WaterBGone Basement Waterproofing

The owner (Joe) came out with 1-2 days of me calling him for an estimate. He thoroughly explained what needed to be done, outlined his whole process, and gave a very competitive estimate. He had materials and he didn't waste my time with any sales pitch, he knew exactly what my problem was and told me what needed to be done. A day I agreed to take on his services, he contacted Miss Dig and the very next day my backyard was checked for any underground hazards. He didn't take any deposit and his crew started just a few days after we verbally agreed to go ahead.
His crew was extremely hard working and did not waste any time. They were on time to my home and began working diligently from the moment they got on my property. I was surprised at the amount of work they were able to accomplish in one day. After 2.5 days of work they were done. We had to wait a few days for rains to settle down so they could let the soil settle, and then his crew came back to finish grading the soil, which looks real clean and neat. Everyone on his team was very professional, courteous and pleasant to be around. I've had a lot of contractors for other jobs that were not very enjoyable to be around.
In the end I got a dry basement with a lifetime warranty on the work. Couldn't be happier with this experience.

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It went very well. Crew were professional and explained every step of the way and answered any question or concerns we had.  Haul away old concrete and left no mess behind.

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I was very satisfied with all aspects of the work from initial contact to completion. I would feel comfortable recommending Joe and his crew of 6 or 7 who showed up on time and worked diligently to perform the work in 2 days, and I have already given his name and number to 2 or 3 people who have basement water problems.

Loved the fact that owner was one who came out to estimate the job. Will always pick a family owned business over a big box CO. Joe did a wonderful job explaining to me not only what they were going to do before they began, but every step of the work asked me down so he could explain the steps as they worked. He was very informative. The crew was VERY nice, professional and very hard workers. The job was done quickly and the site was left extremely clean when they were done. You cant go wrong with this company.

I contacted Joe when I discovered the problem. He came to the house within 24 hrs and discussed the procedure. H e even rearranged a previous apt to meet me since I was leaving the house in 2 days.Joe said the work would be done on July 28th and it was done on the 28th. My sister watched the work being done and complimented on how the workers cleaned up the area, including washing the neighbors drive way. 

Thanks to Joe and his crew I don't have a leak in the basement anymore.

The most excellent company I've had was Water'b'Gone. He did it promptly and did it in a right way. They were efficient, they did everything they said they're going to do and the brothers named Joe and Charles don't let them talk on the phone. They were just great and wonderful. They got the job done fast and reasonable.

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Excellent from start to finish! The Estimate: We dealt primarily with Joe Safie. Joe was able to come out for an estimate next day. He was thorough, professional, courteous, and honest. He brought pictures of previous jobs, carefully explained his procedures, and discussed options with us. We had a total of six estimates done for this work, and Joe had the best price of them all, ranging from $650 to $1750 lower than the others. Quite a difference! Other companies tried to sell us on expensive but unnecessary additional protections and threatened not to warranty their work if we refused. Joe provided a lifetime warranty without any issue. Joe was by far the best guy to deal with of the bunch. He was straightforward, efficient, and employed no manipulative sales tactics. If slimy salesmen make your skin crawl, Joe is the guy to deal with. The Work: The guys did a great job! They were in and out in under four hours, including clean-up. They even filled the bonus crack that had been hiding behind some shelves during the estimate for $150 (less than half the price it should have cost if it had been noticed during the estimate). They were extremely respectful to us and our stuff. They laid down runners over carpet and covered everything near the work. They were able to work around the inner walls so we didn't have to rip them out (yay!), and they not only disconnected and reconnected the washer and dryer for us, but left them in a better condition then they found them. The wall looks great, and we are so relieved to have a dry basement! While they were here, we also had Joe give us an estimate for installing a drainage system in our back yard, and will definitely be using this company again in the future.

The repairmen were very efficient and arrived when they said they would.  They laid down drop cloths and cleaned up completely.  They explained each thing they were doing.  I would use this company again and recommend them.

Explained in detail above.

They have not finished their work many months later. One of the brothers stated that the other brother would come back to install a new sump pump to finish the job. We have not heard from them. They owe us a sump pump, and a refund from work paid for but was cancelled.

