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AROCON Roofing & Construction

Roofing, Gutter Cleaning, Gutters,

About us

AROCON offers superior services at an affordable price because we are your Maryland & Virginia contractor. We service all of Anne Arundel, Baltimore, Carroll, Dorchester, Frederick, Howard, Harford, Montgomery, Prince George's, Queen Annes, Talbot, Wicomico, and Worchester Maryland counties, as well as Fairfax, Arlington, Loudoun, Fauquier, and Prince William, Virginia counties and parts of Southern Pennsylvania. Instead of focusing on completing as many jobs as possible, AROCON focuses on providing quality work and getting to know our customers. This allows us to provide high quality, customized results and unparalleled customer service without adding extensive overhead or expenses. For all of your Roofing & Construction needs, you can count on our experienced team at AROCON Roofing & Construction. We service all of Anne Arundel, Baltimore, Carroll, Frederick, Howard, Harford and Montgomery counties, including parts of Prince George's county and Southern Pennsylvania. Call us today to make Home Improvement, Simplified. #rooftuneup.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Siding (including installation of James Hardie products), Gutters, Windows Doors and Skylights.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,356 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 226-247 of 1356 reviews

Syreeta S.
04/2017
5.0
roofing
  + -1 more
They did an awesome job. The job took 7 hours, the area was fairly clean when they left.
Description of Work: New roof installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from AROCON Roofing & Construction
Thank you for your wonderful review!

Robin J.
04/2017
5.0
gutter cleaning, roofing
  + 0 more
Storm came and had to reschedule, they came on time, actually early which was fine with me. Performed work efficiently and checked roof. No additional work was needed.
Description of Work: gutters cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AROCON Roofing & Construction
Thank you for your wonderful review!

Mike L.
04/2017
5.0
roofing
  + -1 more
They were early for appointment, quick and very professional. They completed all of the work and pointed out other issues without trying to up sell other services. I would hire them again.
Description of Work: Roof inspection and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AROCON Roofing & Construction
Thank you for your wonderful review!

Cornell A.
03/2017
3.0
gutter cleaning, roofing
  + 0 more
Told some roofing nails needed to be hammered and gutter hanger needs to be adjusted, and would send someone out. No one was ever sent. Gutters needed to be cleaned and adjusted after Arocon's visit
Description of Work: Based on a coupon, they were to inspect roof, evaluate ,adjust, and clean gutters.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$99

