Customized Plumbing and Heating

Discovered a leaky garbage disposal today. Immediately went to Home Advisor, input the requested data and clicked on "yes, would like a call". Within 1-2 minutes my phone rang! It was the owner, Joe D. of Customized Plumbing and Heating. Explained the problem and he said he was finishing up a job and would be out in about an hour. He called about an hour later and said he was on his way. Turned out to be a simple fix. His rate was quite reasonable. I would, and probably will, hire him again.

He came in a short amount of time, was friendly, and got the job done. I am pleased.

I initially requested a Monday appointment, but Joe called and asked if we could meet earlier on Sunday. I agreed, and in spite of tricky parking issues, he made it to the house and I showed him the problem: two recently installed 2-piece Toto toilets that were wobbly. Joe took a look, and immediately diagnosed the problem: the textured tile floor wasn't flat enough, the tank/bowl connection wasn't completely secured, and the base design, which attached the bowl to the floor in the back, contributed to the wobbling. He spent about 30 minutes correcting the issues and then left. Later that day, I found out one toilet was solid, but the other one was even wobblier. Tried contacting Customized Plumbing, but unsuccessful. Decided to wait for second Home Advisor contractor to come on Monday and secure second toilet. Total cost $65. Total time spent: 30 minutes.

This plumber came on a Sunday, was quick, professional, and reasonably priced.

Joe was responsive, came quickly to get the job done, had a fair price, cleaned up after his work. We'd converted existing plumbing to a washer/dryer hookup; have not yet tested it, but expect it will work fine.

Joe showed up when he said he would. He was courteous, knowledgeable, did the job right and cleaned up after. His rates were reasonable, and I would definitely use this service again. I highly recommend this company!

on time, knowledgeable good work

Joe was on time and did a great job installing a new hot water heater. Found the rates reasonable and would use again.

ontime friendly willhireagain