLEMS WITH THE HARD DRIVE SINCE IT HAS BEEN REPAIRED.
Description of Work: I HAD MY COMPUTER HARD DRIVE REPAIRED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    16221 FORD RD, Dearborn, MI 48126

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Appliance Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    16221 FORD RD, Dearborn, MI 48126

    www.geeksquad.com/repair