ATHERTON ROAD SALES

Hardware & Home Improvement Stores, Generator, Electrical,

Reviews

4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.4
responsiveness
4.3
punctuality
4.1
Showing 1-8 of 8 reviews

Stephen C.
02/2015
5.0
electrician, home improvement stores, generator service
  + 1 more
Services performed in a professional manner.
Description of Work: Annual service for generator. Changed oil, spark plugs, operation of unit, all outputs and indicators in normal range. Tested unit under load.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Debra F.
08/2014
5.0
home improvement stores
  + -1 more
they said 2 weeks - finished in 1 week. picked up mower and delivered it
Description of Work: Repaired riding mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Sharon R.
04/2014
5.0
electrician, home improvement stores, generator service
  + 1 more
We first contacted Jim sometime in February after doing much research and interviewing several salespeople and products. We picked Jim, not because of price (there is little, if any, difference in this category), but because he has been in business for a long time and my family has done business with Atherton Road Sales before. Jim was patient until we had basement repair done and even in the deep snow, came out and made a path to deliver the generator on a Friday and did a complete installation the following Monday. He and his team was more than professional and accommodating. We feel we made a right choice in both the product and the installer. I would not hesitate to recommend Jim and his team to anyone! One hitch was Consumer's said we had to upgrade our gas meter...which I do not believe was true, but it is a money maker for Consumer's to the tune of $708. And that wasn't even for a digital meter!! Beware!
Description of Work: Install a Kohler whole house generator

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Rudolph K.
04/2014
2.0
home improvement stores
  + -1 more
We contacted this provider to get a quote on a whole house generator. He scheduled an appointment and did not arrive as scheduled nor did he call to cancel or reschedule. A few days later someone we didn't know showed up without an appointment stating he was sent by Atherton. We told him we would talk with Atherton and that he would need to call back. We called Atherton and left a message. It was several days before he got back with us and then he just showed up out of the blue at our house . He was apologetic but we were concerned that if his responsiveness was so poor before the sale, it may be worse after the sale, therefore we hired another vendor. On the good side he did seem very knowledgeable about the product based on the various questions he answered over the phone.
Description of Work: We did not hire

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Charles V.
06/2013
2.0
home improvement stores
  + -1 more
I took my 1 year old, 20" Husqvarna 460 Rancher chainsaw to Atherton Road Sales, because in the spring when I added new gas / oil mixture to it, it started to bog down at wide open throttle. When I took it to the repair area at Atherton Road Sales, they told me it would take about a week or two. I waited two weeks and called them. They said there were 6 repairs in front of mine. I waited two more weeks and called them. They said there were 4 repairs in front of mine. I waited one more week and when I called, Tim told me that because they had so many lawn mower repairs, they pulled the chainsaw guy off and moved him to lawn mowers. I told him I had been waiting a month and would come bye that evening to pick up my chainsaw to take it elsewhere. Tim said, "Ok". I then called Jim at Atherton Road Sales, because I know him from generator service. Jim told me he'd get right into it. Jim called back and stated they had to order a new diaphragm and it would be ready in three days. I said, "Ok". When I finally picked up the saw, I would not pay for it until I tried it out. Tim went with me out back. I started the saw. I then revved it several times and each time it bogged down under WOT. I turned it off, handed it to Tim and asked, "...they fixed it, eh?". He gave it to one of his guys and the guy started working on it. I waited about three minutes and went to see Jim. I told Jim that after a month and a half, the chainsaw was still not fixed. Jim said he would have it fixed and he would stop by my house to drop it off when it was finished. Jim did bring the chainsaw to my house. I started it and was able to cut the top off a stump in my yard.
Description of Work: Serviced a 1 year old 20" Husqvarna 460 Rancher chainsaw.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$73

