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COLUMBIA TREE & LAWN SERVICE
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install, Concrete Foundation Installation,
About us
2nd Generation family owned, local company with 2-8 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO EXTRA CHARGE FOR AFTER HOUR SERVICES. Customer satisfaction is our number one goal.
Business highlights
Emergency services offered
38 years of experience
Services we offer
LAWN & LANDSCAPING SERVICE. Water Diversions and solutions. Retaining walls, TREE, grass service, mulching, snow plowing, trimming and planting, weeding and leaf removal. Tree/Shrub removal
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.544 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 7% | ||
| 7% | ||
| 7% | ||
| 2% |
Showing 1-25 of 44 reviews
George A.
Nov 2020
Great, they even came out in the rain to do my work.
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for taking the time to give us this fabulous review. We are glad we were able to help you with your project. Thank you for your business and we are always here in the future, if the need arises."
JayBoogie G.
Oct 2020
Not well. I’m too embarrassed to write the review that i had drafted up. I'll leave it at this: our experience did not end well.
Response from COLUMBIA TREE & LAWN SERVICE
"We do apologize that you were not happy with the service we provided. Chuck tried to come and make you happy, had thought he had succeeded with that, but obviously our several attempts were not the end result you were looking for. We are unaware that you were not happy in the end and have done everything we could to address your concerns. Your dis-satisfaction was not our goal, so we do apologize that we were not able to reach your satisfaction."
Nancy M.
Sep 2019
The guys showed up right on time, were professional, super nice and did an excellent job. They cleaned up very well afterwards. I will be using them again!!
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for this fabulous review. Your words are kind and truly have made my day to read. We greatly appreciate your business and you taking the time to post this review. If we can be of assistance in the future, we would be more then happy to help. Thank you, from all of us here at Columbia Tree & Lawn Service."
Michael G.
Sep 2019
The crew was punctual, professional and did a good job. They cleaned up after themselves very well.
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for taking the time to write this review. We greatly appreciate your kind words and truly appreciate your business. Thank you from all of us at Columbia Tree & Lawn Service"
Gregg G.
Jun 2018
Fantastic, they trimmed three trees and dropped one in less than 3 hours. You can barely tell they were here other than the sun is now seen from my front yard. Great job and price was right.
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for taking the time to give us this fabulous review. We truly enjoy what we do and love to hear satisfaction from our customers. I am glad you have happy trees and sun. If there is anything we can do for you in the future, please do not hesitate to give us a call."
Alan R.
Mar 2018
The service provided was excellent and timely. Chuck made the estimate a day after requesting it and he determined the two medium sized trees to be removed needed immediate attention. Two days later, an excellent team of three men came and removed the trees with the proper clean up. Chuck and I arranged to have the stumps grounded in the near future. My wife and I were very pleased with this family owned business. Lisa, the receptionist and tree removal specialists were professional, on time and made every effort to complete the job as proposed on the estimate. Suggestion: the removal team we used like complimentary cold ginger ale and root beer (other choices may be nice).
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you so much for this fabulous review. We truly appreciate your business and the time you took to write this review. We do hope you will keep us in mind in the future, if the need arises. It was a pleasure working with you."
George S.
Dec 2017
I've been using Chuck for 8 years now to drop trees and grind stumps. He always comes out on the Saturday after I call the office to provide a free estimate. He and his crew always show up at 9am on the date they're scheduled to work, and they always do what they say they are going to do. I find his prices to be very fair for the work that he does. I have repeatedly referred Chuck to friends of mine, and I do so now without reservation.
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for your wonderful review. We truly appreciate you taking the time to do this. Reviews are so important to small local businesses. We greatly appreciate your business and hope we can help you in the future if the need arises."
Kristen R.
Jun 2017
Chuck and his team performed a standout job. Price was fair for amount of work done, and was completed within timeframe agreed to. Work included removal of a large maple, three stump grinds, four large maple trims, four smaller tree trims, planted 7 leylands, regraded backyard, two flower garden relocations, bulk mulch and hosta planting, hay and seed backyard.
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you so much for taking the time to write this wonderful review. We truly appreciate your business and hope we have the opportunity to help you in the future."
Morgan D.
Apr 2017
Great work. Very nice people. If anyone needs any work done they should hire these people. :)
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you Mr. [Member Name Removed] for taking the time to send this review. We greatly appreciate your business and hope to see you again, soon."
Carlos G.
Apr 2017
Very professional job in a difficult environment .
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you Mr. [Member Name Removed] for your review. We greatly appreciate your business and do hope that we have the opportunity to assist you in the future."
Sarah G.
Apr 2017
It went great! It didn't take him and his team long at all to get the job done. It's always a good idea to support a family ownded and operated business.
Nathan F.
