Beckley's Camping Center

Issues with Sales

It is the only place that I think is really qualified.  The price is fair and competitive. They have the professionalism from the staff if there is a problem. I feel like if I am paying a little more, than I should get these other things. You get what you pay for, with the other guys, you are going to pay less, but you get less. If I want a part, and I go to their part store, the guy will be super knowledgeable, and the guy will listen to my story and will be able to problem solve for me. They are willing to spend time with me, willing to give me options, and they are willing to extend themselves for me.

We bought our RV at Beckley's and brought it back for warranty service,
add a generator and wash/wax. 
The buying experience was OK only.  They gave us a price for a trade in but when we brought it in, they low-balled us with the trade in price and gave us much less that we initially negotiated.  Next time I will bring in the unit prior to a purchase and get it all in writing.
Buying at their parts store is interesting, the sales people try to sell you everything, part of their new RV owners program, After you go through the unit and before signing the papers, you get taken around by a sales person in the store who tries to sell you everything regardless that you have been camping for 20 years and have most of the equipment.  You just have to say no to these fellows.
The new unit was great but after we took possession, found the whole kitchen counter scratched up and other problems.  We noticed some of the problems during the walk-through but not the counter.  We guess, based  upon the time the unit sat at Beckley's before we bought it, it went to many shows or had many people walking through it.  We had to have the rug steam cleaned since so many people probably walked through it.  The finish and fit problems were taken care of by Beckley's but we missed quite a bit of damage to report and will let it go.  (if they read this, they can contact me to fix these things, we will put in an update)
The warranty service took longer, was more involved than Beckley's and I thought but was performed very well. 
The generator installation was very good, and the wash/wax also very good.  I think they use a synthetic wax or shine.  It did not last one month at Myrtle Beach.  Overall we were very satisfied, any problems that showed up were handled very efficiently and quickly. They are popular so getting an appointment quick is sometimes hard. We are bringing the unit back for some more work, and will use them for any work in the future.