Overall I'm very satisfied with the work completed and value of the service. I had been getting some water coming up from where the floor meets the wall. At first it was just a small amount, but over the last two years it had been getting progressively worse.
Joe, one of the owners, came out for a free estimate. His approach was excellent and not a sales pitch. He just let me know what and how they would complete the job, and to give them a call when I'm ready. Not pushy and didn't take up a lot of my time.
His quote of $30/ft was FAR better than the 5 other quotes I had received. Scheduling was quick and the job was completed on time. They pulled the permits for me and both the rough and final inspections passed on the first visits. Other companies suggested I didn't get a permit. While this isn't any major construction project I've seen enough Holmes on Holmes to know contractors talking you out of a permit is a red flag.
There hasn't been any large storms since the work was completed, but there was some hard rain that normally would have caused a leak; however, I've been leak free.

Wonderful Team work.Professionals.
Explained in details what they are going to do and completed the job as explained.Clean sharp job well done.
They checked with us while doing the job to make sure that we have any questions or concerns.
Life time extended warrenty is plus for us.
Go with this family Team if you need any work to be done in your basement.

On time, very nice crew, clean cut, no swearing, cussing.... fast work, in and out within one day.  Quoted job and performed worked exactly as described.  My basement is dry!!

The process went very well.  The technician came on time and did the whole process he came to do in the basement.  We were happy with his professionalism and techniques he used to stop the water from seeping into the basement.

We are delighted with the quality of work and the professionalism of the team.  Joe came out to assess the job and was thorough and professional.  Although the company is very busy at this time of year, they were able to schedule us quickly.  The team was punctual and highly skilled.  They did a lovely job.
Due to the weather, they had to complete the job the next day.  The day after they completed the job we had a lot of rain.  We were thrilled that our garage remained dry and all of the water drained off.  Yea!
We hope to solve some other water issues in the spring and look forward to working with them again.

Came out to my house and gave me a knowledgeable free estimate on the proper method to waterproof my leaky basement. They completed the work within three weeks of the estimateand the job was finished in about 7 hours. Water B Gone was by far the cheapest company of the four estimates I received. One company even tried to charge me 4 times the price for similar work. The quality of work was excellent and the team of about 6 men were extremely respectful, intelligent and appreciative of my business. It has been two weeks since the work has been completed and my basement has been dry. the lifetime warranty which the company extends is nice to have and I feel very good about the job. The new concrete they poured looks very nice and blends in with the rest of the concrete floor in the basement.  They cleaned up everything when finished with the job and even touched up a few other things around my house free of charge. They showed extreme care about me and the job and its obvious this company is not out to screw you, they really do care about the customers and the business' reputation. I would definitely recommend this company to anyone who needs they're basement waterproofed. Don't let the cheap price tag steer you away because the service and quality of work is impeccable. I am very pleased with the job.
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Called to advise they would be coming late afternoon. Friendly and readily answered questions. Very pleasant to have come into my home.

Excellent, from prompt, initial call-back to the actual services performed. Very professional. Would definitely recommend and use their services again.

I am writing this the day of my service completion so I will need to report back in 6 months. They did interior perimeter waterproofing with sump pump, and I hope that keeps the basement dry.
In addition to the waterproofing, they installed several steel stanchions and steel beams in my basement to strengthen the foundation overall and level the first floor which was sagging and not level.  The house is nearly 100 years old and a prior owner added onto the second floor, which created too much weight for the existing center beam in the basement to handle. The center beam was sagging a couple inches. I am seeing significant improvement, and the house seems more structurally sound than before.

Joe came out and made an initial assessment of the work that needed to be done.  The building basement had been showing increased water seepage for the last few years, but we had not done anything about it.  When we called Joe he arranged to come out quickly and was very thorough and complete in his estimate.  His price was competitive with 2 other bids -- and his reviews on Angie's List were outstanding.
Joe and his crew arrived as scheduled to do the two day job.  He startled the housekeeper by using dropcloths on all the stairwells and walkways, keeping our building spotless.  Work needed to be done both inside the basement and from the outside foundation.  The workers were hardworking and courteous to everyone in our building.  After the work was completed, the only sign that Water B Gone had come to our building was the fact that there was no more water.  Everything was left neat and clean in the basement, and the outside landscaping had been restored.  In fact, Joe stopped by several days later to make certain that everything was dry.
Not only were we happy -- we were very happy and would definitely call them again to work in our building.  We recommend them wholeheartedly.