Apr 2017
Very mixed - after reading Angie's list's glowing reviews we were quite disappointed. The initial survey was prompt and punctual, but when the workers arrived to do the quoted work, they made did not complete the job (missed cutting down one tree and grinding the stump) and ground down one of the wrong stumps. As they were leaving, they argued with my wife that they were complete, even though the quote clearly described the job to do. Calling the office, we were able to clear up the problem, but upon the second return, the workers failed to grind the stump. After another call to office, they came back several days later and finally completed the job. In the process of their three trips, they did some damage to the fence gate and the gravel / paver stone landscaping. Though the company had the potential to have provided great service, with all the problems we encountered, I can only recommend them with reservation.
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for your review. This is very helpful for us, so we can correct these minor communication issues we are having in the field. I do know as soon as I got the phone call in the office, I communicated with the crew and had it straightened out immediately. The stump crew usually is a few days behind on grinding from any removal, is why that 4th stump had a 2 day turnaround time. Chuck did do the 4th stump as a professional courtesy, since all of the other stumps inside the fence were getting ground. I did not get a report of yard damage and if I would have known, we certainly would have sent someone right out to assess. This is the 1st I am hearing about this. I am sorry that we have not made you a satisfied customer, although it is always our intent to give the best service possible. I will review who was on your job and make sure appropriate actions are taking with their employment. Thank you for this information, it is appreciated."
Michael A.
Apr 2017
From initial phone call to showing up at my house was approximately 30-45 minutes. The job was done quickly and efficiently. Would definitely use them again!
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for your review. We do greatly appreciate your business and taking the time to go online to report you are a satisfied customer. We do strive to give the best customer satisfaction possible and do truly care about our customers. For small businesses it is always a work in progress to maintain stellar customer satisfaction, and we do put our effort into it. Thank you for your business."
David B.
Apr 2017
The company was responsive to my calls and came out within 2 days to give a quote. The quote was given on a Thursday night and they came the next morning and had the work done in a few hours.
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for your review. We truly appreciate your time and your business. I hope we have the opportunity to help you again in the future."
Merle S.
Dec 2016
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Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for your review. We truly appreciate your time to rate us and thank you for your business. Sincerely, Columbia Tree & Lawn Service."
Dennis S.
Dec 2016
The tree was blown down on Sunday afternoon, I called them and they returned my call within an hour, even offered to come out that night if it was an emergency. I called them back on Monday morning around 9am. I was told someone would be out to give me an estimate that day. Around noon I got a call with a quote and he told me he could do it that very day. I got home f on work around 5 and it was completely taken care of. Amazing service and good quality work. I know exactly who I will call should I ever have this happen again or need tree work done...... as a bonus they worked with my homeowners insurance too!!! .....
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for taking the time to give us a review. We truly understand when there is a situation that is causing stress in our customers lives. We strive to try and do what we can for our customers and so happy we could help you with your situation. We sincerely appreciate you and your business. Happy New Year!"
David K.
May 2016
unknown
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for your review. Your input is important and this information will help us improve. We do appreciate your business."
FRANK O.
Apr 2016
unknown
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for taking the time to review our company. We do appreciate your business and hope that we can be of service in the future."
James B.
Feb 2016
.
Response from COLUMBIA TREE & LAWN SERVICE
"Mr. {Member's name removed}, Thank you for your wonderful review. We do appreciate your kind words and do appreciate your business. We hope we can assist you again in the future."
Wesley F.
Jan 2016
No problems
Response from COLUMBIA TREE & LAWN SERVICE
"Thank you for your review. We appreciate your business and hope that we can serve you again in the future. Sincerely, Columbia Tree & Lawn Service."
Chris C.
Oct 2015
Excellent! Always a pleasure dealing with Charles. I would not call another tree service in the Columbia area.
John S.
Jun 2014
unknown
Leah K.
Jun 2014
unknown
Hope G.
Jan 2014
unknown
David M.
Jul 2013
It was an Angie's List Big Deal that I purchased. Well, it was sort of a plus and minus, some good things and not so good things. First of all, he showed up 4 days early before he was scheduled and that was a busy day for me so I couldn't really keep an eye on what he did. When he did the pruning, we had one cherry tree that had a broken branch and when it grew back up it was straight up and he pruned it so much that there were like 4-5 big branches that were coming out of the ground, There were no leaves or anything left. So I told him that that doesn't work and that he should take it down. So he did came back and took that down. There were a couple of trees I asked him to take care of because some of them had been growing out from the side. He wanted me to tell him which branches we wanted taken care of. He didn't seem to have any professional input on how to make the tree look good so I had to give him very precise directions. I would use him in the future but I would make sure to keep an eye on him and make sure he'd do what needs to get done.
Licensing
State Contractor License Requirements
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FAQ
COLUMBIA TREE & LAWN SERVICE is currently rated 4.5 overall out of 5.
COLUMBIA TREE & LAWN SERVICE accepts the following forms of payment: CreditCard
No, COLUMBIA TREE & LAWN SERVICE does not offer free project estimates.
No, COLUMBIA TREE & LAWN SERVICE does not offer eco-friendly accreditations.
No, COLUMBIA TREE & LAWN SERVICE does not offer a senior discount.
Yes, COLUMBIA TREE & LAWN SERVICE offers emergency services.
No, COLUMBIA TREE & LAWN SERVICE does not offer warranties.