CARLSON HOME LUXURIES

FOUR MONTHES LATER AFTER I PLACED THE ORDER, MY SPECIAL ORDER CAME IN AND IT WAS A SHOWER DOOR HANDLE, NOT A SHOWER TOWEL BAR. SINCE I HAD SPECIAL ORDERED IT, I WAS 'STUCK' WITH IT. A WEEK LATER, I TOOK THE HANDLE IN AND COMPLAINED TO THE COUNTER MANAGER. THEY WERE GRACIOUS AND HELPFUL. THEY BRAINSTORMED AND CAME UP WITH AN IDEA TO STILL MAKE MY $210.00 MISTAKE WORK. HOWEVER, I HAVE BEEN WAITING OVER SIX WEEKS FOR THE PROBLEM DOOR HANDLE TO BE MADE INTO A TOWEL BAR. IT HAS TAKEN OVER FIVE MONTHS THUS FAR, AND THE PROBLEM HAS STILL NOT BEEN RESOLVED. IT WAS A $210.00 INITIAL MISTAKE, BUT I MIGHT HAVE LOST A LOT MORE MONEY IF I HAD USED THEM WITH MY BATHROOM, KITCHEN, HOME FURNISHING REMODELING. THEY HAVE BEAUTIFUL ITEMS BUT THE SERVICE LEAVES A LOT TO BE DESIRED.