Original Hagopian

Very well, they were polite and helpful.

They arrived within the time quoted and did a wonderful job cleaning the carpets.

Excellent! I have two dogs and everything came clean. Very professional

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They do the pads as well as the rugs and they do an excellent job. They cut down a carpet. They cleaned and cut it and made other rugs out of it. So they did a lot of work for me. Then they cleaned all my rugs. I wouldn't recommend them if they weren't the best. I don't use anyone else. The work was excellent  and the cooperation was excellent. I would definitely use them again. They were very helpful in directing me on how I was to cut down my carpet and making suggestions etc. The workers are very professional and very kind.

unknown

This was our first time using Hagopian or any rug cleaning service for that matter. I brought in two area rugs to take advantage of their 2 for 1 cleaning promption. At intake, I was told that the 2 for 1 deal only applied to cleaning, but not stain removal. This was fine with me as our rugs were heavily stained and I assumed would take much work to clean. A few weeks later I received a call from the stain remover (chemist?) who was deeply apologetic that he "tried everything" and couldn't remove all the stains. As a result, he said he wasn't "going to charge" for the stain removal. I was skeptical. When I went in to pick up the rugs (months later, due to my being out of town) I was delighted to see that they had removed nearly all of the stains. Hagopian provided an incredible improvement over the rugs' original condition. (There is a gray stain in one area on one rug in a spot that I have covered with furniture anyway.) I also appreciated that they stood by their pricing: we were charged exactly the amount of the 2 for 1 cleaning promotion. I am definitely going to use them in the future.

THEY CAME OUT AS SOON AS POSSIBLE, WHICH WAS VERY IMPRESSIVE AND CONVENIENT FOR US. THEY STAND BY THEIR PRODUCT AND SO DO WE. I WOULD CERTAINLY USE THEM AGAIN.