Susan S.
03/2013
5.0
generator service
  + -1 more
We had been without electricity several times because of weather. We decided to get a generator. We went with Atherton Sales and Service because of a recommendation of a coworker. We called them and someone came out and gave us a estimate. They performed the service and did it in a timely manner. We were very pleased with the work.
Description of Work: Atherton Sales and Service installed a generator at our home. They did a very good job. They were courteous, efficient, and helpful. They answered any questions we had. They left the yard and house clean. The work was done in no time. Everyday someone was at the site making sure everything was going well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Charles V.
06/2012
5.0
electrician
  + -1 more
The Atherton Road Sales Tech came out and quickly diagnosed the problem as a faulty crank position sensor. The crank position sensor was replaced and the generator now works properly. He also took time to show my wife a little more about how to operate the generator. He also gave her a lot of the history of the generator, as he has serviced this generator for years. I am very pleased with Atherton Road Sales service and I plan to do business with them in the future for yearly service and maintenance of my generator.
Description of Work: My home generator was faulted with a "Over Crank" fault. When I called Atherton Road Sales, the service manager was familiar with my situation, as they have serviced my generator for years (I recently bought this property). He told me to check the anti-freeze level in the radiator, as it could cause this problem. I checked the level and added some coolant. This did not fix the problem. However, I was impresssed that they tried to diagnose the problem over the phone versus sending someone out just to claim a service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Timothy F.
04/2012
5.0
home improvement stores, lawn service
  + 0 more
ad..
Description of Work: My wife and I set out on a Monday morning to find a lawn tractor. I had done extensive research on the internet and had a pretty good idea of what models I thought I wanted to look at, but I had no idea that once I was able to put my hands on the machines in question I would have so many more questions. We trekked from one big box retailer to another with very little help from their inexperienced and uninformed "team members". Most of them had very little knowledge of the products they were attempting to sell me, and that was if we were "lucky" enough to get someone to help us. After the third experience of dealing with a big box retailer, we decided we were done with all of them, and headed for a local lawn and garden shop to see if they could answer some questions. We went from one to another until we had been in and out of every lawn and garden shop in Genesee County. They were all very knowledgable and easy going. From Flushing Lawn and Tractor to Grand Blanc Outdoors, I can't say that we had a bad experience at any of the shops. However, Atherton Road Sales stood head and shoulders above the rest. After a long and informative day, once we were able to get all the information we were looking for, we took Monday night to talk things over and slowly came to the realization that we would be better served by a Zero Turn Radius mower as opposed to a conventional lawn tractor. Tuesday morning we decided to go back to Atherton Road Sales to look at the ZTR's again. On Monday we had both decided that we Liked Dave, the salesman, and if possible would want to do business with him. Back to Tuesday. We walked in and were greeted like long lost family. Dave listened to our story of the day before and did something that I'd never even thought was possible, he put me on a ZTR and let me drive it around. After answering all our questions, he took the time to fill out the credit application for us and faxed everything to the creditor for approval. While we were taking care of business, I can't even tell you how many commercial lawn services walked through the show room, atleast 7. And the number of them that stopped and spoke with Dave or JW, thanking them for their wonderful service or telling them how much they appreciated the fast repairs. This was also noteworthy to me. I always wonder when making a large purchase, how well the selling company will stand behind their product, with Atherton Road, I have no doubt they will be there to provide quality service in the future, should I need it. The whole process of buying a new mower was actually not bad. I am just glad that it was made easier by having a company like Atherton Road Sales in the flint area and a grade A salesman like Dave. To this point, they have a customer for life and a life time of referrals headed their way should I ever hear of someone looking for lawn and garden equipment or in need of repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    6468 E ATHERTON RD, Burton, MI 48519


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Generator,
    Electrical,
    Lawn and Yard Work

    FAQ

    ATHERTON ROAD SALES is currently rated 4.4 overall out of 5.
    No, ATHERTON ROAD SALES does not offer free project estimates.
    No, ATHERTON ROAD SALES does not offer eco-friendly accreditations.
    No, ATHERTON ROAD SALES does not offer a senior discount.
    No, ATHERTON ROAD SALES does not offer emergency services.
    No, ATHERTON ROAD SALES does not offer warranties.

    Contact information

    6468 E ATHERTON RD, Burton, MI 48519