Hollenshade's Auto Service

Auto Service, Auto Tires, Auto Mufflers,

About us

Hollenshade's Auto Service offers a complete range of mechanical automotive repair services for both domestic and foreign makes and models. We have served the Towson and greater Baltimore metropolitan area since 1939! Our auto repair facility has expertly trained and qualified ASE service professionals that ensure we meet each and every customer’s needs the first time. We work tirelessly to ensure we use the highest quality parts to provide our customers with like-new vehicle repair.

Business highlights

86 years of trusted experience

Services we offer

Complete Auto Care for domestic and foreign vehicles. Specializing in steering and suspension, Electrical system diagnostics and repair, Brakes, Air conditioning and heating, check engine light, Tires, Oil change, Scheduled maintenance.

Services we don't offer

Collision Repair

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.086 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 86 reviews

WILLIAM V.
05/2017
5.0
auto repair
  + -1 more
There fine. They do pretty much everything right. It took a couple of hours. They are great machine and they know what they are doing. I've been using them for a long long time.
Description of Work: They did an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucia P.
04/2017
5.0
auto repair
  + -1 more
They fixed the car earlier than expected, and for less money than we anticipated, the repairs were done very quickly, and they remembered our names when we picked up the car.
Description of Work: Our 2004 matrix needed a lot tuning up, it wasn't starting, and it was hard to put a whole tank of gas in the car. This car is worth more to us than the blue book value so keeping it running is important.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$637

Response from Hollenshade's Auto Service
Thanks for the great comments and even better grade. Thank you for the opportunity to repair your car!

Douglas R.
07/2016
5.0
Prompt, responsive, professional, and extremely pleasant. Made appointment on a Sunday online and they responded via email (after hours). Dropped off vehicle Monday morning. Manager was in constant contact with me during repair process. Informed me they had to order a part (which I expected). Vehicle was finished to next day. Service manager was professional, pleasant, and funny! Mechanic was informative and showed me the exact problem and what was fixed/replaced. Great service from great people!
Description of Work: Repaired air conditioning in 2003 Nissan Xterra.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Jim A.
04/2016
5.0
auto repair, car tires
  + 0 more
While having a flat tire patched at another place, I received a quote for brakes that was $200 less expensive than the estimate I got when I took my car to Hollenshade's. However, I have been using Hollenshade's for nearly 25 years, and $200 is absolutely worth knowing that they'll do a quality job with quality materials. I am not a car fanatic, but I won't let anyone else do anything more than change a tire, no matter what the cost. These guys are honest, and they do a fantastic job! I refer everybody there.
Description of Work: Replaced brakes/rotors, oil change and tire rotation

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$970

Chris M.
04/2016
5.0
auto repair
  + -1 more
Excellent service. They spent almost an hour trying to clean up/salvage my rusted calipers to save me money, but they were too far gone on my eleven-year-old vehicle. Appreciated the effort. Definite recommend. Note: Because of their Angie's rating and prime location between Parkville/Towson, this is a very busy shop. Probably best to drop off your vehicle if you can.
Description of Work: full rear brake job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Erin C.
07/2015
5.0
auto repair
  + -1 more
The best place I've gone to is Hollenshade's. I would give them an A for everything. They're really good. They're pretty honest, straightforward and they're competent and they have good prices.
Description of Work: They replaced a dead battery as well as did general maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gina S.
06/2015
5.0
auto repair
  + -1 more
These guys are amazing. They will not up-sell or oversell you on repairs. A friend had an oil leak that the dealer said needed to be repaired for up to $2000. I told her to go to Hollenshades. They found her a ~$50 fix that got her through an inspection and kept her car running just fine. They also are prompt with repairs (I had a dead battery once, a broken shifter cable once, and a broken front end piece). They fixed all of the issues on the same day I brought them the car. These guys are the real deal. If they say you need the repair, you do. This place is like going to your dad for auto care. They will take care of you and keep you safe on the road, but not gouge you in the process.
Description of Work: Oil Change this time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Arthur L.
05/2015
4.0
auto repair
  + -1 more
Very professional job, very responsive and good quality. Seemed a little pricey, though
Description of Work: Replace tires , perform transmission work

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael P.
04/2015
5.0
auto repair, car tires
  + 0 more
Great. I acoed them to check my front brakes too and they were honest about the front brakes having plenty of pad remaining. The rear brakes had been grnding for a few weeks and I knew I was looking at new rotors.
Description of Work: Replaced rear rotors and brake pads, changed oil, rotated and balanced tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Andrew W H.
03/2015
5.0
auto repair
  + -1 more
They have a very good reputation. They are not cheap but they do pretty good work. It was as scheduled, they finally bring it in and it was done just when they said it would be done; same day. They were expensive but they did it right. I didn't deal much with the staff, the guy I brought the truck in, gave it to the guy, gave him the keys, find the problem and that was it. When it was done I went there, paid and picked it up then left. So I can't say I dealt with any of the mechanics or anyone else; it's like one person. He was professional.
Description of Work: I've used Hollenshade's Auto Service. He replaced some spark plugs that were already started by someone else but anyway they have to take a better plug that was difficult to get out; it had to be cut out. They road test it and put on the machine to make sure everything was fine. They adjusted things to run fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bruce M.
02/2015
5.0
auto repair
  + -1 more
I am knowledgeable of automotive engines, transmissions and ancillary systems. I generally know what maintenance and/or repair needs to be done on my vehicle. I have had work done at Hollenshades for about 10 years. They are always straightforward and honest. They explain what they believe needs to be done and what does not need to be done. Their analysis matches my own,the work is done properly and the price quoted up front is appropriate. As a result I have come to trust them implicitly. In this particular repair they replaced exactly what was needed in a very timely manner. Exactly as I expected from this first class garage.
Description of Work: replaced exhaust system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

David F.
01/2015
5.0
auto repair
  + -1 more
It went well. I’ve been using them for a while. They don’t tell you something needs to be fixed unless it needs to be fixed. For instance, the dealers said there was a problem with the brakes that they were going to replace. Hollenshade's looked at them and said they don’t need to be replaced. The price for doing the repair is base on the number of hours but if it takes them less time, they will actually charge you what suits them. They won’t charge you more if it takes them more time. I never had any issues with any repairs that they’ve done. They appear to be honest and reasonably priced. They do the work that they say they are going to do. They are professional. You usually don’t need to make an appointment. It’s good to call ahead of time. They would often say to bring the car.
Description of Work: We used Hollenshade’s Auto Service for car repair. They did a 75,000 mile service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Lili V.
11/2014
5.0
auto repair
  + -1 more
I've used them multiple times for various repairs. They've always done a great job.
Description of Work: Someone knocked the mirror off my car and they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick B.
08/2014
5.0
auto repair
  + -1 more
They do a good thorough job. They are honest. They are proactive and let me know I needed new wiper blades.
Description of Work: They did an oil change on my Lexus IS 250.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

David F.
07/2014
5.0
auto repair
  + -1 more
I think they are upfront, they do repairs correctly, and they don't try to get you to do repairs that don't need to be done. They quote booked price as all car shops do but then if it takes them less time, they charge you less. I will use them again. In fact, I hope my husband is going to take my car in there for routine service.
Description of Work: I use Hollenshade for auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janis P.
06/2014
5.0
auto repair, car tires
  + 0 more
I was very pleased as always. I have been taking my cars to Hollenshades for around 10 years. They are professional, polite and efficient. They make every effort to get your car in and out in a day. They have always communicated any repairs needed before performing them. I would highly recommend them for any auto repair needs.
Description of Work: Two visits this month - came in with a nail in tire and having oil change. The tire was not damaged and did not require a plug. Honesty was appreciated. Next visit was a screeching noise when making a turn - after investigating they diagnosed the problem and made the necessary repairs quickly and for a reasonable price. My brakes were in good shape and only needed to be disassembled and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael S.
06/2014
5.0
auto repair
  + -1 more
All of the men at Hollenshade's are very friendly each and every time we go. They have also been right on with their estimates of time until we can pick up the car and they are very conveniently located in our neighborhood. Both my husband and I take our cars to Hollenshades for oil changes and they are reasonable in price compared to our dealership. We've taken cars to them for new brakes and other routine maintenance on both cars. They have always been very helpful to me in answering my questions and are so sweet to my children. We will always go to Hollenshade's over any other choice!
Description of Work: oil changes, brake checks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

David Z.
01/2014
5.0
auto repair
  + -1 more
They diagnosed an oil leak in a brand of car that often requires specialized tools. When I made the appointment they were up front about only being able to offer limited services on this brand, but the dealer had missed this leak so I asked them to find it. Find it they did, but they had to add a fluorescent dye to the oil to do so. Involved a return trip after running the dye a few days, and unfortunately theydid not have the specialized tools to fix it. But two visit, two elevations on the lift, finding the leak all for <$15, and they were delightfully courteous and very clear in their communications. Since then I have traded in the Mini on a Chevy and will bring my cars for (non warranty covered) services which I cannot do myself in the future. They've been in business a long time and don't need to advertise; I can certainly understand why this is so.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Mrs. Paula C.
12/2013
5.0
auto repair
  + -1 more
. again i purchased rear wiper blades . i will return when brakes and rotors are needed. other customers in the shop that day were very satisfied they worked with people in terms of meeting their needs. i drive a subaru forester and their prices were much lower for repair work.i found them because of all the favorable comment on angie"s list
Description of Work: i was told prior to my visit ,i needed front brakes and rotor.they did a brake inspectionafter a price quote was given. they found my front brakes were good for another 6 to 8,000 miles.unlike two other businesses i visited , they had my best intrest in mind. they could had easily taken my money and led me to believe the work was needed asap. it was a slow day but they did not take advantageof the revenue opportunity. i highly advise anyone in need of repair to go there. they are not out to take your money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62.66

Charlene K.
12/2013
5.0
auto repair
  + -1 more
Were very informative and honest. Would highly recommend them and plan on going to them in the future for all of my vehicle needs. Excellent service!
Description of Work: They fixed the fan in my Lexus.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon M.
09/2013
5.0
auto repair
  + -1 more
These guys were top notch. Fast, friendly, courteous and I believe they were completely honest. We found them through recommendation by several neighbors and had an excellent experience. This will definitely be our go-to place for all of our car needs.
Description of Work: Fixed sway bars on my van, removed rust from parking break system and changed oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Andrea G.
07/2013
5.0
auto repair
  + -1 more
They are timely, straight forward and honest!
Description of Work: Fixed shorted out headlight. A project the dealer diagnosed as something very different and much more expensive!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

James K.
05/2013
5.0
car tires
  + -1 more
Went smoothly. Total process took about 1 hour. They disposed of my old tires too. Also recommended that I not wait as long in between rotations of wheels.
Description of Work: They balanced and mounted a set of 4 tires that I purchased from somewhere else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Neil P.
05/2013
5.0
muffler repair, auto repair, car tires, radiator service
  + 2 more
Hollenshade's Auto Service I have been using them for thirty years. I was there within the last ten days. They are very honest, it's a family owned business. They take pride in what they do. They are extremely knowledgeable. The other stuff will keep on replacing stuff until they get to the one that is bad and you pay for all of it. They will only replace what is wrong with the car. Their price is reasonable. I wouldn't say they are low, I wouldn't say they are high either. They are reasonable for what they do. You are going to pay what ever an expert is worth and these guys really know their stuff. They have been there forever. You could ride by their garage in the area the place is always packed with cars. Plus he had to buy a lot down the street to store cars in because he didn't have the room. He does a lot of work. Everybody, grandfather, son, grandson, everybody goes to him.
Description of Work: Hollenshade's Auto Service they tires, they don't do body work, and I don't think they do transmission, but they do service. But if you need a transmission taken down and rebuilt they don't do that. Everything else they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn N W.
04/2013
5.0
auto repair
  + -1 more
The repair was made within the timeframe promised.
Description of Work: My husband has a 2007 Toyota Tacoma truck that needed some work. Hollenshade's has been our auto service mechanic for over 20 years. Their prices are fair and their work is excellent. They do not upsell you on repairs your vehicle doesn't need. We will continue to patronize Hollenshade's for all our auto servicing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Contact information

1501 E JOPPA RD, Towson, MD 21286

http://www.hollenshades.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires,
Auto Mufflers,
Auto Radiators

FAQ

Hollenshade's Auto Service is currently rated 5 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

Hollenshade's Auto Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Hollenshade's Auto Service does not offer free project estimates.
Yes, Hollenshade's Auto Service offers eco-friendly accreditations.
No, Hollenshade's Auto Service does not offer a senior discount.
No, Hollenshade's Auto Service does not offer emergency services.
No, Hollenshade's Auto Service does not offer warranties.
Hollenshade's Auto Service offers the following services: Complete Auto Care for domestic and foreign vehicles. Specializing in steering and suspension, Electrical system diagnostics and repair, Brakes, Air conditioning and heating, check engine light, Tires, Oil change, Scheduled maintenance.
Collision Repair

Contact information

1501 E JOPPA RD, Towson, MD 21286

http://www.hollenshades.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM