FREDERICK COLLINS CONSTRUCTION & REPAIR

They were fine. I called them for a second job the following summer and they never showed up. They said something about being really busy and they would follow up with me, but they never did. I would have rated their responsiveness better if they had called me back.

Arrived on time and quickly resolved a problem I have been attempting to fix for many months. The worker was fast and efficient with his repairs. While not a massive job by any stretch, it was clear the worker knew his trade and was the consummate professional. This is a wonderful family-owned local business. I would recommend them highly.

When I called Mr. Collins about repairing my roof, I had had several other roofers who had made appointments to come and give me an estimate and who never showed up or called, even after I called them again to find out why they didn't show up. When I talked to Mr. Collins, I mentioned that and he said "well, sometimes a job goes longer than expected and you can't make it". I said, "the least they could do is to call and tell me that, that is just rude and discourteous". We made an appt. for him to come and give me an estimate a week later. He lives in Berkley and I live in Royal Oak, so not a long distance. I asked him to promise me that if he couldn't make it that he would call and let me know. He promised. I had to wait a week for his visit, which was to be at 11 AM. I waited all day and he never appeared or called! This is rude in any event, but more so since he promised to call me if he couldn't make it. I wasted a whole seek waiting, to no avail. I took a chance on him since he had 2 other F reviews due to not showing up. I guess it was my fault for not realizing he was a jerk right away. I wish I could give him something more than an F. Maybe a G or an H. I wasted a whole week that I could have been trying to get someone else. Hope someone else gets the warning and doesn't even call him.

Company arrived at 7:30 am, guys on roof by 7:45..job completed at 4:30..roof looks very nice best pricing i received out of 5 other quotes.

I called him a couple times to have him come out to do more fence repair. He promised that he'd come out but he never showed. I called him a couple more times and he continued to promise that he'd be coming, and he never showed.

Very punctual on arriving. Got the work all done in one day. Cleaned everything up and left the place looking great.

These guys were great. Fred came out and gave me the quote. He was able to tell me exactly what was wrong and how he was going to fix it. I had other roofers that looked and couldn't tell where the leak was. His son and another man showed up to start the work. They removed my siding and shingles very carefully so it could all be reused after the repair. Then, Fred and the other guy showed up the following morning to complete the job. The picked up all the garbage and you could barely tell they were there. I would definitely recommend Fred for any roofing work. I just may need him again when I buy my next house.

Great. They showed up when they said they would, and got right to work, and worked hard. Very professional, gave great advice when asked. Would definitely hire them again.

They replaced the valley by interlocking new shingles. They replaced the boot around the chimney and added new shingles around the chimney.They also replaced needed plywood that had rotted out from the water leak. I watched from time to time. It was a lot of work to be done. A lot harder than just laying down a new roof. Alot of companies just want to sell you a new roof and not be bothered with doing repairs. There were three workers. It took two days.They worked in the rain part of one day.Any debris was cleaned up and hauled away. Mr. Collins came to the site several times to check on the work being done. Initially,I left a voice mail message requesting an estimate.He called back in a couple of days.We set a time for the inspection and he was on time calling ahead to let me know that he was on his way.He inspected the roof and we came to a mutual decision on the work to be done. The price seemed fair and he knew exactly what needed to be done. I had a long list of questions to ask him. He took his time in answering the questions and explained things to me until I fully understood. I felt good about our meeting and did not feel it necessary to get another estimate.The result of all of this was NO Roof Leak

They performed all work quoted professionally, expertly, courteously, and at a reasonable cost. I will definitely use Frederick Collins Construction in the future when needed.

Collins Construction tore off the old roof, put the new one on and had the chimney repairs taken care of in one day. The work crew was efficient, polite, and cleaned up around the house before they left. The did not leave any mess. They added soffits where needed. Fred Collins came back to inspect the finished job, himself. I would recommend and use Collins Construction for any project.

He did repairs on my roof two years ago and said he would fix the valleys on the roof. But when I had another service provider clean the chimney, they informed me that the valleys weren’t fixed, and even provided pictures of the “repair”. I also had a painter inform me that they were not fixed. I wanted to give Frederick Collins Construction another chance to correct this, they came back out, told me that they had patched the valleys, not repaired them. We made an appointment for them to come out, but they never showed up.

I would use them again in the future.

No snags. About 45 minutes and done. He was polite.

Fred gave us a competitive detailed quote for a new roof. He was prompt, knowledgeable, professional and very personable. The job was completed quickly and want perfectly from start to finish! Best of all, they did not leave a mess!!

I liked their workmanship and they seemed professional. I didn't like that they had scheduled us for 1 day. I called to see what time they were coming because we hadn't heard from them, and he said that he wouldn't be able to make it that day because they were pushed back. They had forgotten to call us. They were supposed to drop off the materials on Tuesday, and didn't show up until Wednesday. Then they started to stain which was supposed to have been done prior. It looks wonderful and they did do a nice job.

Work got delayed a bit because of some family medical problems...... Chimney work was done first by a mason that the contractor hired, no problems there..... gutter and caulking work was done by the contractor and his crew, had a small problem originally with the caulking that was done, contractor understood and agreed about resolution of the problem and sent his crew back out to take care of it........ I believe I received a good value for the money that I spent with these folks

The guys showed up on time, were very friendly and professional. They went right to work and replaced 3 4x4 fence posts. I would definitely recommend Frederick Collins Construction.

Company had a scheduled appointment for an estimate between 10AM and 11AM. They did not show up for the estimate. Nor did they call to reschedule or state they were running late. Still have not hear from the company since the estimate was scheduled.

I spoke to him a few times and he kept saying he would come by to fix the issue but he never did. I keep trying to get a hold of him but he doesn't pick up the phone. I need my fence fixed and must look for another provider. It's a shame because when I did speak to him on the phone he was very nice.

I've waited over a year to write this review, to make sure I was not over-reacting. The wait however, has not been kind to my feelings on this project. When Fred came out to quote the project, I provided him with copies of the Township code and requested that he get a permit. During our conversation he mentioned how he does not buy wood from the "Big Box Stores" and would only get wood from lumber yards. His quote was in the middle of the quotes, and promised completion three days after starting the project. All seemed OK and we scheduled the job for approximately 1 month out.. Then the problems started. Three days before the project was to start, Fred informed me that he needed a site plan per the permitting process and would need to charge me an additional $300 to do it. When I commented on how this was rather sudden and he had been given the paperwork on what was needed a month prior, he said he could walk me through the steps on how to create one myself for no charge and to fax it over to him. Through his guidance, I was able to get it over to him in two days (both fax and email). The day he showed up, he mentioned that he had lost the plans, and if I had made copies he could have. He then mentioned that he was running behind schedule and would not be there for the project. He also told me he had gotten the wood from a big box store down the road. His sons were a nightmare to work with. This first evening I came home and noticed they had cemented the posts along one section of the fence line with varying distances between them. Not a couple inches off, but feet (8ft for one section, over 10ft for another). The first few pickets were nailed (yes nailed, with zinc coated nails) so they were resting on the ground. I called Fred that evening to get the situation corrected. The next days his sons said it was a good thing I called, and they couldn't believe they forgot about ground clearance. (?!?) To speed up this review a little bit, I will just list the major issues we have had: 1) Project took over 1 week to complete, plus additional trips to correct problems 2) When removing existing wood fence I asked that they save the Arbor connected to it and showed them the screws that did so. The fence was just ripped out of the Arbor, leaving screws and holes where the fence was once attached. 3) My double gate began to sag by the first week of installation, I asked Fred to come out and fix it, he lowered the drop cane and ripped the boards where the gate joined. By Fall the problem had come back. and the gate would not stay closed if there was any wind. We had to stack wood in front of it to keep it closed all winter. This may have to do with it being a 5 foot gate attached to one post only for each side of the double gate (total of 10 feet across). 4) I had to have Fred come out twice within two weeks of the original install to replace 30+ boards that were cracked from nailing them in from the nail hole to the top or bottom of the board). 5) His sons told my wife that they were making the fence like our neighbors, because "(Our town), was full of conformists." 6)I had mentioned when they started that if they cut up the fence scraps to under three feet, I could bundle it and put it out with my trash, thus saving them time and money for debris haul away. The scraps were not cut up, and just thrown next to my garage along with two full sheets of plywood. Fred then added the price of these sheets to my bill, until I mentioned that I did not want these sheets. He then took them off my bill and come to pick them up. 7) One of our walking gate latches was installed incorrectly, so all winter long it would not latch. We had to tie it shut until this spring, when I could fix it. 8) The corner braces that were put on my gates only had 2 to 3 of the six screws required actually screwed in. This caused some parts of the gates to develop an extreme warp in under a year. 9) After only a year all hinge screws were completely cover in rust. and beginning to stain the cedar Needless to say, I have had to rip out the double gate, and will be replacing it this summer, as well as fixing the other issues this year as well. If you add together the money and time I have spent fixing the issues, I would have been better off going with the highest quote I had received. Through the course of the project, Fred was only there for the two days of repairs at the end. The work he did himself was pretty good, but you can only do so much to fix the mistakes his crew had made.

They came when scheduled and did a good job.

It didn't go anywhere since they never showed up to do the quote. Guess that is good, would hate to pay a deposit and have them not show up to do the install.

On my front porch I previously had pre-cast concrete steps that were falling apart from too many winters and too much salt, so I decided on replacing them with wooden steps. After several false starts with other Angie's List contractors, I called Frederick Collins Construction on a Tuesday. Fred answered on the first call (no phone tag) and was able go to the house to estimate the job while I was at work. He called me with a quote, I tweaked some of the details, then he emailed me a written update within a few hours. The price was spot-on and I was impressed with his speed and responsiveness so I called him back to schedule and we decided on Thursday. Fred kept me updated via email and when Thursday got rained out, rescheduled to Friday. The crew was still there when I got home from work but finished the job beautifully. It was only four days from quote to completion. This is exactly how it's supposed to work--no muss, no fuss, professional all the way through, and I especially like how FCC accepts credit cards. Makes the whole process budget friendly. I'll definitely call him back when I'm ready to remodel my bathroom.

This is the best experience I have ever had with a repair on the house. I reviewed many companies and found the review to be what I was looking for. I called and they came out the same day and quoted. They then scheduled the repair the next day, The job cost ended up being less than the quote!! This is the most honest, company I have ever dealt with. When I replace my roof, they are for sure the first people I will call. I looked at the job on the roof and the work was wonderful. They spent alot of time and effort making sure that the repair was good. I cannot say enough good about this company. I want to see what other stuff they do for home repair as they have an honest work ethic which is not common.