Irit G.
03/2017
1.0
roofing
  + -1 more
I could write a book about my 9 month ordeal which started last June and I am still suffering the consequences. Repairs and new install failed and I am left with a mess. They never wanted to take ownership just plenty of excuses. I did not want to write this but I felt it was only right to give others a heads up. I am out $7,000.00 that I paid Arocon and another $5,000.00 in the meantime trying to clean up the mess they left me. I had three other roofing companies come out and evaluate and all three reported that the wood was unexceptable. The entire roof they installed had a lot of areas of decencies and not just around the AC unit that they claimed was the issue. I have plenty of pictures , roofing companies reports of arocon's work, FIRE dept report, etc which I am contiplating to post or not. I gave them so many opportunities to make it right and I am sure they will give plenty of excuses why none of the work performed succeeded but the bottom line Was that they left me in a mess and have my $7,000.00. Funny enough they were prompt in sending me another invoice even though all work performed had failed. Just be careful and still contimplating about posting further reviews with the pictures , fire report and several roofing companies findings of Arocon's repairs and install ( and the install did not fail due to one area of roof, the entire roof install was poor).
Description of Work: Hired Arocon to repair 3 flat city roofs and install of 1 new roof which all failed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from AROCON Roofing & Construction
Owner Response: Arocon went through a little bit of a rough patch with repairs that Ian had sold during that time. We had a few jobs that Ian did a bad job on diagnosing and getting the correct information into the office for scheduling and this was one of them. On 8/8/16 when I went out for the first time I was able to see immediately that all of the roofs on the buildings were completely shot. The ones that we were tasked with working on were flat built up roofs that were saturated through. There is no way to repair these roofs without complete removal of all the roofing material down to the wood and then installing a new membrane. I explained this to Ms. [Member Name Removed] and she was reasonable in agreeing that the roofs were in really bad shape. I suggested that we roll the money spent on the repairs into the replacement of at least one of the roofs. That afternoon I sent an email explaining the situation and cost for replacement. She agreed of replacing the roof on [Member Information Removed] (for $9,000 + wood as needed). As I repeatedly stated, there was no way to repair the other roofs, but we could attempt a "temporary" patch in places. Ms. [Member Name Removed]'s response acknowledges these repairs being "temp fixes". On 8/22 the replacement of [Member Information Removed] began. The roof was in absolutely terrible shape with tons of rotten wood. We ended up replacing 50 sheets of ply wood and 96' of 2x8s in order to put the roof back together. At the end of the second day of the install I got a call from Ms. [Member Name Removed] about the fire. I went there the following morning and found that someone had dropped a cigarette at the front of the roof between two of the old planks. This is what began to smolder. There was some interior damage, but we repaired it all by the end of the weekend. After the wood replacement, the total cost of the project came to $12,326, of which Ms. [Member Name Removed] had paid $6,389. The open balance was $5,937. I suggested that we would not charge her for this to compensate for the headache caused. Arocon has spent $9,275.32 in labor and material so far on these projects (not including my time, office staff or any of the fire damage repairs) A few weeks after the install, Ms [Member Name Removed] let me know that the roof was leaking again. I went over and looked up from inside the apartment and saw water dripping and daylight coming through some old HVAC pipes going through the closet. I had our guys put caps on the pipes, but I told Ms. [Member Name Removed] that she needed to get an HVAC technician out the remove the old unused pipes. Once that happened, we would be happy to patch up whatever was needed. I have not heard if she ever had an HVAC contractor take care of the pipes. Conclusion: We definitely dropped the ball originally with the wrong diagnosis and poor communication. It was also likely our fault in regards to the cigarette causing the fire. That was stressful, but accidents happen and we confronted and resolved it rapidly. The leak at 777, if still active is likely caused by the HVAC and I have repeatedly explained this to Ms. [Member Name Removed] and am happy to patch up the holes once they remove the unused pipes. The other roofs are completely shot and I repeatedly have explained that any repair would be very temporary at best. Ms. [Member Name Removed] is a sweet person and I feel terrible that she is having such a rough time with managing these buildings. The over arching problem though is that the buildings have not been maintained at all in decades. Just about every aspect (both interior and exterior) is completely shot. To bring the roofs up to modern standards will cost many tens if not over a hundred thousand dollars. The small amount of money that Ms. [Member Name Removed] has spent with us is just a drop in the bucket for what these buildings need. I sent an email last week trying to understand what further resolution is being sought in addition to the $5,937 discount that we already have given her. I'm open to doing whatever I can to help out. Sincerely, Chris Toleman

Robin M.
03/2017
5.0
roofing
  + -1 more
The man was professional, personable and efficient. He gave us photos of the roof and the work he did.
Description of Work: Roof leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aviva S.
03/2017
5.0
gutter cleaning
  + -1 more
We purchased an Angie's list special for $99 for gutter cleaning. The company contacted us very quickly, arranged for an appointment. Unfortunately when they came out it was too cold and the gutters were completely frozen, so they did what they could and then they came out again. They ended up having to come out twice more because of the weather. They were very professional. Took pictures to show us what they did and surveyed our roof also - which is relatively new, so didn't need any work. They didn't charge us for the extra visits. They cleaned up nicely each time. Would definitely use them again.
Description of Work: Gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robin M.
03/2017
5.0
roofing
  + -1 more
A full report of the problem was given. Plus, there were pictures of roof and gutters and everything we cannot see from the ground. A really nice experience. This inspection was re-scheduled three times. The dispatcher was kind and patient throughout. We did not pay beyond the initial Angie's List payment.
Description of Work: A leak in a roof was inspected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa P.
03/2017
5.0
roofing
  + -1 more
Well. Tim was very thorough in providing details of inspection.
Description of Work: Roof tune and shingle replacement. Unable to use service because the condition of the roof. However, I Tim was excellent. He took the time to explain what was going on the with roof. Because of his professionalism, the company is at the top of the list for doing the roofing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from AROCON Roofing & Construction
Thank you for your review!

Robert M.
03/2017
5.0
roofing
  + -1 more
Hunter Riley was awesome. Provided very good customer service. Will definitely use there services again.
Description of Work: Roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AROCON Roofing & Construction
Thank you for your review!

ADAM T.
03/2017
5.0
gutter cleaning
  + -1 more
Hunter was very professional and knowledgeable. Extremely efficient and explained his work and inspection in detail.
Description of Work: Gutter cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AROCON Roofing & Construction
Thank you for your review!

Thomas P.
03/2017
5.0
roofing
  + -1 more
It went great. No issues, and it was very informative.
Description of Work: Roof inspection and touchup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AROCON Roofing & Construction
Thank you for your review!

Richard H.
03/2017
5.0
roofing
  + -1 more
Jason and TJ were very professional. I would love to have them back on all my future gutter tune.
Description of Work: Gutter Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AROCON Roofing & Construction
Thank you for your review!

Lloyd & Pamela M.
03/2017
5.0
roofing
  + -1 more
I liked that they came out and fixed some of the lifted shingles, they also inspected and did a maintenance package, which was very reasonable, and it was a good service. Very informative, and gave helpful information.
Description of Work: Maintenance package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AROCON Roofing & Construction
Thank you for your review!

Patrick C.
03/2017
5.0
roofing
  + -1 more
Hunter, their roofing tech, was great! I was very impressed with their honesty and knowledge, they were very straightforward.
Description of Work: I purchased a deal from this company for a roofing tune up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AROCON Roofing & Construction
Thank you for your review!

Kathy C.
03/2017
5.0
roofing
  + -1 more
Hunter was my service provider. He was prompt, professional, informative and thorough. I would definitely ask for his service again in the future. He gave me tips on what to look for in the future, provided photos of the roof before the work was done, and treated me with respect and courtesy throughout the job.
Description of Work: I used the $89 deal for roof repair. Mainly I thought I needed shingles where several had blown off. But I wanted a check of the roof to see if I had other problem areas. There were loose gutters too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AROCON Roofing & Construction
Thank you for your review!

Patrick G.
03/2017
5.0
gutter repair
  + -1 more
Excellent, their expertise solved a problem i had with water in the basement
Description of Work: Gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AROCON Roofing & Construction
Thank you for your review!

James K.
03/2017
5.0
roofing
  + -1 more
Service was great came in cleaned gutters, and cleaned up after service. Great professionalism and on time service.
Description of Work: Needed gutters cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AROCON Roofing & Construction
Thank you for your review!

d P.
03/2017
5.0
roofing
  + -1 more
Communication with the company was excellent. Will, the person sent to look at the roof, was prompt, easy to work with, knowledgeable and his persona allowed me to trust that he did the work he said he did. At the time of this review, I have no complaints about the service provided.
Description of Work: Had my roof checked for current and potential problems. Some repairs were done as part of the "tune up" deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from AROCON Roofing & Construction
Thank you for your review!

Rick S.
03/2017
5.0
roofing
  + -1 more
The roofing technician (Hunter) got here on time and was very professional in explaining what he did and what needed to be done.
Description of Work: Roof tune up. Several shingles were missing and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AROCON Roofing & Construction
Thank you so much for your review!

Chimene C.
03/2017
4.0
gutter cleaning
  + -1 more
They offered a suggestion, but I didn't take it. It was fine. They were good. I think they were on time. The guy cleaned up.
Description of Work: Gutter cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from AROCON Roofing & Construction
Thank you for your review!

Jason C.
03/2017
5.0
roofing
  + -1 more
There were a few weather related delays that pushed my job back a couple days, but Mike kept me updated timely on the new dates for materials delivery and the job. Material delivery went smoothly. On the job day, the crew arrived promptly in the morning and got right to work. Only took about 6 hours to complete. Cleanup was great. There haven't been any issues, though I greatly appreciate the peace of mind that comes with their 10 year labor guarantee on top of the manufacture warranty for the shingles. I would absolutely use AROCON again! The quality is great, their customer service is fantastic, and the price was second to none.
Description of Work: I required a roof replacement after wind and water damage. They came out quickly for an estimate and I appreciated that their rep walked me through every step (shingle selection, underlayment, etc.) to help me understand what the job required as well as how they arrived at their quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Contact information

Servicing All of Maryland and Virginia 101 R John Street, Westminster, MD 21157

http://www.aroconllc.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
126649
Trade License Locale
Maryland
Trade License Authority
Maryland: General

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutter Cleaning,
Gutters,
Skylights,
Siding,
Windows

FAQ

AROCON Roofing & Construction is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

AROCON Roofing & Construction accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, AROCON Roofing & Construction offers free project estimates.
Yes, AROCON Roofing & Construction offers eco-friendly accreditations.
Yes, AROCON Roofing & Construction offers a 5% senior discount.
Yes, AROCON Roofing & Construction offers emergency services.
Yes, AROCON Roofing & Construction offers warranties.
AROCON Roofing & Construction offers the following services: Roofing, Siding (including installation of James Hardie products), Gutters, Windows Doors and Skylights.

Contact information

Servicing All of Maryland and Virginia 101 R John Street, Westminster, MD 21157

http://www.aroconllc.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM